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費蘭飯店和汽車旅館的評分

3.5 out of 5
費蘭飯店和汽車旅館
100 E. BROADWAY, Butte, MT

評論

8.6

有夠讚

10 分，有夠讚；424 則評論中有 233 則" "
8 分，不錯哦；424 則評論中有 118 則" "
6 分，一般般；424 則評論中有 38 則" "
4 分，不太好；424 則評論中有 21 則" "
2 分，很糟糕；424 則評論中有 14 則" "

9.2/10

整潔度

9.0/10

員工素質

7.4/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Aaron

於 2024 年 3 月住了 1 晚
SM 於 2024年4月15日回覆
Thank you for staying with us!

10/10 有夠讚

Robert

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
SM 於 2024年3月18日回覆
Robert, Thank you for your business and thank you for the review!

10/10 有夠讚

Kristina

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
SM 於 2024年3月13日回覆
Kristina, Thank you for staying with us! We appreciate your feedback and your business.

6/10 一般般

Kimberly，Santa Rosa

於 2024 年 2 月住了 1 晚
SM 於 2024年2月28日回覆
Kimberly, Thank you for staying with us, we appreciate your business.

10/10 有夠讚

Shawna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
classy.
於 2024 年 2 月住了 1 晚
SM 於 2024年2月19日回覆
Shawna, Thank you for staying with us and thank you for giving us a 5 star review!

10/10 有夠讚

Norene

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A must in Butte
Wonderful, classic hotel. Great location and spacious, comfortable room.
於 2024 年 2 月住了 1 晚
SM 於 2024年2月13日回覆
Norene, Thank you for taking the time to leave us a review. We are so glad that you enjoyed your stay with us!

4/10 不太好

jay

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not my cup of tea
於 2024 年 2 月住了 1 晚
SM 於 2024年2月8日回覆
Jay, We are sorry to hear that you did not enjoy your stay with us. We would love to know more and see how we can improve.

10/10 有夠讚

Janet，Helena

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
SM 於 2024年1月15日回覆
Thank you for the 5 star review, Janet! We hope to see you again soon!

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great old hotel. Congratulations on your 100 year anniversary.
於 2023 年 12 月住了 2 晚
SM 於 2024年1月31日回覆
David, Thank you for the review!

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Surprisingly good!
Good walkable location in the fascinating part of old town. This is a perfect stay to step back in time and stay in a piece of history.
於 2023 年 11 月住了 1 晚
SM 於 2023年11月21日回覆
Thank you for choosing the Finlen! We are so glad that you enjoyed your stay with us!

10/10 有夠讚

Patricia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel has been beautifully restored. Our room with two queens was really big because they took a wall out to make a larger room when they renovated. The bed was excellent, very comfortable. It was very quiet and nice. Walked to a super cute breakfast spot and historic museum downtown in the morning. Loved this place!
於 2023 年 9 月住了 1 晚
SM 於 2023年10月16日回覆
We love that you enjoyed your stay with us! We hope to see you again soon!

6/10 一般般

Mark

情侶出遊
不喜歡：設施服務
Dirty bathroom, bathroom fan was the loudest I have ever heard. Overall dated. Lounge staff was lacking and overall just middle of the road. Wouldn’t stay here again.
於 2023 年 9 月住了 1 晚
SM 於 2023年10月4日回覆
Mark, We are so sorry to hear that your room was not satisfactory. It is certainly not a normal occurrence with our housekeeping team and we will address it with the team. I will pass along your review to the Cavalier Lounge staff as well. Thank you for taking the time to leave us a review, we do appreciate your feedback and your business.

10/10 有夠讚

Kelly

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We absolutely loved this hotel. The staff was amazing and so generous and helpful. The rooms are beautiful as is all of the property. We cannot wait to stay here again. Thank you to lady who checked us in and was so kind and understanding. Traveling with a group can be a challenge!
於 2023 年 9 月住了 1 晚
SM 於 2023年10月2日回覆
Kelly, Thank you for taking the time to leave us a review! We are so glad that you enjoyed your stay at the Finlen. I will pass along your kind words to the front desk staff, we hope to see you again soon!

