Front of property
Check availability

Reviews of Bundanoon Hotel

2.5 out of 5
Bundanoon Hotel
6-18 Erith Street, Bundanoon, NSW

Reviews

7.4

Good

Rating 10 - Excellent. 95 out of 346 reviews" "
Rating 8 - Good. 130 out of 346 reviews" "
Rating 6 - Okay. 55 out of 346 reviews" "
Rating 4 - Poor. 46 out of 346 reviews" "
Rating 2 - Terrible. 20 out of 346 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debby

Traveled with partner
Liked: Cleanliness, amenities
We loved the hotel and its old world charm entertainment in the bar was awsome
Stayed 2 nights in Mar 2024

6/10 Okay

Jayant

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room too small. Would like at least one chair in the room. Bathroom door does not close. No hangers in the room. Overpriced. Apart from superb staff, everything else not to expectation
Stayed 1 night in Feb 2024

8/10 Good

DIANA

Liked: Staff & service
Disliked: Property conditions & facilities
There was long black hair over the bathroom floor. I have short white hair. There were cobwebs and a large black spider around the window. No teaspoons to stir sugar in tea or coffee
Stayed 1 night in Feb 2024

6/10 Okay

Lynda

Disliked: Property conditions & facilities
Bathroom not in good condition. Plumbing issues caused bad smell in bathroom and bedroom. Bedroom was clean and beds comfortable. Food was good and reasonably priced.
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management moved us to the cottage as the room given to us was not as booked or described. The cottage was great in all respects.
Stayed 7 nights in Jan 2024

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location very friendly staff will definitely be back
Stayed 2 nights in Feb 2024
Response from Bundanoon Hotel on 2024/2/14
We are glad you enjoyed your stay and would be happy to have you again!

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay and experience
A marvellous hotel that feels like a little piece of England. The restaurant needs to get a special mention. The steaks were excellent, and the waiting staff while young, all had an excellent attitude and worked hard.
Stayed 2 nights in Jan 2024
Response from Bundanoon Hotel on 2024/2/14
We are so glad you had a fantastic time and will pass your words along to the restaurant chef & staff, we greatly appreciate the feedback!

8/10 Good

Mayoula

Liked: Cleanliness, staff & service, property conditions & facilities
Great period hotel high ornate ceilings, options of outdoor dining, beautiful layout, beer gardens, great vibes for family and friends. Close to translation, convenient locations.
Stayed 1 night in Jan 2024
Response from Bundanoon Hotel on 2024/2/26
Thank you for providing your feedback, we hope to welcome you back to the hotel in the future.

10/10 Excellent

Ennio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Stayed 1 night in Jan 2024

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything it was advertised to be at an affordable price. The various shared facilities such as the restaurant and main bar have so much character, we will be coming back again to enjoy a stay at this convenient location.
Stayed 1 night in Jan 2024
Response from Bundanoon Hotel on 2024/2/26
Thank you for providing your feedback, we look forward to welcoming you back to the hotel in the future.

8/10 Good

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent - really helpful when there was a problem and went above and beyond to make our stay comfortable
Stayed 2 nights in Jan 2024
Response from Reservations team on 2024/1/12
It was an absolute pleasure to have you and we look forward to seeing you again!

8/10 Good

Jodie

Liked: Staff & service, room comfort
Lovely old hotel
This is an old hotel but the rooms are lovely. The location and setting are beautiful, with only a short stroll to the town. We booked a shared bathroom so were well aware that it was away from our room, but a little too far for us. The bathrooms although newly renovated, were not super clean. As we were travelling with cold food items we were able to use the communal kitchen, which was handy. Overall, we chose this hotel for its historic charm and we did enjoy.
Stayed 2 nights in Jan 2024
Response from Reservations team on 2024/1/11
Hi Jodie,We were glad to have you, if communicated to us about the bathroom we would've gladly fixed that for you. we are always happy to help with any guests requests.

6/10 Okay

Maria

Traveled with family
Stayed 7 nights in Dec 2023

2/10 Terrible

Snezana

Stayed 1 night in Jan 2024

8/10 Good

Viji

Liked: Cleanliness, staff & service, property conditions & facilities
All okay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Jianqiang

Traveled with family
Liked: Staff & service
Fair condition with new-reno bathroom, but near station, there was noisy when passing the trains
Stayed 1 night in Dec 2023

8/10 Good

Dick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay of 2 nights
Stayed 2 nights in Dec 2023
Response from Reservations team on 2023/12/27
We're very happy you enjoyed your stay, we look forward to having you again!

