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Hotel Austral Suites

3.0 star property
Travelers connect with local flavors at breakfast, unwind with in-room WiFi, and appreciate the convenience of on-site laundry facilities at this El Peñon retreat

Choose dates to view prices

Hotel Austral Suites, in El Peñon, offers local cuisine for breakfast, conference space, and in-room WiFi. Guests appreciate the 24-hour front desk staff's helpful service.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
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About this property

Hotel Austral Suites

  • Hotel near Chipichape Shopping Center
  • Consider a stay at Hotel Austral Suites and take advantage of free breakfast (local cuisine), laundry facilities, and conference space. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • A 24-hour front desk, luggage storage, and a vending machine
    • Meeting rooms, a banquet hall, and smoke-free premises
  • Room features
  • All guestrooms at Hotel Austral Suites offer thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Blackout drapes/curtains, sound-insulated walls, and window screens
    • Wardrobes/closets, cable channels, and daily housekeeping

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Front of property
Hotel el Peñón By Bithotels
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 429 reviews
The price is NT$1,888
NT$1,888 total
Jun 4 - Jun 5
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Late check-in subject to availability

Late check-in fee: COP 50000 for check-in between 7:00 AM and 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 29 2025 to May 31 2026 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: COP 50000 for check-in between 7:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Property Registration Number 129410

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Austral Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Austral Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available from 7:00 AM– 2:00 PM for a fee of COP 50000.

What time is check-out at Hotel Austral Suites?

Check-out is at noon.

Where is Hotel Austral Suites located?

Located in El Peñon, this hotel is within a 5-minute walk of Rock Park, Gato de Tejada Park, and El Gato Del Rio. Gato de Tejada Monument and La Tertulia Modern Art Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.4

Cleanliness

9.2

Amenities

10

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 16 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to excellent dining options, quiet neighborhood. Loved the breakfast menu and location on the rooftop.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Diego

This property is in the heart of the hotel zone, surrounded by excellent restaurants and bars. It is a very safe neighborhood. It is 10-15 minutes away by car from Chipichape Mall.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Cali. Very central good value and friendly staff. Beds are fine, aircon works. Alot of dining options around. I would recomend it to friends.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great location!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a quiet residential neighborhood that felt safe. Abit overpriced for what it was but in the end a pleasant stay.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelle t everuthong
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

ADRIAN

Liked: Amenities, property conditions & facilities
Excelente servicio y atención
Stayed 8 nights in Feb 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena la experiencia el personal muy atento recomendado
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

TAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best boutique hotel en cali

El mejor hotel boutique en cali , la mejor ubicación cerca al intercontinental
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Valeria

Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Edward

Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2024
Verified

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Justine

Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

fabiana c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024
Verified

8/10 Good

Walther

Liked: Cleanliness, staff & service, property conditions & facilities