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Reviews of Vitória Hotel Concept Campinas

4 out of 5
Vitória Hotel Concept Campinas
Av José De Souza Campos, 425, Cambui, Campinas, SP

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1000 reviews" "
Rating 8 - Good. 338 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cezar

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great accommodations, amenities and employees!! Top rated Japanese and Italian restaurants on property!!
Stayed 1 night in Mar 2024
Response from Barbara on 2024/4/1
Dear Cezar, thank you for your comment. We hope to see you again soon.

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Barbara on 2024/1/15
Prezado Rodrigo, obrigada pela sua avaliação. Esperamos lhe ver mais vezes.

8/10 Good

Minna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Barbara on 2024/1/8
Prezada Minna, obrigada pela sua avaliação. Esperamos lhe ver mais vezes.

10/10 Excellent

Washington

Stayed 1 night in Dec 2023
Response from Barbara on 2024/1/15
Prezado Washington, obrigada pela sua avaliação. Esperamos lhe ver mais vezes.

8/10 Good

sergio, St petersburg

Liked: Cleanliness, staff & service, amenities
Overall nice. Room provided need modernizing
Stayed 3 nights in Oct 2023
Response from Barbara on 2023/10/27
Dear Sergio, thank you for your comment. We hope to see you again soon.

6/10 Okay

Winston

Disliked: Room comfort
Good overall, but dated place. For the same price I would try to get a newer hotel.
Stayed 5 nights in Sep 2023
Response from Barbara on 2023/10/10
Dear Winston, thank you for your comment. We are investing on renovation. We hope to see you again.

10/10 Excellent

Andreas

Stayed 2 nights in Aug 2023
Response from Barbara on 2023/8/21
obrigada pela sua avaliação. Esperamos te ver novamente.

10/10 Excellent

Donna

Stayed 5 nights in May 2023
Response from Barbara on 2023/7/10
Prezada Donna, obrigada pela sua avaliação. Esperamos te ver novamente.

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot to stay
Lovely place and wonderful service.
Stayed 2 nights in May 2023
Response from Barbara on 2023/5/9
Dear Cathryn, thank you for your comment. We hope to see you again.

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, comfortable and convenient. Breakfast was very good with plenty of options and the restaurant in the hotel was fabulous.
Stayed 4 nights in Apr 2023
Response from Barbara on 2023/5/2
Dear Sharon, thank you for your comment. We hope to see you again soon.

10/10 Excellent

Bianca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noce hotel, great breakfast n location. Excellent italian restaurant…
Stayed 1 night in Apr 2023
Response from Barbara on 2023/4/20
Dear Bianca, thank you for your comment. We hope to see you again soon.

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samile makes the best Sakequerinha in town! Try the strawberry! Thank you Samile!! Gustavo at breakfast was awesome and very attentive. Thank you! Great service and hotel. We will be back!
Stayed 9 nights in Apr 2023
Response from Barbara on 2023/4/18
Dear Raquel, thank you for your comment. We hope to see you again soon.

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Barbara on 2023/3/7
Prezada Esther, obrigada pela sua avaliação. Esperamos lhe ver novamente em breve.

8/10 Good

MARA

Stayed 3 nights in Feb 2023
Response from Barbara on 2023/3/27
Prezada Mara, obrigada pela sua avaliação. Esperamos te ver em breve.

10/10 Excellent

gregory, Bartlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2023
Response from Barbara on 2023/2/18
Dear Gregory, thank you for your comment. We hope to see you again soon.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable roo with excellent staff
Response from Barbara on 2023/1/6
Prezado Carlos, obrigada pela sua avaliação. Esperamos te ver novamente.

8/10 Good

Jordan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice stay, would go again
Stayed 2 nights in Oct 2022
Response from Barbara on 2022/10/25
Prezado Jordan, obrigada pela sua avaliação. Esperamos te ver novamente em breve.