8/10 Good

Jacki

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A great stay in a great village, tennis, pool, bushwalks, good food.
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really surprised at how nice this hotel is. For a hotel that is so old and priced so cheap everything is in really good condition and very clean. The rooms are decent sized, the beer garden and pool are a vibe and there are modern conveniences like QR code ordering to tables and rooms. The only thing I’d recommend is a firmer mattress next time they’re replaced. I wish we had more time there and hope we have another reason to visit.
Stayed 1 night in Dec 2023
Response from Janelle (Bundanoon Hotel) on 2023/12/15
Hi Adam,Thank you for taking the time to provide feedback on our hotel. We are pleased you enjoyed your stay and would love to host you again in the future.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful great staff and everything you need. Would be better if the rooms had aircon, but they did have fans. But still would go back.
Stayed 1 night in Dec 2023
Response from Janelle (Bundanoon Hotel) on 2023/12/15
Hi Mark,Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay. We agree about the aircon, though fortunately the hot days are typically few and far between in Bundanoon! :-) We hope to welcome you back for another stay in the future!

2/10 Terrible

Sandeep

Traveled with partner
Disliked: Cleanliness, amenities
Not sufficient towel, no tv in room ,
Stayed 2 nights in Dec 2023
Response from Janelle (Bundanoon Hotel) on 2023/12/15
Hi Sandeep,We are sorry to hear the towels supplied were not sufficient for your requirements. Had we been notified during your stay this is something we surely could have rectified. As for TVs in the rooms, we have found most guests travel with their own devices these days so we have focused our resources on other areas of the hotel. We do also have three communal guest lounges with TVs for the enjoyment of our inhouse guests.Thank you for taking the time to provide your feedback.

10/10 Excellent

Bharath

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay. I would recommend this place to anyone who needs to stay in Bundanoon. I will be back for another stay
Stayed 1 night in Nov 2023
Response from Janelle (Bundanoon Hotel) on 2023/12/15
Hi Bharath,Thank you for providing your review, we are pleased you enjoyed your stay and look forward to welcoming you back in the future.

10/10 Excellent

BHARATH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend anyone that needs a place to stay. I will be back
Stayed 1 night in Nov 2023

8/10 Good

Angelo

Business traveler
Liked: Amenities
Excellent property…my room No3 the vanity had a water teak and as you ran the vanity tap I found water at my feet and it was not from my overfilling or splashing. Also a TV would be great.
Stayed 1 night in Nov 2023
Response from Janelle (Bundanoon Hotel) on 2023/12/15
Hi Angelo, Thank you for providing this valuable feedback, we have had our maintenance team rectify the pedestal basin leak. We have also noted your feedback regarding a TV, however as most guests travel with their own devices these days we have focused our resources on other areas of the hotel. We do have 3 guest lounges with TV's for the enjoyment of our guests.We hope to welcome you back in the future.

8/10 Good

Donna

Traveled with partner
The newly refurbished room with ensuite was very nice
Stayed 1 night in Nov 2023

4/10 Poor

Nicole

Disliked: Room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Kristal

Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, super-friendly locals. More pub than hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good food and friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and good restaurant.
We love a stop over where we don’t have to leave for a meal. Restaurant was great. Service was excellent. Comfortable bed. Clean facilities inside and around the grounds. Thank you.
Stayed 1 night in Oct 2023
Response from Reservations team on 2023/10/11
Dear CatherineThank you for taking the time to review your stay with us. We were delighted that you really enjoyed the time you had here and we do hope that we see you again soon!Kind regards

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Reservations team on 2023/10/11
Thank you for your review. We hope to host you again soon in the not too distant future.Kind regards

10/10 Excellent

Bernadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The age and history of the hotel as well as the lovely village of Bundanoon itself, are well worth visiting.
Stayed 1 night in Sep 2023
Response from Reservations team on 2023/10/11
Dear BernadineWe were so pleased that you enjoyed your visit, not only with us but Bundanoon in general. Thank you for taking the time to post a review and we do hope to see you again soon!Kind regards

