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Reviews of Muong Thanh Luxury Buon Ma Thuot

5 out of 5
Muong Thanh Luxury Buon Ma Thuot
81 Nguyen Tat Thanh, Tan An Ward, Buon Ma Thuot

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 63 reviews" "
Rating 8 - Good. 26 out of 63 reviews" "
Rating 6 - Okay. 6 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For a large property as this Hotel, they don’t have an iron available for customer to use. Facility and room furniture are old need to be update and carpeting is dirty. I would not come back here for the room charge I pay for
Stayed 1 night in Mar 2024
Response from Mr. Ngo Sy Linh - General Manager on 2024/3/13
Dear Mr.Patrick, Thank you for taking the time to send in your review.It is disappointing to know that your recent stay experience fell short of your expectations. Please accept my sincere apologies for the inconveniences caused. Once again, thank you for your feedback. I certainly look forward to welcoming you back to Muong Thanh Luxury Buon Ma Thuot Hotel soon to experience more of our ultimate offerings.Best regards,

10/10 Excellent

Vinh, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back soon, love staying here
Stayed 1 night in Mar 2024
Response from Mr. Ngo Sy Linh - General Manager on 2024/3/13
Dear Mr.Vinh, Thank you for using our hotel service - Muong Thanh Luxury Buon Ma Thuot We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services everyday. We are looking forward to serving you in the next trip. Thank you and Best Regard.

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This city has many good place to eat and affordable price. Nice city, good weather
Stayed 3 nights in Feb 2024
Response from Mr. Ngo Sy Linh - General Manager on 2024/3/4
Dear Ms. Alice,Thank you for using our hotel service - Muong Thanh Luxury Buon Ma Thuot We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services every day. We are looking forward to serving you in the next trip. Thank you and Best Regard.

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mr. Ngo Sy Linh - General Manager on 2024/4/24
Dear Mr.Brent,Thank you for using our hotel service - Muong Thanh Luxury Buon Ma Thuot. We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services every day. We are looking forward to serving you in the next trip. Thank you and Best Regard.

10/10 Excellent

MANH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Jan 2024
Response from Mr. Ngo Sy Linh - General Manager on 2024/2/27
Dear Valued Guest,Warmest greeting from Muong Thanh Luxury Buon Ma Thuot!Thank you for your feedback and we are very much appreciate for your comments which will help us in improving our services and facilities. As a newest hotel in town, we receive your valuable feedback with appreciation and we hope to welcome you back to show you our improvement.With our best regards,

10/10 Excellent

Tomohisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Mr. Ngo Sy Linh - General Manager on 2024/3/22
Dear Valued Guest,Warmest greeting from Muong Thanh Luxury Buon Ma Thuot!Thank you for your feedback and we are very much appreciate for your comments which will help us in improving our services and facilities. As a newest hotel in town, we receive your valuable feedback with appreciation and we hope to welcome you back to show you our improvement.With our best regard

2/10 Terrible

Cuong

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Phạm Thu Hà - Giám Đốc on 2023/12/18
Lời đầu tiên, chúng tôi xin chân thành cảm ơn quý khách đã lựa chọn khách sạn Mường Thanh Luxury Buôn Ma Thuột cho chuyến đi của mình và giành thời gian để đóng góp ý kiến cho Khách sạn. Chúng tôi xin gửi lời xin lỗi chân thành nhất nếu như trong quá trình lưu trú tại Khách sạn đã không làm hài lòng Qúy Khách . Khách sạn cam kết sẽ khắc phục để mang đến những trải nghiệm tốt nhất . Xin kính chúc Quý Khách sức khỏe, thành công và may mắn Trân trọng, Khách sạn MườngThanh Luxury Buôn Ma Thuột .Phạm Thu Hà - Giám Đốc

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Tony

Stayed 1 night in Oct 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Mediocre
Good, but not enough offerings for the western palette
Stayed 2 nights in Sep 2023
Response from Hotel Staff on 2023/10/6
Thank you for using our hotel service - Muong Thanh Luxury Buon Ma Thuot We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services every day. We are looking forward to serving you in the next trip. Thank you and Best Regard.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,
Stayed 2 nights in Jul 2023
Response from Hotel Staff on 2023/7/6
Dear Mr. Tom, Thank you for using our hotel service - Muong Thanh Luxury Buon Ma Thuot We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services. everyday. We are looking forward to serving you in the next trip. Thank you and Best Regard.

10/10 Excellent

Eliezer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel in BMT
Great new hotel choice for BMT
Stayed 2 nights in Feb 2021

10/10 Excellent

Su

Stayed 1 night in Dec 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent service
My wife and I stayed here while attending a friend's wedding. Everyone we interacted with from the hotel staff was incredibly nice and helpful and the service from start to finish was excellent. We would gladly stay here again next time we return to BMT. Highly recommended.
Stayed 1 night in Nov 2020
Response from Mr.Nguyen Thien Cung - GM on 2020/12/9
Dear James, Thank you for your staying our hotel. We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services everyday. We looking forward to serve you in the next trip. Thank you and Best Regard.

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at Muong Thanh in Buon Ma Thuot
The Muong Thanh in Buon Ma Thuot was the perfect last rest stop for us as we drove our motorbikes from DaNang to Da Lat. Our room and bed were very comfortable, and the wifi was excellent. There was also a very good restaurant on site, where we had dinner and the included breakfast. Highly recommend!
Stayed 1 night in Jul 2020
Response from Mr.Nguyen Thien Cung - GM on 2021/3/3
Dear Valued Guest, Warmest greeting from Muong Thanh Luxury Buon Ma Thuot! Thank you for your feedback and we are very much appreciate for your comments which will help us in improving our services and facilities. As a newest hotel in town, we receive your valuable feedback with appreciation and we hope to welcome you back to show you our improvement. With our best regards, Muong Thanh Luxury Buon Ma Thuot!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Le

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Trip
I feel comfortable and happle while i stay at this hotel thanks for all
Stayed 1 night in Oct 2019
Response from Tran Ngoc Lan Huong on 2019/10/22
Thank you for your staying our hotel. We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services everyday. We looking forward to serve you in the next trip. Thank you and Best Regard.

6/10 Okay

EDWARD

Liked: Cleanliness, property conditions & facilities
Breakfast terrible. Pool not so nice. Public pool. Not sure where else to stay?
Stayed 2 nights in Jun 2019
Response from Thuy Linh Tran- FOM Muong Thanh Luxury BMT Hotel. on 2019/6/20
Dear Mr. Edward, Thank you for your staying our hotel. We are really sorry about inconvience you suffered. Your feedback is very valued to help us improve our services. We looking forward to serve you in the next time. Thank you and Best Regard,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel that exceeded my expectations. Great staff. Excellent clean rooms w/ great tv, view, tub, aircon. True four star plus. Highly recommended. In addition, I rescued a kitten that was stranded (terrified, tiny) on the highway near the hotel and one of the employees was very generous and kind and was willing to take the cat home with her. Therefore, this is the best hotel ever.
Stayed 3 nights in Apr 2019
Response from Le Duc Sinh- GM Muong Thanh Luxury Buon Ma Thuot H on 2019/5/3
Dear Valued Guest, Thank you for your staying our hotel. We are really happy when you had a nice stay in our hotel. Your story is very excited and the cat is very lucky when you recused it. We are so appriciated your feedback and it is a motivation to help us do services better everyday and in the future. We are looking forward to serve you in the next trip. Thank you and Best Regard,

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019
Response from Le Duc Sinh- GM Muong Thanh Luxury Buon Ma Thuot on 2019/4/30
Dear Valued Guest, Thank you for your choosing our services. Your feedback is a motivation to help us improve our services everyday. We looking forward to serve you again in the next time. Thank you and Best Regard,

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine until the breakfast come.... i registered 2 adults for 1 room... and when we come down to buffet its only show 1 adults... even i showed the girl at the door i booked a room with 2 adults, she wouldnt let us in until she called the supervisor over n make sure that i booked a room with 2 adults... the breakfast buffet was good though... lots of foods, room clean.... nearby airport
Stayed 1 night in Feb 2019
Response from Le Duc Sinh- GM Muong Thanh Luxury Buon Ma Thuot. on 2019/2/14
Dear Valued Guest, Thank you for your choosing our services. We are so sorry about your inconvinece you suffer, we will improve breakfast services. Your review is very important to we improve our services everyday. We looking forward to welcome you back in the next trip. Thank you and Best Regard,

8/10 Good

Niall

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2019
Response from Le Duc Sinh- GM Muong Thanh Luxury Buon Ma Thuot on 2019/1/30
Dear Ms. Niall, Thank you for your choosing our services. with us. Your feedback is really valued to we improve services. We looking forward to serve you in the next time. Thank you and Best Regard