4/10 Poor

Ivana

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was traveling with a 3 year old and bedroom did not have a crib. I got very late in the hotel and receptionist did his best to give me a crib but it turned out that it was not in usable condition, overdue to be replaced and I felt concerned for the safety of my son In addition, baby mattress was just too uncomfortable for the baby and he slept poorly.
Stayed 1 night in Sep 2022
Response from Barbara on 2022/9/5
Dear Iavana, thank you for your comment. I will check about the crib and I feel sorry about that. Kid regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Barbara on 2022/9/5
Obrigada pela sua avaliação. Esperamos te ver novamente.

8/10 Good

Jose Luis

Stayed 4 nights in May 2022
Response from Barbara on 2022/5/23
Prezado Jose Luis, obrigada pela sua avaliação. Esperamos te ver novamente em breve.

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!!
Stayed 1 night in Jan 2022
Response from Barbara on 2022/1/31
Prezada Adriana, obrigada pela sua avaliação. Esperamos te ver novamente em breve.

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2022

6/10 Okay

Barbara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Serviço ótimo, hotel precisa de uma reforma!
O serviço foi ótimo, os quartos são grandes só que precisa de uma boa reforma. Móveis velhos descascando, a maçaneta do banheiro solto na minha mão quando fechei a porta. O café da manhã foi bom, só que está faltando umas opções quentes vegetarianas. Só que também, está precisando de uma boa reforma do espaço.
Stayed 2 nights in Jan 2022
Response from Barbara on 2022/1/4
Prezada Barbara, obrigada pela sua avalição. Iremos avaliar futuras reformas.

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel. Staff were very friendly! We were hoping for a crib upon arrival but the hotel was out of them - thankfully we had a pack and play in the car but that’s something to consider if you are coming with babies! We got the basic room with a pull out couch and it was VERY spacious! There was even a Kitchenet which is great for travelling kids. Bathrooms were a little older, but had good water pressure and comfortable showers. Breakfast was included and the buffet was good with lots of variety. You can also order omelettes and tapiocas.
Stayed 1 night in Jan 2022
Response from Barbara on 2022/1/4
Dear Ana, thabk you for your comment. We hope to see you again soon.

8/10 Good

Bruno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Barbara on 2021/11/3
Prezado Bruno, obrigada pela sua avaliação. Esperamos te ver novamente em breve.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Hotel antigo porém bastante conservado. Cama muito confortável e grande. Café da manhã segue rigorosos padrões para COVID.
Stayed 1 night in Sep 2021
Response from Barbara on 2021/9/17
Prezada Marisa, obrigada pela sua avaliação. Esperamos te ver novamente em breve.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean place
Stayed 2 nights in Aug 2021
Response from Barbara on 2021/8/13
Thank you for your comment. We hope to see you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Perfect location, well trained and cordial staff, very good breakfast and top restaurants. Our favorite hotel in Campinas
Stayed 1 night in Jul 2021
Response from Barbara on 2021/7/21
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, really good breakfast and well trained staff
Stayed 4 nights in Jul 2021
Response from Barbara on 2021/7/14
Obrigada pela sua avaliação. Esperamos te ver novamente.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is outstanding. Location, staff, room, restaurants, complimentary breakfast, amenities within the hotel abs nearby. Everything, I have stayed there several times and wouldn’t even consider any other hotel when I am in Campinas
Stayed 3 nights in Jun 2021
Response from Barbara on 2021/7/6
Thank you for your comment. We hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Breakfast was amazing, room and facilities were always clean, and staff was friendly. And the hotel's restaurant was phenomenal!
Stayed 4 nights in Jan 2021
Response from Barbara on 2021/2/5
Thank you for your comment. We hope to seu you again soon.

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Barbara on 2021/1/18
Prezada Gabriela, obrigada pela sua avaliação. Esperamos te ver novamente.