6/10 一般般

jessie

商務旅客
喜歡：員工素質
不喜歡：設施服務
Decent hotel for what it is but the rooms are not comfortable. Very old hotel and there is no air coming into the rooms so in summer I would avoid - staff was very nice and it is a cool building it is simply old and for the same rate you can get a much more comfortable hotel. Old is cool I loved that part but it just lacks in amenities and as an example my tub backed up every time I took a shower. Anyhow overall I would avoid.
於 2023 年 9 月住了 4 晚
SM 於 2023年10月4日回覆
Jessie, We are sorry to hear that you did not enjoy your stay with us. We would have been happy to have maintenance fix your tub or move you to a different room if we would have known about the issue while you were here. Thank you for taking the time to leave us a review and we do appreciate your business.

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
beautiful historic buildings but so many are boared up, not a thriving downtown. great we could walk to decent restaurant for dinner.
於 2023 年 9 月住了 1 晚
SM 於 2023年9月27日回覆
Robert, Thank you for staying with us! We are glad to hear you got to enjoy some of our great local restaurants.

8/10 不錯哦

DS

喜歡：整潔度和員工素質
於 2023 年 9 月住了 1 晚
SM 於 2023年9月22日回覆
Thank you for staying with us!

10/10 有夠讚

Beth

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel has old world charm with excellent front desk staff and very good amenities including morning coffee, an on-site bar, vending/ice machines and an elevator. The parking lot was being resurfaced while I was there but there was plenty of street parking available.
於 2023 年 9 月住了 1 晚
SM 於 2023年9月18日回覆
Beth, Thank you for much for your review! We are so glad that you enjoyed your trip to Butte. We hope to see you again soon!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We wanted to stay in downtown Butte, and try an old historic hotel to get the full effect of our visit. It turned out to be very rewarding.
於 2023 年 9 月住了 1 晚
SM 於 2023年9月13日回覆
We love to hear this! Thank you for giving us a try. We hope that you will come back again soon!

10/10 有夠讚

CHARLOTTE

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Love the vintage character of this property.
於 2023 年 9 月住了 1 晚
SM 於 2023年9月13日回覆
Thank you for staying with us!

8/10 不錯哦

Mark，Rock Springs

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had originally booked the Finlen Hotel two weeks in advance, but a day before our stay we were notified the Hotel was overbooked and they put us in the Motor Inn section. It was a huge disappointment for us. However the Inn was nice and clean it was not where we wanted to stay.
於 2023 年 8 月住了 1 晚
Sandra 於 2023年9月11日回覆
Mark, Again my apologies for the issues with the rooms and the over-bookings we had. Next time you are in town I will personally see that you get a great room in the historic hotel.

10/10 有夠讚

Chad，Jacksonville

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I grew up in Butte but never stayed here. What a beautiful building, and the area is looking better all the time. Several great restaurants within walking distance.
於 2023 年 8 月住了 2 晚
SM 於 2023年9月5日回覆
Chad, Thank you for staying with us! We are pleased to hear that you enjoyed your stay.

10/10 有夠讚

Barbara

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Historic building with old world charm in convenient downtown location.
於 2023 年 8 月住了 2 晚
SM 於 2023年8月25日回覆
Barbara, Thank you for your review, we are so glad you enjoyed your stay!

10/10 有夠讚

Theresa

情侶出遊
喜歡：設施服務
Beautiful hotel with many original details preserved in common areas and in our spacious and comfortable room. Very comfortable bed, amazing water pressure. Would have loved to have stayed longer.
於 2023 年 8 月住了 1 晚
SM 於 2023年8月22日回覆
Theresa, Thank you for staying with us! We are so happy to hear that you enjoyed your stay. We hope to see you again soon!

