Caimital Vacation Rentals

"Everything was clean and beautiful "

"Very clean resort and very friendly staff"

"Excellent "

"Ac perfect "

"The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. "

"We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious. One of the things we loved most about this place is how tucked away it is. It’s far from the busy city areas, which makes the experience feel unique and authentic. Even the drive there feels like you’re stepping into a different side of Puerto Rico. The property itself is beautiful, and you can really see how much care Ricardo puts into maintaining it. If I could give one tip to future guests, it would be to rent a car if possible. If you stay out late in San Juan or other areas, it can be very difficult to get a Lyft or Uber to drive up to the property, as many drivers decline the trip. Ricardo is very kind and willing to help, but since it’s a small family running the hotel, we didn’t want to bother him late at night. The only small thing we noticed was that some of the tiles could be a little slippery, especially since it rained quite a bit during our stay. Other than that, everything was fantastic. Overall, this was one of the best experiences we’ve had staying anywhere. If you’re looking for a peaceful, authentic"

"From the beginning to the end was perfect. Super clean room. Love it. Easy to find the hotel. Great location. We are going back for sure. "

"The iron was not working and not hot water."

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "