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伯克斯維爾高山旅館及渡假村的評分

2 out of 5
伯克斯維爾高山旅館及渡假村
700 Hill St, Burkesville, KY

評論

8.6

有夠讚

10 分，有夠讚；74 則評論中有 39 則" "
8 分，不錯哦；74 則評論中有 26 則" "
6 分，一般般；74 則評論中有 4 則" "
4 分，不太好；74 則評論中有 3 則" "
2 分，很糟糕；74 則評論中有 2 則" "

9.0/10

整潔度

9.2/10

員工素質

7.2/10

設施服務

8.4/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2020 年 3 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
We called when we got there and refused to stay because of the beetles.
於 2019 年 10 月住了 1 晚
John 於 2019年11月19日回覆
So I get a 1 out of 5 review because there was lady bugs outside? You never even saw a room and I didn't charge you for cancelling the day of. I apologize that the Alpine can't control Asian Lady Beetles in the state of Kentucky. We will work on that though. I'm putting my team together to fix this problem.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The history of the propertyand the view was amazing. The staff was friendly and accommodating. The are was very quiet and I thought it would of been nice to have more places to eat.
於 2019 年 10 月住了 4 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：員工素質
Very small.rooms but what we expected, easy to find, nice staff
於 2019 年 10 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful view
We have stayed here many times before and everyone is always nice and courteous. However, we had just booked it before we got there and the girl named Katie acted condescending to the older lady on the computer because there was new software and then rolled her eyes when she ask her to check a room for us. We had never been treated like that before but we had never met Katie either. Other than that everything was great as usual
於 2019 年 10 月住了 1 晚

8/10 不錯哦

Eva，Lexington, KY

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed my two nights. The bed is extremely comfortable. I loved the view and rustic furniture. The owners are sweet, kind, and genuinely caring in regard to making sure you have a good stay. It is an older hotel that has received updates and owners are husband wife and son that go above and beyond to make sure they provide you a comfortable room for your stay.
於 2019 年 9 月住了 2 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Don't miss the sunrise!
The Alpine is our absolute favorite place to stay. The view is breath taking, especially at sunrise. The staff treats you like family and the beds are quite comfortable. We look forward to returning.
於 2019 年 9 月住了 3 晚

10/10 有夠讚

Mendel

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Real nice and views are fantastic
於 2019 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great little place on the hilltop
We do rides up here every year. The place is clean and quiet. John is always a great host. You won't be disappointed staying here.
於 2019 年 8 月住了 2 晚

4/10 不太好

Lisa，Michigan

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The view was nice however the odor in the room was unpleasant. The shower stall smelled musty/moldy as thought it hadn’t seen disinfectant. The air coming out of the window a/c was musty as well. We actually made a special trip to the store for dryers sheets to stuff into the a/c vent and purchased cleaning products for the shower...
於 2019 年 8 月住了 1 晚

8/10 不錯哦

Beth

於 2019 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a hill top lodge which is a throwback to years gone bye. The views are beautiful and this place just lifts you from whatever your stress from the real world. A very relaxing and cool place. My room was very nice and the patio with the wooden rocking chairs and terrific views was an elixer.
於 2019 年 8 月住了 2 晚

10/10 有夠讚

Bobbie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love the Alpine
Went fly fishing in the area. Great place to stay, great pool and great view
於 2019 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 8 月住了 1 晚

10/10 有夠讚

Kay

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quaint Hotel Find!
Enjoyed our stay which brought us a few miles off the Hwy 127 yard sale corridor. Price was great and staff very friendly and helpful. View from our room was breathtaking. Local restaurant was really good. Would recommend and will return if ever in the area again.
於 2019 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
View was awesome Room was clean It was quiet Check in was quick and easy Had a great visit Thanks
於 2019 年 8 月住了 1 晚
John 於 2019年8月3日回覆
We appreciate you staying with us! Thank you!

8/10 不錯哦

Patricia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place
It was a wonderful hotel
於 2019 年 7 月住了 1 晚
John 於 2019年7月22日回覆
We greatly appreciate your business and thank you for the review!

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was such a beautiful little place! We will definitely return in the summer! It was so quiet and peaceful, staff was very friendly!
於 2019 年 3 月住了 1 晚

10/10 有夠讚

Hhw，Greenwood Indiana

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
於 2019 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Staff very pleasant. Only problem they could not find my reservation, but luckily they had room. This place is about the only game in town. Manager kindly refunded me an accidental overcharge. Much appreciated. Views are remarkable; property sits high above town below. Only improvement I would make is in the soap and shampoo department. Soaps small and chip like.
於 2018 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The Alpine Lodge was an excellent place to stay. The location is unique and gives an excellent view to enjoy. The room was very nice. Loved the mirror and wood design on the wall. The bed was very comfortable. The owners were very friendly and more than accommodating in our checking in and out to fit our schedule. There is not a restaurant with the Lodge to eat at this time, but that would be nice if it did. I highly recommend the Alpine Lodge and Resort for an excellent place to stay.
於 2018 年 12 月住了 1 晚
John (manager) 於 2018年12月15日回覆
We appreciate your feedback and glad you enjoyed your stay. We hope to have a restaurant one day in the future.

6/10 一般般

真實旅客

於 2018 年 11 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It is a small town atmosphere so a lot of the amenities you would expect in a larger town are not available. I had business io conduct in the town and the lodge served its purpose very well from that prospective. A little pricey but neat and clean and quite so I could get my work done. Overall, nice, relaxing experience
於 2018 年 8 月住了 1 晚
John 於 2018年10月31日回覆
We appreciate your staying with us and for your feedback! Thank you.

