Presidential Twin Room | Terrace/patio

Reviews of Montage Los Cabos

5 out of 5
Montage Los Cabos
Carretera Transpeninsular Km 12.5 Int, Bahia Santa Maria Twin Dolphin, Cabo San Lucas, BCS

Reviews

9.8

Exceptional

Rating 10 - Excellent. 124 out of 137 reviews" "
Rating 8 - Good. 7 out of 137 reviews" "
Rating 6 - Okay. 4 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was the best!
Stayed 3 nights in Apr 2024
Response from Resort Management on 2024/4/18
Dear Valued Guest,Thank you for sharing your valuable feedback on your recent stay at our resort. It has been our pleasure to serve you with thoughtful and friendly care.We would be honored to welcome you back to our picturesque retreat in the future. Should your travels return you to our locale, we eagerly await the opportunity to host you once more.Warm regards,

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! It does not get better than the Montage. The staff is amazing, as is the entire property!
Stayed 5 nights in Mar 2024
Response from Monserrat Hernandez on 2024/4/7
Thank you for your feedback, we highly appreciate your time in doing so. We remain at your service and look forward to many more wonderful vacations in this beautiful paradise..!!

10/10 Excellent

Scott

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Such a great hotel with many additional amenities including surprise snacks and an Easter Egg. Staff is great. Helpful and knowledgeable about everything around Cabo. Only negative would be the new building on both sides of the property. But not too much of a nuisance.
Stayed 3 nights in Mar 2024
Response from Monserrat Hernandez on 2024/4/1
Thank you for your kind feedback! We truly appreciate your time and loyalty. We gladly remain at your service and look forward to welcoming you back home...!

2/10 Terrible

Mesut

Traveled with family
Liked: Cleanliness, property conditions & facilities
I have stayed in many hotels with a nightly rate of over $1000. In comparison, this hotel should charge half its current rate to earn a five-star review from me. It is exorbitantly overpriced; a fair price would be around $600 per night, certainly not $1800. Contrary to what one might expect, the beach is not private. On Sundays, it's crowded with hundreds of locals, diminishing the exclusivity one anticipates from such a premium establishment. Dining here is also a letdown, with each meal costing between $130 and $250. Considering my experience dining at numerous high-end restaurants where dishes are priced over $200, this hotel's restaurant significantly lacks in value, taste, and overall dining experience. It's possibly one of the worst in terms of price-to-value ratio and taste that I've encountered. The facilities are satisfactory for a hotel charging $600 per night, but they fall short of expectations for one asking $1800. The staff's service quality mirrors that of hotels in Los Cabos that charge between $300 and $500 per night, not the premium experience one would expect at this price point. While the rooms are impressive, the air conditioning units are distressingly loud, which is a considerable drawback. The rooms themselves could be valued at $750 per night, but they do not justify an $1800 price tag. Overall, I believe spending money on this hotel is not worthwhile. It is vastly overpriced and lacks the distinctive qualities that set apart other luxury hotels
Response from Managing Director on 2024/3/30
Dear Valued Guest,It was a pleasure to welcome you to our resort, yet I am disheartened to learn of your concerns expressed in your review. I have given thoughtful consideration to your feedback to craft a suitable response.I find it disappointing to hear that your experience with our service did not meet your expectations, especially when contrasted with the overwhelmingly positive reviews we typically receive. Our cherished location in Santa Maria Bay, noted for its swimmable waters, and the genuine warmth of our associates are frequently lauded by our guests, who often compare their experiences favorably with other prestigious resorts globally. We regret that the public nature of beaches in Mexico has led to any negative perceptions.We are committed to engaging with our guests daily to promptly address any concerns. Although we made multiple attempts to connect with you during your visit to understand and alleviate your disappointment, we are grateful for the feedback you provided after your departure. It is through such insights that we continually refine our services to ensure an exceptional experience at Montage Los Cabos.Your feedback is not only taken seriously but also valued as an opportunity to build deeper connections with our guests, aspiring to turn them into enduring friendships. Should we have the privilege of hosting you again, I, along with our dedicated team, look forward to nurturing a lasting relationship. We are confident that you will find your next visit to be truly extraordinary, with your concerns addressed and expectations surpassed.Sincerely,Marco Ortlam

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort. Staff incredible maybe the best I’ve seen. Only issue is food even for breakfast incredibly overpriced.. I’m not sure why they decide to charge so much for everything but the resort itself is wonderful.
Stayed 3 nights in Nov 2023
Response from Hotel Management on 2023/11/28
Dear valued guest. Thank you for selecting our coastal haven and for your thoughtful feedback. Your insights are our guide to improvement. When you're ready for more luxury and pampering, we will be here to welcome you back.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities, location and service
Stayed 7 nights in Oct 2023
Response from Resort Management on 2023/11/9
Dear Valued Guest, We would like to express our sincere appreciation to you for taking the time to review your stay at the resort. Taking care of you with thoughtfulness and friendliness has been a pleasure for us. Should the opportunity arise, we would be delighted to welcome you back to our paradisiac home sometime soon.