8/10 不錯哦

Brenda

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Butte, Mt
Historical hotel, in historical district. Stayed in the "motor inn" part. Old school place, lots of character and in walking distance of a lot of places. Sparkys Garage, great food/beverages. Brisket was fantastic. Two different trolley ride. One is historical through town. The other tales you up to "Lady of the Rockies". Both a must.
於 2023 年 8 月住了 1 晚
SM 於 2023年8月21日回覆
Brenda, Thank you for staying with us!

8/10 不錯哦

Patrick

情侶出遊, 家庭旅遊
喜歡：整潔度和住宿環境和硬體
This was a fun piece of history to get to stay in! I would have liked a mini fridge and microwave but otherwise it was great
於 2023 年 8 月住了 2 晚
SM 於 2023年8月14日回覆
Thank you for staying with us!

8/10 不錯哦

Rochelle

喜歡：整潔度、員工素質和住宿環境和硬體
Uptown and close to events
於 2023 年 8 月住了 1 晚
SM 於 2023年8月8日回覆
Rochelle, Thank you for staying with us!

8/10 不錯哦

Rod

於 2023 年 8 月住了 1 晚
SM 於 2023年8月23日回覆
Rod, Thank you for staying with us! We appreciate your review and your business!

8/10 不錯哦

David

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I like the nostalgia but the beds could have been more comfortable
於 2023 年 7 月住了 1 晚
SM 於 2023年8月1日回覆
David, Thank you for staying with us! We are so sorry that you did not enjoy our new beds. We appreciate your feedback and your business.

6/10 一般般

真實旅客

不喜歡：員工素質和客房舒適度
Better back in the day.
Small outdated rooms (although clean). Air cooling unit was extremely loud. Although they list a lounge, the server wouldn’t serve us (private party). A positive… they had a plug available to use own ev charging cord.
於 2023 年 7 月住了 1 晚
SM 於 2023年8月1日回覆
We are so sorry that you did not fully enjoy your stay with us and we will be sure to pass along your feedback to our lounge staff. Thank you for staying with us, we do appreciate your business.

4/10 不太好

NIcole，Seattle

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
lots of style points for being a retro motel but very poor room design, old worn out furnishings, threadbare towels, and a loud sad window air unit that sucked in smoke from the outdoor smoking area. Didn't get much sleep, and even though the people were friendly and the Cavalier Room bar was great, we won't be back
於 2023 年 7 月住了 1 晚
SM 於 2023年8月1日回覆
Nicole, We are so sorry you had a poor experience with us. We are always looking at ways to improve amenities and guest experience and all feedback is invaluable. Thank you for your business.

10/10 有夠讚

Jenna

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
So absolutely charminf, clean and historic
於 2023 年 7 月住了 1 晚
SM 於 2023年7月18日回覆
Thank you for staying with us!

10/10 有夠讚

Ellen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gode motellrom
Vi hadde rom i motelldelen, og rommet var rent og romslig. Veldig god seng. Rent bad med godt trykk i dusjen. Fint med speil med god belysning ved siden av «kjøkkenkroken» i tillegg til godt lys på badet. Mulighet til å ha åpent vindu med god myggnetting (deilig å slippe aircondition). Hotellbygningen bærer preg av fordumst storhet. Godt vedlikeholdt staselig lobby, men resten av området (bar osv) virket forlatt og var ikke åpent da vi var der. Hyggelig dame i resepsjonen.
於 2023 年 7 月住了 1 晚
SM 於 2023年7月18日回覆
Ellen, Thank you for staying with us, we are so glad that you enjoyed your stay! We hope that you enjoyed the rest of your trip.

10/10 有夠讚

Brett

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
fun stay in a classic motor inn!
We had a nice stay at the Motor Inn. It was clean, cozy and great for a quick nights stay.
於 2023 年 7 月住了 1 晚
SM 於 2023年7月18日回覆
Brett, Thank you for staying with us!