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 2 晚
John 於 2018年8月25日回覆
Thank you for the great review! We appreciate your business.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 2 晚
John 於 2018年8月25日回覆
Thank you for the great review! We appreciate your business.

8/10 不錯哦

R

喜歡：整潔度和員工素質
Nice hotel & nice view! My husband’s side of the bed sagged quite a bit in the middle & people smoking in and around the rooms was uncomfortable for those of allergic to smoke. The pool is nice & clean, but small. It really doesn’t accommodate the amount of rooms in the hotel. Otherwise, great staff & nice facility.
於 2018 年 7 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrible exp with Expedia and hotel. Worst experience ever
於 2018 年 6 月住了 1 晚
John (Manager) 於 2018年7月27日回覆
I apologize for your experience with us an Expedia. When you book a room on a sold out weekend and don't have the courtesy to call to tell us you're not coming you get charged the first night. That is our policy and it is clearly stated.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Couldn't ask to be treated any better by the staff. The room was very clean and comfortable. We will stay here again our next trip to the lake.
於 2018 年 6 月住了 1 晚
John 於 2018年8月25日回覆
Thank you for the great review! We appreciate your business.

10/10 有夠讚

Anupam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Peggy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay!
Was skeptical when I first got there but the man at the desk was so nice and helpful. I got to my room and it was very clean and updated to my surprise. I would definitely stay again.
John (manager) 於 2018年5月4日回覆
We greatly appreciate you staying with us! We are glad you were happy with your stay. Thank you for giving us the chance.

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
John (Manager) 於 2018年5月4日回覆
Thank you for staying with us! We greatly appreciate it.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel in my hometown
Went to see my son and glad I can stay close to him in my hometown
於 2018 年 3 月住了 2 晚
John (Manager) 於 2018年5月4日回覆
We are very thankful you chose to stay with us!

8/10 不錯哦

Cynthia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Family visit
Always nice to stay at the Alpine when visiting family
於 2018 年 3 月住了 2 晚
John (Manager) 於 2018年5月4日回覆
Thank you for choosing us for your stay!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel is very nice and modern since the renovations to the interior of the rooms.
於 2018 年 3 月住了 1 晚
John (Manager) 於 2018年5月4日回覆
Thank you for the great review! We greatly appreciate your business.

8/10 不錯哦

ben，Indy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
zzzzzzz-zzzzzzzzzzzzz zzzzzzzzzzzzzzzzzz zzzzzzzzzzzzx
於 2017 年 12 月住了 1 晚

8/10 不錯哦

Jewell，Louisville, KY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice relaxing place to go to.
We had a great trip back to the Alpine Motel. The room was very clean. The bed was very comfortable. Over all comment. I was very pleased with the room, staff the view, Had a pool. We would like to tell other people about the Motel. I think that it is a great place and we will go back again.
於 2017 年 10 月住了 2 晚
John (General Manager) 於 2017年12月6日回覆
We appreciate you staying with us! We are working on having food for hotel guest, Unfortunately a restaurant will not be possible at this time due to overwhelming cost to bringing the restaurant up to current codes. We hope this will change in the future, Thank you for the review. We greatly appreciate it!

8/10 不錯哦

Dennis，Louisville, KY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel. Clean , great view from our balcony.
Nice, interesting. clean. nice view, some good history about the civil war.
於 2017 年 6 月住了 2 晚

10/10 有夠讚

Archie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice quiet and secluded place
The owners were very friendly and accommodating. The rooms were recently remodeled. The bed was very confortsble.
於 2017 年 6 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hometown hotel
I guess my only issue is the water pressure is not great and the water is not really hot. You have to have it turned all the way hot to get warm water. Other than that, nice place to stay when i go home.
John 於 2017年3月30日回覆
Hello, I am very sorry to hear about the water issue. What room were you in so I can investigate the problem?

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Nice quiet out of the way place to stay nice view

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Susan，Edmond

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect for a Writing Retreat
This would be a perfect place for a writing weekend or any type of work for which you need an extended undisturbed time. It is a beautiful setting on the top of a mountain and the WiFi works great. The rooms have balconies/porches with a bench that converts into a desk for working outside. The owner gave us better accommodations than we asked for, brought towels to the pool, offered to lend us dishes if we needed them. The only downside was that you had to drive into town for restaurants but it doesn't take long to get down the mountain. Except for breakfast, we bought groceries and heated food in the microwave. I hope I have a chance to go back some day. I was going to add pictures but my photos are too large for the upload.

8/10 不錯哦

BRoldan，Ohio

喜歡：整潔度和客房舒適度
Nice firm bed, the view is the icing in the cake!
Ducks it's located in a dry county, but the view made everything well worth it! Next time I'll opt for a bigger suite!

8/10 不錯哦

Jamie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Bev，Crossville, TN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, rustic rooms, excellent hospitality.
We have stayed here a few times. Always looking forward to return soon to the beautiful rustic hotel. Relaxing and a clean pool to cool off. Staff was so helpful and friendly. Home away from home!!!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Had a great stay at the hotel. Very clean and comfortable.

10/10 有夠讚

Miguel，Tn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice view!
Real good place to rest

8/10 不錯哦

Lynette

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Jerry，Independence Ky.

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Celebration of Life for a friend
It was very pleasant and restful. Looking forward to going back.