6/10 Okay

Arnold

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family with children that stayed during the couple of days Hurricane Hillary was near. The first day was great since we got to enjoy early check in, the beach with free gear, both Marea and Mezcal with great service, as well as the pool with great service. Unfortunately, on the second day the beach was closed, it was recommended to stay in the room, and staff was focused on preparing for the storm. We had a room with a pool which allowed us to keep swimming and the room service was great for breakfast and lunch. We received daily credit for the construction noise but we would have enjoyed some free activities (spa, wine tasting, desserts, etc), additional credit or even a complimentary night to make up for missing out on the beach, pools and other activities we were looking forward to during the storm. We did receive a "worry doll" since they knew we were starting to get scared which was very thoughtful. Overall, we know we will greatly enjoy it when we return under better weather conditions!
Stayed 2 nights in Aug 2023

10/10 Excellent

jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Resort Management on 2023/7/24
Dear Valued Guest,Our hearts overflow with gratitude for your generous rating and for entrusting us with your extraordinary journey. The artful comfort of our meticulously designed rooms, the mesmerizing vistas, and the heartfelt warmth of our associates have all woven together to craft your cherished vacation. We eagerly await your return to our blissful sanctuary.

10/10 Excellent

jonathan

Stayed 1 night in Jul 2023
Response from Resort Management on 2023/7/20
Dear Valued Guest, Your kind rating fills us with immense gratitude and reinforces our commitment to delivering an extraordinary experience. From the meticulously crafted rooms to the breathtaking vistas that envelop our resort, every aspect has been thoughtfully designed to enhance your cherished vacation. We eagerly anticipate the day we can welcome you back to our paradise, where new moments of bliss await your return.

10/10 Excellent

jonathan

Stayed 1 night in Jul 2023
Response from Resort Management on 2023/7/19
Dear Valued Guest,We extend our deepest gratitude for sharing your experience and expressing your satisfaction with your remarkable stay. The comfort of our meticulously designed rooms, the breathtaking vistas, and the genuine warmth of our associates have all contributed to your cherished vacation. We eagerly anticipate your return to our blissful sanctuary.

10/10 Excellent

Kimia

Stayed 3 nights in Jun 2023
Response from Resort Management on 2023/7/20
Dear Valued Guest, We express our heartfelt gratitude for your generous rating and for allowing us to be a part of your extraordinary journey. It has been our pleasure to provide you with meticulous and friendly care. We eagerly look forward to welcoming you back to this paradise soon.Dear Valued Guest, We express our heartfelt gratitude for your generous rating and for allowing us to be a part of your extraordinary journey. It has been our pleasure to provide you with meticulous and friendly care. We eagerly look forward to welcoming you back to this paradise soon.

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Hotel Management on 2023/5/26
Dear Valued Guest, On behalf of all of us at the resort, we would like to express our sincere gratitude for taking the time to share your experience with us. Providing you with thoughtful and friendly care has been a pleasure, and we look forward to welcoming you back sometime soon.

10/10 Excellent

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Hotel Management on 2023/5/26
Dear Valued Guest, From everyone at the resort, we would like to express our sincere appreciation for taking the time to review your experience. It has been our pleasure to provide you with thoughtful and friendly care, and we look forward to welcoming you back to paradise in the near future.

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy our staying at Montage Los Cabos. Love the accommodations and the services. 5 stars.
Stayed 5 nights in May 2023
Response from Resort Management on 2023/5/20
Dear Valued Guest,Please accept our sincere thanks for your kind remarks regarding our resort and service.Our goal at Montage Los Cabos is to ensure that each guest's stay at the hotel is unsurpassed in every aspect, whether it is accommodations, service, dining, or amenities that make a resort stay truly memorable.As we look forward to serving you on more extraordinary adventures in paradise, it was our pleasure to host you on what sounds like an unforgettable vacation experience.

