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Reviews of Mirador Maya

2.5 out of 5
Mirador Maya
Avenida Calakmul 94 Entre Xpujil y, Reserva de Crecimiento Col Aviacion, Calakmul, CAM

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 44 reviews" "
Rating 8 - Good. 22 out of 44 reviews" "
Rating 6 - Okay. 6 out of 44 reviews" "
Rating 4 - Poor. 6 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is an inexpensive, clean, small hotel. No coffee in room. Food in restaurant marginal. Most workers were grumpy. Good location for visiting several important Mayan ruins. Would stay again if there were no other options. There are not many hotels in Xpujil.
Stayed 1 night in Mar 2019

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and clean
This is not a fancy place but very clean and staff was friendly. Food in the restaurant was good and the rooms and little freestanding houses that are very charming. It is located on the highway but we weren't bothered by noise. We came with a friend and they put us in two rooms next to each other with out having to be asked. There are a few free range chickens roaming and knowing some Spanish is going to help a lot; we didn't hear any English spoken here but got along fine. Overall a very enjoyable base for a few days.
Response from Mirador Maya on 2018/5/13
Hi Amelia, we appreciate your comments as these help us to know what we should improve, we will take into account your observation about the chickens, we hope to receive it again to give you a better experience, kind regards

8/10 Good

Verena, Colorado, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean hotel in fairly quiet location
Enjoyed the quiet and air conditioned room. The room was fairly clean and there was warm water. No amenities for cooking, and no refrigerator. But there is a restaurant attached to the hotel and the main market area of the town is within walking distance from the hotel. You can easily purchase food or eat there. The hotel staff are helpful, but somewhat stand offish. We had to ask for extra towels twice, even though we had booked the room for four people. All in all a satisfying experience.
Stayed 2 nights in Mar 2018
Response from Mirador Maya on 2018/3/29
Good afternoon esteemed, we greatly appreciate all your observations, we will take special care with regard to the distribution of the towels. And we will talk to the staff to improve their service attitude. All comments are important to improve as a company, best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable across Xpujil Ruins. It has its own restaurant and staff is really helpful
Stayed 2 nights in Jan 2018
Response from Mirador Maya on 2018/1/30
We appreciate your comment, we hope to be able to host you again, best regards and I wish you an excellent day

8/10 Good

Andy, Sta Barbara, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Rural feel
Sweet motel on the edge of town. You can park right in front of your room. Chickens walk by and a cute dog will want to play. No screens on windows so you have to use AC.
Stayed 2 nights in Nov 2017
Response from Mirador Maya on 2018/1/4
good afternoon, we thank you very much for your comments as these help us to improve as a company, your comment will be made with the corresponding staff, we wish you an excellent day

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la cercanía a la zona turística
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la cercanía al lugar turístico
Stayed 1 night in Dec 2023

6/10 Okay

Veronica

Liked: Staff & service
Disliked: Property conditions & facilities
Es una propiedad sencilla, con lo basico de servicios. Pero es lo que queda cerca de Calakmul que era el motivo del viaje.
Stayed 1 night in Oct 2023

10/10 Excellent

RAFAEL DE JESUS IPINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALTAMENTE RECOMENDABLE
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Lieu très bruyant passage de gros camions sinon cantine familiale correcte
Stayed 1 night in Jul 2023
Response from Erick on 2023/8/4
Tout d'abord, nous tenons à vous remercier sincèrement d'avoir partagé vos impressions sur votre séjour chez nous. Votre opinion est très importante pour nous.Nous comprenons parfaitement vos préoccupations concernant le bruit causé par le passage des camions. Soyez assuré(e) que nous prenons cette question très au sérieux. Nous sommes en train de mettre en place des mesures pour atténuer ce problème et garantir un environnement paisible à nos clients.Nous sommes ravis d'apprendre que vous avez apprécié notre cuisine familiale. Votre satisfaction est notre priorité et nous sommes heureux de savoir que cet aspect de votre séjour a été positif.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur. Votre retour nous permettra de vous montrer les améliorations que nous avons apportées en tenant compte de vos commentaires.

8/10 Good

Luuk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Erick on 2023/8/4
Queremos expresar nuestro sincero agradecimiento por haber elegido nuestro hotel para su estancia reciente. Nos complace ver que nos ha otorgado una calificación, lo cual nos indica que disfrutó de su tiempo con nosotros.Esperamos que haya tenido una experiencia cómoda y satisfactoria.Gracias por su confianza y por permitirnos ser parte de su viaje. Esperamos tener la oportunidad de recibirlo nuevamente y brindarle otra estancia excepcional.

8/10 Good

Ignacio

10/10 Excellent

CYNTHIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen lugar para pasar la noche
Stayed 2 nights in Apr 2022

8/10 Good

armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo a tiempo y fue flexible escoger habitación, no me gustó q no hubo atención en el restaurante
Stayed 1 night in Jan 2022

8/10 Good

Edgardo

Liked: Cleanliness, property conditions & facilities, room comfort
Bien en general, pero no regresaría
La habitación muy bien en general, solo que la TV no tiene más de dos canalés disponibles (y uno es del congreso). Tienen un perro súper amoroso que es de lo mejor, pero la actitud de las chicas que atienden no es la mejor. Nunca me había tocado que una persona tocara a la habitación a la hora en punto en que vence para decirnos que ya estaba vencida. De hecho pregunté antes si había posibilidad de salir un poco más tarde y la respuesta fue un inflexible NO.
Stayed 2 nights in Dec 2021

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente
Muy bonito Hotel, habitaciones pequeñas, pero muy cómodas y con lo necesario para pasar una noche de descanso, el carro muy cerca de la habitacion
Stayed 1 night in Nov 2021

