Easy check in, on first impression room was a good size , bed comfortable , bathroom the toilet looked like it had been broken for dome time, we did message North gate to inform them along with photos, but no response , crack in toilet seat is unhygienic !
Cobwebs in the bathroom as well
Breakfast was ok
We did inform someone about the toilet seat again when we checked out
paul
於 2023 年 3 月住了 1 晚
8/10 不錯哦
Samuel
商務旅客
2023 年 2 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Samuel
於 2023 年 2 月住了 1 晚
6/10 一般般
Anne
家庭旅遊
2023 年 2 月 21 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Anne
於 2023 年 2 月住了 2 晚
10/10 有夠讚
Sophie
2023 年 2 月 18 日
Sophie
於 2023 年 2 月住了 1 晚
4/10 不太好
真實旅客
商務旅客
2023 年 2 月 18 日
喜歡:整潔度
不喜歡:員工素質和客房舒適度
Listed as 5 stars but no staff there so no service. Difficult to get in. No breakfast until after I had to leave and no way to request it earlier so I didn't get any. Not as advertised. I would class this as 3 star at best. Very overpriced for what you get. Won't be staying there again.
真實旅客
於 2023 年 2 月住了 1 晚
8/10 不錯哦
Marion
情侶出遊
2023 年 2 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy to book, check in and leave.
Lovely room. Large and tasteful. Comfy bed. All very clean.
Bathroom quirky and nice, good towels, sparking clean but one or two painted areas needing attention.
Breakfast was fine, staff member very pleasant.
Parking at the back was excellent but not well signposted.
Communal areas could do with update (hall/stairs, breakfast room). Stair carpet looked dirty which was unfortunate first impression.
TV remote not working (batteries?)
Location excellent.
Overall a very nice stay.
Marion
於 2023 年 2 月住了 2 晚
8/10 不錯哦
Cindy
2023 年 1 月 14 日
Cindy
於 2023 年 1 月住了 1 晚
4/10 不太好
Jan
2023 年 1 月 6 日
Jan
於 2023 年 1 月住了 1 晚
6/10 一般般
Ann
2022 年 11 月 27 日
Ann
於 2022 年 11 月住了 1 晚
10/10 有夠讚
Katrina
情侶出遊
2022 年 9 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Northgate is in an excellent location which allows you to explore Bury St. Edmonds with a short walk. The rooms and the grounds are beautiful and the syaff amazing.
We did the chefs table dinner and had auch a fantastic meal!
Would highly recommend
Katrina
於 2022 年 9 月住了 1 晚
10/10 有夠讚
Sonia
2022 年 8 月 19 日
Sonia
於 2022 年 8 月住了 1 晚
8/10 不錯哦
JUDITH
2022 年 8 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
sejours Bury St Edmunds
lovely hotel situated 5 minutes walk from the center of Bury St Edmunds.Bedroom nicely decorated and the bed very comfortable. Difficult to dry hair as no plug in the bathroom and no mirror in the bedroom!! Unfortunately we were in a front bedroom which is on the main road!! very noisy from 7.am
JUDITH
於 2022 年 7 月住了 2 晚
10/10 有夠讚
Amy
情侶出遊
2022 年 6 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super helpful and friendly staff, amazing breakfast and comfy bed!
Amy
於 2022 年 6 月住了 1 晚
10/10 有夠讚
Benjamin
2022 年 5 月 25 日
Benjamin
於 2022 年 5 月住了 2 晚
10/10 有夠讚
Daniel
2022 年 5 月 22 日
Daniel
於 2022 年 5 月住了 1 晚
10/10 有夠讚
Catherine
2022 年 5 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Catherine
於 2022 年 5 月住了 1 晚
8/10 不錯哦
Jayne
家庭旅遊
2022 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful rooms lovely hotel
Jayne
於 2022 年 5 月住了 2 晚
6/10 一般般
Richard
2022 年 4 月 3 日
喜歡:整潔度
Overall it’s decent hotel but overpriced
This is a decent small hotel close to town centre with free parking.
We paid for a superior room and for the price we paid we were a little disappointed. Decor a little tired especially in the bathroom but main issue was no hot water in the evening; shower was only tepid. Also room was very cold at night even after turning radiator.
We tried to grab something to eat in the restaurant around 17:00 but were told it was fully booked even though it was empty. Suggested that we could order snacks from the bar, these were very limited, 4 options I think.
It’s a nice small hotel but if you are changing 5 star rate then you need to do better.
I did report hot water situation at check out but the young lady seemed very inexperienced and just said she would report it.
Richard
於 2022 年 4 月住了 1 晚
10/10 有夠讚
Renais
2022 年 3 月 24 日
Renais
於 2022 年 3 月住了 1 晚
10/10 有夠讚
Pamela
2022 年 3 月 7 日
Pamela
於 2022 年 3 月住了 1 晚
8/10 不錯哦
Holly
2022 年 3 月 7 日
Holly
於 2022 年 3 月住了 1 晚
4/10 不太好
Curtis
情侶出遊
2022 年 2 月 26 日
喜歡:設施服務
不喜歡:整潔度和住宿環境和硬體
Nice area, nice site, but bed being held together by tape, for the price a night isn’t great, and unfortunately temporary traffic lights the day we stayed which meant constant noise, I am sure in a different room without the temporary traffic lights would of been a much different experience.
Curtis
於 2022 年 2 月住了 1 晚
10/10 有夠讚
Kerry
2022 年 2 月 20 日
Kerry
於 2022 年 2 月住了 1 晚
8/10 不錯哦
Julie
2022 年 1 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We stayed one night all good. Would have liked a larger choose in restaurant.
Julie
於 2022 年 1 月住了 1 晚
8/10 不錯哦
Andrew
2021 年 12 月 4 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
A little disappointed with the food not very hot and breakfast was definitely hot at all