10/10 Excellent

Julianne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Montage is the best!! The service is outstanding, such a peaceful and safe environment for families. Loved our hosts Anaiza and Shantal, and the servers at the restaurants are awesome. transport to airport is also great.
Stayed 5 nights in Apr 2023
Response from Resort Management on 2023/5/20
Dear Valued Guest,Your review is very thoughtful and we are pleased to hear that you had such an enjoyable stay at our resort.Providing you with attentive, personalized care is our top priority at our resort, and we are extremely glad to hear that you were pleased with our talented team's service during your stay.Should you be considering a visit to Los Cabos in the near future, please do not hesitate to contact us. We would be delighted to assist you in making your next visit even more memorable.

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Hotel Management on 2023/3/10
Dear Valued Guest, From all of us at the resort, we are most grateful for you taking the time to share your experience with us. As a result of providing you with thoughtful and friendly service, it has been our pleasure to serve you, and we look forward to welcoming you back to paradise in the near future.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and staff. Beautiful location.
Stayed 4 nights in Jan 2023
Response from Resort Management on 2023/1/27
Dear Valued Guest, We would like to extend our sincere gratitude to you for taking the time to review your stay at the resort. Taking care of you with thoughtfulness and friendliness has been a pleasure for us. Should the opportunity arise, we would be delighted to welcome you back to our paradise at some point in the near future

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2022

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Response from Resort Management on 2023/1/27
Dear Valued Guest, Our sincere gratitude goes out to you for taking the time to review your stay at the resort. Our goal has been to provide you with a pleasant experience filled with thoughtfulness and friendliness. Whenever the opportunity arises, we would be delighted to welcome you back to our paradise.

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding experience
Stayed 3 nights in Oct 2022
Response from Resort Management on 2023/1/27
Dear Valued Guest, From all of us at the resort, we are most grateful for you taking the time to share your experience with us. As a result of providing you with thoughtful and friendly service, it has been our pleasure to serve you, and we look forward to welcoming you back to paradise in the near future.

10/10 Excellent

Timothy Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, helpful staff, food and drinks are excellent. Great for family’s or couples.
Stayed 6 nights in Jul 2022
Response from Resort Management on 2022/8/10
Dear Valued Guest, We can't thank you enough for your kind words about our resort and service. At Montage Los Cabos, we want every guest to experience the warm and personalized service that you felt throughout your stay. As we look forward to continuing to serve you on more extraordinary adventures in paradise, it was a pleasure to host you on what sounds like an unforgettable vacation experience.

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service! Only issue was with dining options, the pool menu is wonderful and that should be available 24/7.
Stayed 2 nights in Aug 2022
Response from Resort Management on 2022/8/10
Dear Valued Guest, We would like to extend our sincere gratitude to you for taking the time to review your stay at the resort. Taking care of you with thoughtfulness and friendliness has been a pleasure for us. Should the opportunity arise, we would be delighted to welcome you back to our paradise at some point in the near future

10/10 Excellent

christopher

Stayed 4 nights in Jul 2022
Response from Resort Management on 2023/7/20
Dear Valued Guest, We express our heartfelt gratitude for your generous rating and for allowing us to be a part of your extraordinary journey. It has been our pleasure to provide you with meticulous and friendly care. We eagerly look forward to welcoming you back to this paradise soon.Dear Valued Guest, We express our heartfelt gratitude for your generous rating and for allowing us to be a part of your extraordinary journey. It has been our pleasure to provide you with meticulous and friendly care. We eagerly look forward to welcoming you back to this paradise soon.

8/10 Good

Simon

Stayed 2 nights in Apr 2022
Response from Hotel Management on 2022/4/18
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time at the Montage and it was wonderful! Would recommend this hotel to anyone looking for an upscale stay in Cabo away from the downtown. Resort is stunning, desert modern architecture nestled in Santa Maria Bay. Service is five star. Rooms are spacious and comfortable with large bathrooms, soaking tubs and my favorite and outdoor shower! Staff goes the extra mile to make you feel looked after. 10 out of 10!
Stayed 5 nights in Jan 2022
Response from Hotel Management on 2022/1/31
Dear Valued Guest, Thank you so much for selecting our resort for a well-deserved retreat. You did an extraordinary job of describing what travelers can expect: unequaled accommodations and meaningful service in a privileged location. At Montage Los Cabos, we go out of our way to ensure that every one of our guests is being provided with the personalized service and luxurious experience they deserve. We cannot wait to make this next stay even better than the first, please come back soon.