10/10 Excellent

Ana Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio justo, y atención buena del personal. Nada que no me agradara. Todo muy bien!!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY BUENA UBICACION Y LA HABITACIÓN MUY LIMPIA Y COMODA.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le problème le bruit de la route trop important Attente trop longue pour le service des repas
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

4/10 Poor

Bernadette

Disliked: Staff & service, property conditions & facilities
Hôtel à 110 kms du site de Calakmul. Alors que l'on pouvait penser qu'il était à côté.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito cómodo y limpio hote, ideal para descansar luego de visitar Calakmul
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Petit bungalow
Petit bungalow au bord de route sans charme mais propre. Point pratique: a côté des sites archéologiques.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money but on the main road.
Nice rooms but right on the main road which is busy at night. Next to no hot water in the morning if you had used some the night before. Do not eat anything fried, the oil is vintage old. Staff are lovely and super-helpful.
Stayed 2 nights in Dec 2018

8/10 Good

Itziar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables 😊
Un buen lugar para llegar de acuerdo al precio que pagas.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2018

8/10 Good

Lili, Little Rock, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable lugar, tipo cabañitas y muy colorido Limpio y el personal muy amable.
Stayed 1 night in Nov 2018

6/10 Okay

Edgar, Toluca

Disliked: Room comfort
Hotel sencillo
Cuartos muy pequeños El baño sin ventilación No hacen limpieza en tu estancia El personal indiferente, tuve que ir a conseguir papel de baño
Stayed 2 nights in Jul 2018
Response from Mirador Maya on 2018/8/8
Buenas tardes estimado Edgar Gracias por decirnos como fue su experiencia, he hecho mi reporte con las observaciones que nos ha hecho para poder mejorar nuestra calidad de servicio Le envio cordiales saludos!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PEQUEÑO, PERO MUY LIMPIO Y TRANQUILO.
CUARTOS PEQUEÑOS, LIMPIOS , COMODOS Y TRANQUILOS, AUN ESTANDO A ORILLAS DE LA CARRETERA.
Stayed 1 night in Apr 2018
Response from Mirador Maya on 2018/4/13
Agradecemos su comentario, sugeriremos adornar con macetas y más plantes, saludos cordiales!

8/10 Good

Didiee, Compiegne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une étape entre Palenque et la rivière Maya
Hôtel par bungalows simples et sympa. Le restaurant tient la route (bon rapport qualité/prix Le problème ? Les énormes camions qui commencent....tôt !
Stayed 1 night in Jan 2018
Response from Mirador Maya on 2018/2/1
Bonjour chère Diddie, nous apprécions vos commentaires comme ceux-ci nous aident à améliorer en tant qu'entreprise, nous sommes désolés du bruit généré par les camions, nous voulons donc construire des chambres loin de la route afin que les clients sont plus détendus, salutations cordiales et bonne journée

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017
Response from Hotel Mirador Maya on 2018/2/1
Thanks for your rate, we hope see you soon around here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Mirador Maya on 2018/1/5
muchas gracias por su review, saludos cordiales!

4/10 Poor

Jacobo

Disliked: Staff & service
mucho ruido
Mucho ruido de carretera
Stayed 2 nights in Dec 2017
Response from Mirador Maya on 2018/1/5
Buenas tardes estimado Jacobo, lamentablemente al ser una carretera estatal no podemos evitar que el transporte de servicio pesado atraviese el poblado de xpujil, pero estamos planeando hacer mejoras para que esto no impida que nuestros clientes puedan obtener una habitacion con menos ruido, saludos cordiales!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Ultimo recurso
Servicio simple, básico, sin personalidad ni trato.
Stayed 1 night in Dec 2017
Response from Mirador Maya on 2018/1/6
De parte del equipo del Mirador Maya lamentamos enormemente que su estancia no haya sido agradable, agradecemos su comentario ya que de esta forma nosotros podemos enfocarnos en lo que desea el cliente que mejoremos, saludos cordiales!

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin ningún problema, muy cercano a las zonas arqueológicas.
Stayed 1 night in Nov 2017
Response from Mirador Maya on 2018/1/5
Buenas tardes estimada Diana, agradecemos su comentario, excelente dia!

8/10 Good

Jorge L, Villahermosa

Liked: Cleanliness, staff & service, room comfort
Obtienes justo por lo que pagas.
Justo lo necesario, por un precio igualmente justo, considerando que la oferta no es muy variada este hotel cumple con lo que se necesita para poder visitar las zonas arqueológicas, el único inconveniente que veo es que si no estás acostumbrado a los ruidos en la noche, te va a despertar algún trailer o camión en la madrugada, porque las habitaciones están justo a la orilla de la carretera.

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y cómodo
El hotel está limpio, buena atención. Relación precio servicio buena

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Vista statale e traffico auto
Pulito piccola la stanza con materasso su mattoni, acqua solo fredda, essenziale ma con televisore e aria condizionata, (faceva troppo freddo per accenderla).Bagno con finestra aperta. Il rumore delle macchine e dei tir che passavano sulla strada congiunto alla fredda notte ci ha impedito di chiudere occhio.Si mangia bene, ottima cena.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y cómodo
Una estancia muy cómoda para la noche de paso.

4/10 Poor

DAMIEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic . VIVEMENT DECONSEILLE
A l arrivee nous nous sommes vu attribue une chambre d a peine 6 metres carres. La salle de bain presque aussi grande que la chambre. C est une honte. Nous avons du payer ub supplement pour obtenir une chambre digne dece nom. Impossible de passer 3 nuits dans ce petit cagibi. HOTEL.COM MERCI DE NOUS CONTACTER ET DE PRENDRE EN COMPTE NOTRE RECLAMATION.