Property entrance
Check availability

Reviews of Red Lion Inn & Suites Butte

2.5 out of 5
Red Lion Inn & Suites Butte
122005 Nissler Rd, Butte, MT

Reviews

5.4
Rating 10 - Excellent. 132 out of 832 reviews" "
Rating 8 - Good. 122 out of 832 reviews" "
Rating 6 - Okay. 153 out of 832 reviews" "
Rating 4 - Poor. 157 out of 832 reviews" "
Rating 2 - Terrible. 268 out of 832 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Solanger Valera

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Katlyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay for a budget property!
Stayed 1 night in May 2024

2/10 Terrible

Melanie

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities
First, there was a sheet over the thin blanket, so it didn't look like there was a blanket at all. We asked for a blanket and an extra pillow from the front desk, and the person there looked distressed and confused and sent us to the housekeeper. The housekeeper appeared even more distressed at the idea and flat out refused. When we got back to the room, we realized there was a dried booger on a cirner of the sheet. My husband brought the sheet to the feont desk, and the attendant proceeded to scratch the booger off with his ungloved finger, stating that he was trying to figure out what it was. Second, there are some shady appearing people walking around the premises. Finally, the place doesn't have basic amenities like a microwave, a coffee maker, or a hair dryer. Not a big deal, but with all of the other problems, it just makes the experience more unpleasant.
Stayed 1 night in May 2024

8/10 Good

Mark

Very modern rooms
Stayed 1 night in May 2024

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every guest checking in ahead of us had keys that didnt work. There were people bringing in loads of kaundry and geoceries obviously staying there for a long haul. There were holes in the screens of the room, curtains that didnt cover the window width, paint chipping from the ceiling in the bathroom from visible water damage. It took over 29 seconds for the lights to come on in the bathroom after the switch was touched. The beds squeaked. The windowsill was filthy with dead bugs and a hefty layer of dust and debris. The lobby stunk of curry stench ( and i like curry). There was a stale smell in the elevator and even a worse smell in the room. You could hear every sound in the hallway. Over all awful. I didnt expect a ton from a small hotel off the interstate, but I definitely expected more. We decided to check out within 3 minutes in the room. Wasnt ofdered a refund. Wasnt offered an explanation.
Stayed 1 night in May 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
went down for breakfast at 7 AM and there was no food left. They did not plan on Replenishing. It was very noisy. Overall, it was not a very good experience.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Business traveler
Would stay again. Very clean. Good rates
Stayed 1 night in May 2024

10/10 Excellent

Joseph, Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in May 2024

2/10 Terrible

Gary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please read reviews from others. After walking in, we left never to return again. Enter at your own risk…!
Stayed 1 night in May 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was an elevator and the hotel clerk that checked us in was very polite.
Stayed 1 night in Apr 2024

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Amenities
The hotel was clean and it was quiet to sleep. Staff was friendly. Easy on and off I-15.
Stayed 1 night in Apr 2024

6/10 Okay

Jessie

Liked: Staff & service
I recommend mopping between visits/reservations, the noise from the hallway was terrible
Stayed 1 night in Apr 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I reserved a room with two queen beds, we got a room with two full size beds that was horrible mattresses they were super soft and moved like you was on a boat! Wasn’t able to sleep hardly any! Would not recommend this place at all!
Stayed 1 night in Apr 2024

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size comfortable nice room, friendly welcome, service oriented staff. A treasure in the area. On top of all that reasonable price.
Stayed 1 night in Apr 2024

6/10 Okay

Anne

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We had 2 rooms. One room did not have any towels in it. The other room the bed was broke down and the tv did not work. Rooms and bedding were clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Val

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Excellent service and staff. Welcomed us and got the tv running. Only concern is the amount of dog poop not being picked up. Shame on the owners!!
Stayed 1 night in Apr 2024

2/10 Terrible

Kasie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facility, will return again
Stayed 1 night in Mar 2024

6/10 Okay

Trudy, Spokane

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I have stayed at other Red Lion Hotels and this does fall short. More like a want to be. Breakfast was great. The older morning person was really a doll. Needs Outlets!! All outlets behind fridge and under 1 side of the night stand. Total of 2 outlets total. Bathroom is large but no counter space for sink. Liked the closet setup. No coffee setup in room.
Stayed 1 night in Mar 2024