10/10 Excellent

Brian, California, USA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the center of the city and convenient for most of our activities except little noisy.
Stayed 3 nights in Nov 2018
Response from Le Duc Sinh- GM on 2018/11/22
Dear Mr. Brian, Thank you for your staying with us. Your feedback is really valued to we improve services. We looking forward to serve you in the next time. Thank you and Best Regard

10/10 Excellent

Dirk, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first stay at a Muong Thanh hotel. Very good!
Impressive hotel. Professional welcoming and quick check-in. Large room with great city view. Quality bed. Good bathroom with bathtub. All in room very clean and in good shape. Wifi signal strong without interruption. Nice choice for breakfast. Shopping mall next door. Service-minded personnel. Plenty taxis outside hotel.
Stayed 2 nights in Oct 2018
Response from Mike Vo- Supervisor Front Office on 2018/10/15
Dear Mr. Dirk, Thank you for your choosing our services. We are really happy when hearing you had nice stay in our hotel. Your feed back is a motivation to we do services better in the future. We hope that we can service you again in the next time. Thank you and Best Regard,

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good excellent service
Stayed 3 nights in Sep 2018
Response from Front Office Supervisor- Mike Vo. on 2018/9/17
Dear Valued Guest, Thank you for your choosing our services. Your comment is a motivation to improve our service. We looking forward to serve you in the next time. Thank you and Best Regrad,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room, the breakfast and the ambiance were excellent. The large outdoor swimming pool had no ambiance ss an extension of the parking lot. The sauna was only avsilable as part of the commercial spa within the hotel. The shower configuration causes a bit of floor water. But it was a fine, very modern hotel and very comfortable.
Stayed 3 nights in Sep 2018
Response from Front Office Supervisor- Mike Vo. on 2018/9/17
Dear Valued Guest, Thank you for your staying at our hotel. We are really appriciated when receiving your feed back. We try to immprove our services in the future. We looking forward to serve you in next time. Thank you and Best Regard,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and cozy and the staff is very accommodating and quick to assist guests.. Will definitely come back. Thanks :)
Stayed 1 night in Jun 2018
Response from Summer Lee on 2018/6/24
Thank you very much for taking the time to review our property. It is always heartwarming to hear that our cooking was appreciated

10/10 Excellent

Seah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Larissa - Mương Thanh Hotel on 2018/9/4
Thank You so much!

10/10 Excellent

Cindy, Perth AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good price
The staffs are friendly and professional. Buffet breakfast is great with many choices to choose from. The room is spacious, nice and clean. My kids love it very much. Highly recommend.
Stayed 2 nights in Sep 2017
Response from Summer Lee on 2018/5/3
thanks for staying with us. We appreciate your feedback

10/10 Excellent

James, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
Great Staff in Modern, clean location, an unexpected pleasure in an otherwise remote part of Vietnam
Stayed 2 nights in Aug 2017
Response from Summer Lee on 2018/5/3
thanks for staying with us. We appreciate your feedback

10/10 Excellent

Younglae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Tomonori

Stayed 5 nights in Nov 2023

8/10 Good

Tomonori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は清潔感あり、バスタブもあって、朝のビュッフェも美味しく、とても快適でした！
Stayed 2 nights in Nov 2023
Response from Hotel Staff on 2023/11/29
Thank you for using our hotel service - Muong Thanh Luxury Buon Ma Thuot We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services every day. We are looking forward to serving you in the next trip. Thank you and Best Regard.

8/10 Good

Gi Hyub

Stayed 1 night in Jun 2023
Response from Hotel Staff on 2023/6/27
Dear Valued Guest,Warmest greeting from Muong Thanh Luxury Buon Ma Thuot!Thank you for your feedback and we are very much appreciate for your comments which will help us in improving our services and facilities. As a newest hotel in town, we receive your valuable feedback with appreciation and we hope to welcome you back to show you our improvement.With our best regards,Muong Thanh Luxury Buon Ma Thuot!

6/10 Okay

CHING CHANG

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
越南四星
需加強有四星品質
Stayed 1 night in Aug 2022

8/10 Good

Thanh Sang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nhân viên dọn phòng rất chu đáo. Rất hài lòng, họ làm giúp tôi những việc nhỏ nhặt nhất. Cảm ơn
Stayed 2 nights in Feb 2020
Response from GM- Nguyen Thien Cung on 2020/3/5
Thank you for your staying our hotel. We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services everyday. We looking forward to serve you in the next trip. Thank you and Best Regard.

