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The Red Palm Suites and Restaurant

3.0 star property
Hotel with free parking, a quick walk to Gaisano Mall

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Photo gallery for The Red Palm Suites and Restaurant

Property entrance
Exterior
Exterior
Reception
Junior Suite Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Comfort Single Room

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Private bathroom
Free bottled water
  • 3.63 Ping (12 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Twin Room, 2 Twin Beds

Comfort Twin Room, 2 Twin Beds | 1 bedroom, Egyptian cotton sheets, premium bedding

Comfort Twin Room, 2 Twin Beds

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Private bathroom
Free bottled water
  • 4.52 Ping (15 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Room

Queen Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Queen Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Private bathroom
  • 4.52 Ping (15 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Room

Junior Suite Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Junior Suite Room

Highlights

Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Private bathroom
  • 5.45 Ping (18 square meters)
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Villa Kananga Road, Butuan, Caraga, 8600

What's nearby

  • Gaisano Mall - 8 min walk - 0.7 km
  • SM City Butuan - 12 min walk - 1.0 km
  • St Joseph Cathedral - 15 min walk - 1.3 km
  • Robinsons Place Butuan - 20 min walk - 1.7 km
  • Butuan National Museum - 4 min drive - 1.9 km

Getting around

  • Butuan (BXU-Bancasi) - 7 min drive

Restaurants

  • ‪Jollibee - ‬14 min walk
  • ‪True Brew Gourmet Coffee Shop - ‬8 min walk
  • ‪Red Palm Suites and Restaurant - ‬1 min walk
  • ‪Chowking - ‬10 min walk
  • ‪True Brew - ‬8 min walk

About this property

The Red Palm Suites and Restaurant

Hotel near SM City Butuan
Located close to Gaisano Mall and St Joseph Cathedral, The Red Palm Suites and Restaurant provides a shopping mall on site, conference space, and a restaurant. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • A banquet hall, a gift shop, and tour/ticket assistance
Room features
All guestrooms are individually decorated, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 5:30 AM to 10:00 AM for a fee: PHP 160 to 210 per person
  • A restaurant

Things to do

  • Shopping mall

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No elevator
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in time starts at 1 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 650.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 160 to 210 per person
  • Airport shuttle fee: PHP 500.00 per person (roundtrip)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Red Palm Suites Hotel Butuan
Red Palm Suites Hotel
Red Palm Suites Butuan
Red Palm Suites
The Red Palm Suites Restaurant
The Red Palm Suites and Restaurant Hotel
The Red Palm Suites and Restaurant Butuan
The Red Palm Suites and Restaurant Hotel Butuan

Frequently asked questions

Is The Red Palm Suites and Restaurant pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Red Palm Suites and Restaurant?

Self parking is free at this property.

What time is check-in at The Red Palm Suites and Restaurant?

Check-in begins at 1 PM. Late check-in is available during limited hours.

What time is check-out at The Red Palm Suites and Restaurant?

Check-out is at noon.

Does The Red Palm Suites and Restaurant provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 500.00 per person applies.

Where is The Red Palm Suites and Restaurant located?

Situated in Butuan, this hotel is within a 15-minute walk of Gaisano Mall and SM City Butuan. Robinsons Place Butuan and St Joseph Cathedral are also within 1 mi (2 km).

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The Red Palm Suites and Restaurant Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 10 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of the staff, home made food was consistently delicious and cleanliness of the facility is remarkable. Local transportation services at the entrance are easily accessible and inexpensive. Highly recommended!
Stayed 1 night in Jan 2025

4/10 Poor

Ardelia

Disliked: Cleanliness, amenities, property conditions & facilities
This is more like a motel than a hotel..limited amenities, noisy air conditioner, staff not welcoming!
Stayed 1 night in Sep 2023

10/10 Excellent

Benjamin

Stayed 1 night in May 2025

8/10 Good

Emma

Stayed 1 night in Dec 2023

10/10 Excellent

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very clean. Decent breakfast included.
Stayed 3 nights in Oct 2023

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities
Room was clean. Hot water for shower did not work properly. Staff wanted us to pay more for a junior suite because did not have a queen room that we booked. Internet was only in lobby area.

8/10 Good

MIKIO

エアコンが、うるさかった。
Stayed 4 nights in Sep 2022

10/10 Excellent

Mike

Stayed 1 night in Apr 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

8/10 Good

mark

Liked: Cleanliness, property conditions & facilities, room comfort

ok

wifi not working properly. if you need wifi best to find other hotel. if not stay here is ok.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant overall, would come back
Stayed 1 night in Feb 2020

8/10 Good

Skipperkay, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The red palm suites lives up to its reputation for its amenities and affordability friendliness of staff and overall professional approach to making your stay memorable..
Stayed 3 nights in Jan 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hidden delight

we have stayed there many times always happy great food and close to everything in the city
Stayed 1 night in Dec 2019

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & great staff
Stayed 1 night in Sep 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy experience!

Nothing but good things to say about this hotel, very pleasant experience! Only problem is that only some rooms have wifi.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Room comfort

Mislead

When we booked with booking .com it said the room was single good for 2 persons which was misleading. 1 towel .1 water .when we went for bkfast .they said we were only allowed 1 which I had to go without. But in booking . Com it said bkfast for 2 .which again was misleading ..needs to change the stay as single room for 1 not 2
Stayed 1 night in May 2019

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel....recommended...clean and accessible...
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

brian, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable clean

Had a nice stay here. Loved the pasta dishes, room was decorated nicely clean, very comfortable and shower was great! Staff and manager are great!
Stayed 1 night in Aug 2018

8/10 Good

Khristine

great place to stay in Butuan

Clean, friendly hotel, near the mall, accommodating staff
Stayed 2 nights in Aug 2018

8/10 Good

Resurrecion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay.

Hotel is fine but public transport is not easy to get.
Stayed 2 nights in May 2018