10/10 有夠讚

anna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Experience!
Beautiful historic hotel, we loved our stay!
於 2023 年 7 月住了 1 晚
SM 於 2023年7月11日回覆
Anna, Thank you for staying with us! We are so glad you enjoyed your stay, we hope to see you again soon.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和住宿環境和硬體
於 2023 年 6 月住了 1 晚
SM 於 2023年7月3日回覆
Thank you for staying with us!

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
SM 於 2023年6月28日回覆
Thank you for staying with us.

2/10 很糟糕

Sydney

於 2023 年 6 月住了 1 晚
SM 於 2023年7月18日回覆
We are sorry that you did not enjoy your stay. Please reach out to us at your convenience, as we would love to know what we could do better!

10/10 有夠讚

MaryAnne

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
LOVE the Finlen Hotel, Butte, America!
Nora, the front desk employee, is the awesomest! So helpful, so friendly, so fun!!!! She gave great suggestions for local hot spots, etc.!
於 2023 年 6 月住了 1 晚
SM 於 2023年6月22日回覆
Thank you so much for staying with us! We will be sure to show Nora your awesome review!

8/10 不錯哦

Michele D

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚
SM 於 2023年6月25日回覆
Thank you for staying with us, we appreciate your business!

10/10 有夠讚

Melissa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
SM 於 2023年6月19日回覆
Thank you for staying with us!

8/10 不錯哦

Melissa

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Bummed we were in the motel part
Didn’t realize when I booked we were in the motel part and not the main building. Thought that should’ve been made more clear. Inside reminded me of a jail cell type atmosphere but it was clean. Thin walls for sure and a very tight parking lot for larger cars.
於 2023 年 6 月住了 1 晚
SM 於 2023年6月19日回覆
Melissa, Sorry about the confusion on our room types.Thank you for staying with us.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great
great room after a long days drive
於 2023 年 6 月住了 1 晚
SM 於 2023年6月16日回覆
Thank you for staying with us, we appreciate your business!

10/10 有夠讚

Tom

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great old hotel. Preservation is impressive. It was like going back in time. Butte is a place like no other in the USA.
於 2023 年 6 月住了 1 晚
SM 於 2023年6月16日回覆
Tom,We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 有夠讚

Nicole

喜歡：整潔度、員工素質和住宿環境和硬體
A really cool historic hotel in uptown Butte. Very friendly staff, spotless room and comfortable bed.
於 2023 年 6 月住了 1 晚
SM 於 2023年6月14日回覆
Thank you for staying with us!

10/10 有夠讚

Melanie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Historical building is lovely to see, and great preservation, while be aware, it is an older property. Staff is wonderful.
於 2023 年 5 月住了 1 晚
SM 於 2023年5月30日回覆
Melanie, Thank you for staying with us! We hope to see you again soon!

10/10 有夠讚

Ruth

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚
SM 於 2023年5月30日回覆
Ruth, Thank you for leaving us a rating! We hope you enjoyed your stay!

8/10 不錯哦

Amber

於 2023 年 5 月住了 1 晚
SM 於 2023年6月16日回覆
Amber,Thank you for staying with us and for taking the time to leave us a rating! We appreciate your business.

10/10 有夠讚

Denise

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The motel rooms were spotless. We felt like we had stepped back into time. Loved it!
於 2023 年 4 月住了 1 晚
SM 於 2023年4月26日回覆
Denise, Thank you for staying with us, we are so glad you enjoyed your stay!

10/10 有夠讚

Annette

於 2023 年 4 月住了 2 晚
SM 於 2023年4月28日回覆
Annette, Thank you for staying with us! We appreciate your business and thank you for taking the time to leave us a review!

10/10 有夠讚

Chris

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
I left my passport there and they got ahold of me right away, much appreciated
於 2023 年 4 月住了 3 晚
SM 於 2023年4月18日回覆
Thank you for staying with us!