10/10 Excellent

Junya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適、価値あり。
バンメトートでの商談で初めて宿泊したホテルです。 豪華、清潔で快適でした。 コスパも高評価します。 街中散策には多少距離もありましたが、バイクタクシーも あり、不便さは感じません。 再度、訪問の時も利用する予定です。
Stayed 1 night in Feb 2020
Response from GM- Nguyen Thien Cung on 2020/3/5
Dear Junya, Thank you for your staying our hotel. We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services everyday. We looking forward to serve you in the next trip. Thank you and Best Regard.

10/10 Excellent

Eliezer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from GM- Nguyen Thien Cung on 2020/3/5
Thank you for your staying our hotel. Your feedback is very valued to help us improve our services everyday. We looking forward to serve you in the next trip. Thank you and Best Regard.

8/10 Good

hyojin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
합리적으로 이용가능한 호텔
직원들도 친절하고 공항과 가까워 이용에 편리했습니다. 다만 밖에서 들리는 경적소리등이 시끄러워 조금 불편했습니다. 객실은 굉장히 넓고 쾌적한 편입니다.
Stayed 2 nights in Jan 2020
Response from GM- Nguyen Thien Cung on 2020/3/5
Thank you for your staying our hotel. We are really happy when hearing you had a nice stay in our hotel. Your feedback is very valued to help us improve our services everyday. We looking forward to serve you in the next trip. Thank you and Best Regard.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn trung tâm TP, thuận tiện đi lại và mua sắm
Stayed 3 nights in Aug 2019
Response from Hồ Vũ Bảo Lộc on 2019/10/4
Cám ơn Quý Khách. Hy vọng sẽ được đón tiếp Quý Khách trong thời gian sớm nhất .

8/10 Good

Yoichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Bảo Lộc on 2019/10/4
Cám ơn Quý khách . Hy vọng được đón tiếp Quý khách trong thời gian sớm nhất.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Thuy Linh Tran-FOM Muong Thanh Luxury Muong Thanh on 2019/6/27
Dear Valued Guest, Thank you for your staying our hotel. Your feed back is a promotion to help us improve our services everyday. We looking forward to welcome back you in the next time. Thank you and Best Regard,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2019
Response from Lê Đức Sinh- GM Mường Thanh Luxury Buôn Ma Thuột on 2019/5/5
Cám ơn quý khách đã phản hồi với khách sạn. Rất mong được đón tiếp quý khách trong kỳ nghỉ tiếp theo. Trân trọng.

10/10 Excellent

Trọng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다 좋은데 시끄러워요.
매우 좋았지만 다른 승객이 밤12시넘게 엄청시끄러윘는데 조용히 관리는 안되었습니다.
Stayed 2 nights in Aug 2018
Response from Mike Vo- Supervisor Front Office on 2018/10/4
Dear Valued Guest, Thank you for your staying our hotel. We are really regret noisy that you suffered. We could supported in that time if you noticed the receptionist because we do service 24 hours. Your feedback is very important to we can note and improve our services better in the future. We looking forward to serving yuou in next time. Thank you and Best Regard,

10/10 Excellent

Minju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설도 서비스도 너무 좋았는데 음식은 그냥 그럼. 주변에 큰 마트도 있고 패스트푸드점도 있고 좋은데 밤에 마트가 닫히고 나면 아무것도 없음. 편의점도 없어서 밤에는 할것도 볼 것도 먹을 것도 살수 없음 ㅠ
Stayed 1 night in Aug 2018
Response from Supervisor Front Office- Mike Vo on 2018/9/19
Dear Ms. MinJu, Thank you for your staying our hotel. Your feedback is really valued for improving our services. We are so sorry about your inconvience you suffered. I hope when you come back here, Buon Ma Thuot city will have convenience store as same as other cities. We looking forward to serve you in next time. Thank you and Best Regard,

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
가격비 글쎄...
손님들이 굉장히 시끄러운 가운데 아무도 제지하지 않았고 방청소도 오전이 아닌 오후시간에 진행되는데 몇시인지 확인도 안되고 룸청소 버튼을 눌러놓아도 확인하지 않았음. 큰 대로가 바로 앞에 있어서 밤새 트럭과 앰뷸런스의 소음에 잠을 잘 잘 수 없었음. WIFI는 무료이나 느림.
Stayed 2 nights in Aug 2018
Response from Larissa on 2018/9/4
Thank You very much for your comments. These help us know what we should focus on,what are the weak points.... Step by step...we are going to try our best to serve our valued guests.... Please give us an oppotunity to overcome the weak points.....Hoping one day, we can serve You & your friends at Muong Thanh Buon Ma Thuot City. With Best Regards,