10/10 Excellent

Vatche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth It
By far the best hotel in Cabo.....its worth every penny.
Stayed 3 nights in Jan 2022
Response from Hotel Management on 2022/1/27
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.

6/10 Okay

McKenna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Dec 2021

10/10 Excellent

Damian, Frisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful! Very unique to have a nice swimmable beach in Cabo. Staff was great!
Stayed 3 nights in Nov 2021
Response from Hotel Management on 2021/11/18
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.

10/10 Excellent

Alivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 5 star hotel
Amazing hotel and even better staff on a beautiful bay. The food was great (very expensive) and they added complimentary pieces which were a great touch. The only negative to the hotel is that there is construction going on (not directly at the Montage) on both sides of the hotel. I could constantly hear it while relaxing at the pool.
Stayed 4 nights in Oct 2021
Response from Hotel Management on 2021/10/20
Dear Valued Guest, We cannot possibly express how wonderful it is to receive word of your incredible stay. Our aim is that every guests' experience here is unsurpassed in every area —be it accommodations, service, dining, amenities— whatever it is that makes a resort stay truly special for you. We believe that it’s the small touches, such as poolside treats or a personalized turndown service gift that make a stay with us unlike anything else you’ll experience. Paired with our stunning location along the beautiful Santa Maria Bay, our hope is that every guest can leave with the same sense of contentment. Hopefully, you will return again soon, so we can provide you with another unforgettable vacation.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Everything about this hotel was excellent!
Stayed 2 nights in Sep 2021
Response from Hotel Management on 2021/10/5
Dear Valued Guest, It is such a joy to hear that you enjoyed so many aspects of your stay, whether that was our beautiful contemporary rooms, our restaurants, or our friendly associates. As you note, we strive to provide personalized and attentive service in a spectacular environment, and we're pleased you experienced just that. We would be honored to have you back for another spectacular vacation in the future, and if there is anything we can do to make it the best visit you've had yet, we'd be happy to know.

10/10 Excellent

Janice

Stayed 7 nights in Jun 2021
Response from Hotel Management on 2021/9/20
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.

10/10 Excellent

Elisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Hotel Management on 2021/7/20
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bay ! Very private and relaxing ambience. Staff was always very nice and helpful! Food was great and grounds were kept so nice.
Stayed 4 nights in Jun 2021
Response from Hotel Management on 2021/6/17
Dear Valued Guest, Thank you for taking a moment to share such lovely compliments with us regarding your visit to our resort. We are delighted to see so many highlights from your stay; whether it's the overall feeling of the resort, the service provided, or the quality of food available. At Montage Los Cabos, service is such a critical component to a quality stay, and we are pleased to read that the majority of the time, that is precisely what you encountered. Thank you for sharing these kinds of words, which will certainly serve as motivation to keep up the great work of our team. We look forward to your next visit and doing all we can to remain your best resort experience.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the nicest property we have stayed in Cabo. Beautiful beach with lovely waters to swim and snorkel in. Lovely large and well furnished rooms. The personal concierge team that is assigned to you makes sure to cater to your very whim. Excellent food and impeccable service. We’ll go back for sure.
Stayed 3 nights in May 2021
Response from Hotel Management on 2021/6/7
Dear Valued Guest, Thank you for sharing this wonderful review. We are glad to hear you enjoyed a first-class experience at Montage Los Cabos. Providing you with attentive, personalized care is a top priority at our resort, and we are glad to hear that you were pleased with our talented team for their exemplary service during your stay. It was a pleasure serving you at our beautiful paradise in Santa Maria Bay, and we hope to have the opportunity to welcome you again very soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021
Response from Hotel Management on 2021/6/3
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabo Vacation
We just finished our stay at Montage and had an amazing time! The service was impeccable and the property was beautiful. The only negative thing was that our Ocean View room was underwhelming.
Stayed 4 nights in May 2021
Response from Hotel Management on 2021/5/18
Dear Valued Guest, We are pleased to have had the opportunity to welcome you to Montage Los Cabos in beautiful Santa Maria Bay. As a Montage property, we pride ourselves on the service we provide our guests, and we are thrilled to hear you were impressed by the courteous and attentive service you received while here. It was a pleasure serving you at our beautiful paradise and we hope to have the opportunity to welcome you again very soon.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Montage was absolutely beautiful, and everything was perfect!! The staff is attentive and friendly. I cannot say enough about the outstanding level of service. The pools were beautiful and huge! The beach is a little rocky so wear your flip flops!!! We have three young children and they all enjoyed their time at the Montage. The girls who work in the children's room are lovely! Have no doubts at all!! The Montage is definitely five star!!
Stayed 4 nights in Apr 2021
Response from Hotel Management on 2021/4/28
Dear Valued Guest, It was a pleasure to host you at the resort, and I am delighted that you had such a special and memorable family stay. While we aim to provide the absolute best service, the most beautiful accommodations, and the most delicious cuisine, it is all made easier thanks to our unparalleled location along the picturesque Santa Maria Bay. We are pleased to hear the service you encountered was the highlight of your time here. Montage Los Cabos would not be what it is without the incredible people we have on the team. Your high appreciation for our resort is a joy to receive and we cannot wait to welcome you back to paradise soon.