4/10 Poor

Sergio

Business traveler
Disliked: Property conditions & facilities, room comfort
The hotel grounds seems very old and outdated. Although is kept clean at all times, due to its age and outdatedness, it feels that it’s lower quality. They need an urgent facelift and update! It seems that they were
Stayed 2 nights in Oct 2020
Response from Barbara on 2020/10/13
Dear Sergio, thank you for your comment. We hope to see you again soon.

10/10 Excellent

Tiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The hotel is very well located and very clear and comfort. The staffs are very helpful.
Stayed 2 nights in Mar 2020
Response from Barbara on 2020/3/16
Dear Tiago, thank you for your comment. We hope to see you again soon.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Campinas Brazil Downtown Hotel
Location: hotel is conveniently located to main premium downtown area of Campinas with several nice restaurants nearby. Rooms: though we stayed at a full size suite, we clearly can see the Boyle can use some renovation as floor, decoration and bathroom shows its age. Also, rooms are dark in the evening as the lights are not bright enough Food: we had lunch at the Italian Bellini restaurant and both service and food quality were excellent. Possibly the best Italian restaurant in town. However, dinner at the Japanese restaurant Kindai was rated “poor” as nothing really resembled a fine Japanese cuisine. Breakfast was somehow limited in choices but of food quality Facilities: Good fitness center but a very small swimming pool Overall: a good value when compared to the Royal Palm Plaza but the hotel should definitely work on a new interior design
Stayed 1 night in Dec 2019
Response from Barbara on 2020/1/6
Thank you for your comment. We will study yours suggestions. We are looking for you again.

6/10 Okay

Mary, Lehi, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too expensive for the quality, wood floor loose, out data tv, just not as good quality as I expected. But the included breakfast was amazing
Stayed 1 night in Dec 2019
Response from Barbara on 2019/12/12
Dear Mary, thank you for your comment. We will have a look in the items you mentioned. Kind Regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with simple rooms. Nice views and helpful staff. They have a very posh restaurant onsite as well.
Stayed 2 nights in Nov 2019
Response from Barbara on 2019/11/26
Thank you for your comment. We hope to see tou again soon.

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Barbara on 2019/12/4
Obrigada pela sua avaliação. Esperamos te ver novamente.

8/10 Good

José Rodolfo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel
Stayed 1 night in Nov 2019
Response from Barbara on 2019/11/19
Thank you for your comment. We hope to see you again.

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Barbara on 2019/12/4
Obrigada pela sua avaliação. Esperamos te ver novamente.

10/10 Excellent

Renato

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Barbara on 2019/12/4
Obrigada pela sua avaliação. Esperamos te ver novamente.

8/10 Good

Denise, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, many restaurants at walking distance.
Stayed 1 night in Sep 2019
Response from Barbara on 2019/9/16
Thank you for your comment. We hope to see you again

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good..excellent location.. nice staff..good eestaurants...
Stayed 1 night in Sep 2019
Response from Barbara on 2019/9/13
Thank you for your comment. We hope to see you again soon.

6/10 Okay

JAYESH

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location
Overall it's a good hotel, well located. Unfortunately, breakfast could be better as some options run out and no one added again. Room was clean and in good conditions.
Stayed 1 night in Aug 2019
Response from Barbara on 2019/8/20
Thank you for your comment. I will check the reposition of the breakfast. Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly / well trained staff. Whenever we visit Campinas, we stay at Victoria Hotel.
Stayed 4 nights in Jul 2019
Response from Barbara on 2019/8/5
Thank you for your comment. We hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good service. Clean, good breakfast. Great location
Stayed 1 night in Aug 2019
Response from Barbara on 2019/8/5
Thank you for your comment. We hope to see you again.

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019
Response from Barbara on 2019/6/17
Obrigada pela sua avaliação. Esperamos te ver novamente.

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Barbara on 2019/5/8
Obrigada pela sua avaliação. Esperamos te ver mais vezes.