4/10 Poor

Chanelle

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival I was put into a dirty room 210 the housekeeper lady said she would clean it ,10 mins later she said she was done I went into the room and noticed she didn’t clean the bathroom or even changed the sheets on the bed it had hair and a yellow stain on the sheet and looked like someone slept in the bed I informed the front desk and showed the lady the room and she apologized and moved me to the third floor which the hall carpet was dirty and had lots of pet hair on it and it smelled like dogs in the hallway , outside had dog pop in the parking lot in walk way , my last night there I was charged 161.00 for no reasons my stay was already paid for and I went to the front desk the owner argued with me and said he never had my card on file which I showed him my bank transactions from Expedia. This particular transaction was from the actual hotel. In fact, he did have my card number on file .. I will not stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Sean

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a nice property looks like some of the guests live there right across from truck stop noisy. The Breakfast was nothing norw than waffle and cereal
Stayed 1 night in Mar 2024

6/10 Okay

Beverly, Kalispell

Disliked: Amenities, property conditions & facilities
Broken phone, no tv remote and no trash cans in room. Clean though
Stayed 1 night in Mar 2024

10/10 Excellent

Tomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee was fresh all the time place was quite and comfortable will refer this place to many friends
Stayed 3 nights in Mar 2024

8/10 Good

Enn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outside needed a paint job.
Stayed 1 night in Mar 2024

10/10 Excellent

syed, Tacoma

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome at front desk . i like all here
Stayed 1 night in Mar 2024

4/10 Poor

Hans

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not dog friendly! Dog area tiny and nowhere to take your dog except to a truck parking lot. Faucet dripping and bedding ancient.
Stayed 1 night in Feb 2024

6/10 Okay

Sherien

Traveled with partner
Liked: Cleanliness
Language barrier on check in .. and confusion on reservation . Room key did not work until 3 times trying & the staff member had to come up , No coffee maker or blow dryer in room . Sink drained very very slow . Nice room & clean.Quiet location .good breakfast .
Stayed 1 night in Feb 2024

2/10 Terrible

Shawna

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for 3 of the 4 days. no pillowcase on pillow blood on another pillow case. the floor was so dirty it left the towels black. could not get service or find service people hardly at all. Bedskirt had hard dried up substance on it.
Stayed 4 nights in Feb 2024
Response from AGM on 2024/2/16
Hi Shawna! Can you please give the property a call to discuss this? We would like to make it right with you. Please ask to speak with Taylor, she is our AGM. Thanks!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Convienient
Stayed 1 night in Feb 2024

6/10 Okay

Gerald

Traveled with family
Disliked: Property conditions & facilities
No hot water. Very old and dirty.
Stayed 2 nights in Feb 2024

8/10 Good

Jess

Traveled with family
Liked: Cleanliness, staff & service
Had a 2 AM checkin due to Our travel and front desk staff was prompt and kind. Room was clean and very simple nothing fancy. Left at 7 AM fine place to crash right off interstate for a quick snooze.
Stayed 1 night in Feb 2024

4/10 Poor

Michele

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Janice

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No Hot Water
No hot water to take a shower, and no refrigerator in the room. Other than that was a very clean and comfortable room.
Stayed 1 night in Feb 2024

4/10 Poor

Guillermo

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Traci

Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Room comfort
Met expectations
Clean and had everything I needed. Bed was uncomfortable but you get what you pay for. Overall it met my expectations.
Stayed 1 night in Jan 2024

6/10 Okay

jay

Stayed 1 night in Dec 2023

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Tywann

Disliked: Staff & service
Smh
No fridge or micro
Stayed 2 nights in Jan 2024

6/10 Okay

Emmanuel

Stayed 1 night in Jan 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Charles

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
The front desk was very friendly and helpful. The new rooms were clean and had comfortable beds. The breakfast had a lot of choices. Overall the hotel was a great value!
Stayed 1 night in Jan 2024

8/10 Good

Jeanne

Stayed 1 night in Dec 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
It was awesome. And my dog was loving it he had lots of floor space
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for.
Registration a nightmare could not find Hotels .com reservation. Had to find a phone number to contact Hotels.com (very difficult). Once sorted out hotel staff was great, they are renovating hotel. Rooms were small but very clean, (and we were in a pet room). Staff was good, breakfast was the standard fare, (no milk for cereal).
Stayed 1 night in Nov 2023

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to cancel our second night due to medical emergency. The staff was amazing and took care of it. Really grateful how they worked with us. Thank you for everything.
Stayed 2 nights in Nov 2023