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021
Response from Hotel Management on 2021/4/26
Dear Valued Guest, While we are thrilled to have been chosen as the resort to spend your vacation, we are disappointed to hear that your stay did not meet the standard you had hope for. We would love to learn about your experience with our associates and accommodations, and we sincerely hope you will return for another visit in the future, where we can provide you with the luxurious comfort we are known for.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the greatest customer service i have ever experienced. The food was absolutely awesome, the property is stunning.
Stayed 7 nights in Mar 2021
Response from Hotel Management on 2021/3/23
Dear Valued Guest, We can't thank you enough for your kind words about our resort and service. At Montage Los Cabos, we want every guest to experience the warm and personalized service that you felt throughout your stay. It was a pleasure hosting you on what sounds like an unforgettable vacation experience and we look forward to continuing to serve you on more extraordinary adventures in paradise.

10/10 Excellent

JULIANNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2021
Response from Hotel Management on 2021/3/22
Dear Valued Guest, Thank you for taking the time to review your visit to Montage Los Cabos. We are glad you enjoyed the time you spent at our oceanfront paradise, and appreciate your kind words for our associates throughout the property. We hope you will join us again for your next vacations.

10/10 Excellent

Tiffany, Garberville

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I fell in love with the property the best place I have stayed
Stayed 6 nights in Dec 2020
Response from Hotel Management on 2021/1/13
Dear Valued Guest, From all of us back in paradise, we sincerely thank you for the kind words about our resort. We take great pride in providing spectacular stays and cannot be happier to hear that you had such an incredible visit. Thank you for joining us. We hope to welcome you back again soon!

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exceptional IRene The concierge was excellent to us he help us with everything we need just ask 🙏he make you feel home . We will definitely come back soon
Stayed 2 nights in Jan 2021
Response from Hotel Management on 2021/1/12
Dear Valued Guest, Thank you for your heartfelt review of your most recent stay with us. We are overjoyed and honored to have given you such a fantastic vacation, whether that was the beautiful room you were given, the friendly service from our associates, or the incredible views and ideal location on Santa Maria Bay, one of the few swimmable beaches in the Los Cabos area. René will be delighted to see that he made such a positive impact on your stay, and I will be sure to relay your comments to him. We appreciate your review and those beautiful photos of your stay. On behalf of our team, we hope you will be back soon for more adventures in paradise.

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid But Make It Fab
I can’t even begin to describe the level of service I received during my stay at the Montage. The property is gorgeous, the food is incredible and the rooms/views are breathtaking. I’ve stayed at plenty of five star hotels in Cabo and no place else compares. It’s worth every penny.
Stayed 2 nights in Sep 2020
Response from Hotel Management on 2020/11/26
Dear Valued Guest, We are overjoyed and truly honored to receive your high praise of the resort and our fantastic team. Between our unparalleled location, luxurious accommodations, personalized service, and the most delicious cuisine, we want every one of your visits to be better than the last. It was a pleasure hosting you on what sounds like an unforgettable vacation experience and we look forward to serving you on more extraordinary adventures in Santa Maria Bay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2020
Response from Hotel Management on 2020/11/26
Dear Valued Guest, From all of us at the resort, we would like to express our most sincere gratitude to you for taking a moment to review your experience. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.

10/10 Excellent

Neil

Stayed 6 nights in Oct 2020
Response from Hotel Management on 2020/11/11
Dear Valued Guest, From all of us at the resort, we are beyond thankful and pleased to hear you thoroughly enjoyed your vacation with us, including the comfort of our rooms, the incredible views, and our friendly associates. It has been our pleasure to provide you with thoughtful and friendly care. We are eagerly looking forward to welcoming you back to paradise sometime soon.

10/10 Excellent

Keith, Mesa, AZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Montage stag in Cabo San Lucas has the best customer service if any hotel I’ve ever stayed at. Prices are high but there was a lot of value included in that price.
Stayed 1 night in Oct 2020
Response from Hotel Management on 2020/10/29
Dear Valued Guest, Thank you for sharing this wonderful review. Providing you with attentive, personalized care is a top priority at our resort, and we are glad to hear that you were pleased with our talented team for their exemplary service during your stay. It was a pleasure serving you at our beautiful paradise in Santa Maria Bay, and we hope to have the opportunity to welcome you again very soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everyone was so nice and helpful one of the best service ever experienced!
Stayed 2 nights in Oct 2020
Response from Hotel Management on 2020/10/9
Dear Valued Guest, Thank you for taking the time to review your visit to Montage Los Cabos. We are glad you enjoyed the time you spent at our oceanfront paradise, and appreciate your kind words for our associates throughout the property. We hope you will join us again for your next vacations.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
Everything was amazing. The staff everywhere we went were always so kind and polite. It was immaculate, super clean. The food was fabulous. It was so quiet and the beach activities kept our kids entertained and happy. Great family trip.
Stayed 4 nights in Oct 2020
Response from Hotel Management on 2020/10/7
Dear Valued Guest, Thank you for leaving us with your heartwarming comments. What an honor it was to have hosted you for such an exceptional stay. It is wonderful to learn that you found so many aspects of your stay to be remarkable: our complimentary water activities, the exquisite cuisine and our impeccable service. Your high appreciation for our resort is a joy to receive and we can’t wait to welcome you back soon.

10/10 Excellent

frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Our stay was absolutely amazing! We loved the suite, the welcome gifts to my kids, fruit and water in the room. Pools are great and we never left the property. We have been to Cabo many time and really wanted to enjoy the hotel and we were very happy! Property is fabulous including service and everything takes you to a whole another level of vacationing. Marea restaurant has an amazing view and delicious food. We used the babysitter service a few times and Montserrat was the sweetest and professional. My kids loved her and still ask about her. Paintbox (kids club) was super fun for them too and they went a few times. And you can enjoy while they are having fun! Everything was great, only complain I have is mosquitos in the room which we all got several bites while sleeping and that's something shouldn't happen when paying $1,200 a night, and I never even opened the outside doors.
Stayed 4 nights in Sep 2020
Response from Hotel Management on 2020/10/2
Dear Valued Guest, Thank you for the charming review of your experience at Montage Los Cabos. From our exceptional associates to our spectacular dining options, our goal is to provide our guests with an unparalleled experience in exquisite luxury and personalized service. We are honored to have had the pleasure of welcoming you in paradise, and we eagerly await our next chance to serve you at our resort on the sweeping shores of Santa Maria Bay.

10/10 Excellent

JessicaMacnguye, Newport coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel often the past. We went to Maldives , Bora Bora, etc. Everywhere we go we stay at the best resorts and hotels so we’re picky. So I asked the local people there to compare Montage to other resorts. They said the Montage is the best resorts and safest place in Cabo because they have the best location and police stations are near by the Montage. A lot of stars bought their properties near by the Montage( according to the local person I asked ) Their staffs are very well trained. They’re very professional. They’ll stop what they’re doing and greet you every time they see you. My husband and I were amazed how professional they are. The food were great! It’s great for couples and families. We live in CA and we go to the Montage in Laguna beach to have dinner sometimes. And I love it every time. Montage is a big name! You will never be wrong by choosing Montage. If you’re unsure whether it’s safe or not to travel to Cabo now. Let me tell you this it’s safe and if you go stay the Montage. There is no case of Covid. They clean your room 2 times a day. They give you new basket of fruits everyday. Hand sanitizers in every corner. I got back from my trip safe and sound. :)
Stayed 3 nights in Sep 2020
Response from Hotel Management on 2020/9/25
Dear Valued Guest, Thank you for your review, and for choosing Montage Los Cabos for the first time. Our aim is that every guests' experience here is unsurpassed in every area, be it accommodations, service, dining, amenities- whatever it is that makes a resort stay truly special for you. We appreciate your feedback and sincerely hope that your every request and dream was fulfilled at our resort. We look forward to our next chance to serve you.