10/10 Excellent

Sharron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this lovely hotel and it met all of our needs. It was very clean and the staff were very friendly. Only downside is the train station across the road, the trains could keep some people awake.
Stayed 1 night in Sep 2023
Response from Reservations team on 2023/10/11
Dear SharonThank you for your lovely review. We were so pleased to learn that you enjoyed your stay at the Hotel. Being located near the train line was always a positive thing in times gone by when most families did not possess a vehicle, but the noise can prove a little annoying at times.Kind regards

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Stayed 1 night in Jul 2023
Response from Reservations team on 2023/10/11
Dear AmandaThank you for your review. We trust you enjoyed your time with us and we hope to see you again at the Hotel sometime in the not too distant future.Kind regards

10/10 Excellent

Elvire

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money for a stop along the highway.
Stayed 1 night in Aug 2023
Response from Reservations team on 2023/9/13
Dear ElvireThank you for taking the time to review your stay with us. We were pleased that you enjoyed your visit and hope to see you again in the not too distant future.Kind regards

8/10 Good

Ning

Liked: Cleanliness, staff & service, property conditions & facilities
A hotel room without a table or a desk!
The room is quite big but almost empty except 1 queen bed, 2 bedsides, 2 table lamps, 1 electric kettle and 1 mirror. I stayed 3 nights to work on my laptop all the time and felt a sore back because there is just no a table or a desk in the room at all, even though there is plenty space for a small table or a desk.
Stayed 3 nights in Aug 2023
Response from Reservations team on 2023/9/13
Dear NingThank you for your review. We apologise that you had planned to work from your room and did not have access to a table. We encourage our guests to always approach reception and advise the Hotel of any sort of issue and we are most willing to accommodate any requests.Kind regards

8/10 Good

GREGORY, mount hutton

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 2 nights in Aug 2023
Response from Bundanoon Hotel on 2023/8/14
Thanks Gregory, we hope to welcome you back again soon!

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for a weekend getaway
Stayed 1 night in Aug 2023
Response from Bundanoon Hotel on 2023/8/14
Thanks Lionel! We hope to welcome you back to the hotel again soon!

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Bundanoon Hotel has old world charm and character. It has been beautifully renovated and feels comfortable and warm, while experiencing a taste of the history of the place. We enjoyed our meal in the hotel, and the location which is very close to the shops and the National Park. A great place to stay.
Stayed 1 night in Jul 2023
Response from Reservations team on 2023/7/19
Dear CathyWe were delighted to read your review and appreciate very much that you have taken the time to post it. We are so happy that you enjoyed your time with us and we hope that you visit us again soon.Kind regards

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant place to stay for a weekend getaway. The room we stayed in was big and had a beautifully renovated ensuite bathroom. It was nice and warm (maybe even too warm!). The doors are a little thin, so could hear everything that was happening in the corridor (but we are heavy sleepers, so wasn't disruptive during the night). The food in the hotel was absolutely incredible - some pub classics on the menu, but also some cracking unexpected dishes. Enjoyed a few hours sitting in front of the fire whilst we enjoyed a leisurely dinner and drinks. Would definitely recommend for a sneaky weekend getaway.
Stayed 1 night in Jul 2023
Response from Reservations team on 2023/7/11
Dear BrookeWe were absolutely delighted to read your review and thank you so much for taking the time to post it. We do hope that we are able to host you again on another visit soon.Kind regardsReservations Team

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved being over the road from the historic railway station and walking distance to the local shopping strip.
Stayed 1 night in Jun 2023
Response from Reservations team on 2023/7/5
Dear SueThank you so much for taking the time to review your stay with us. We were so happy to learn that you enjoyed not only your time here but in Bundanoon generally. We do hope we see you back here in the not too distant future.Kind regards

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and beautiful presented room
Stayed 1 night in Jun 2023
Response from Reservations team on 2023/7/4
Dear JulieThank you so much for taking the time to review our Hotel. We were delighted you enjoyed your stay with us and hope to see you again in the not too distant future.Kind regards

8/10 Good

George

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Communal bathrooms not appropriate in this day and age post-COVID. Other than that pretty happy and will stay there again.
Stayed 1 night in Jun 2023
Response from Reservations team on 2023/7/4
Dear GeorgeThank you for your review. We appreciate your comment regarding the communal bathrooms, if it is a concern we do have rooms with ensuite bathrooms.Kind regards

6/10 Okay

Brenden

Traveled with partner
A little bit noisy from the trains passing through in all hours of the night
Stayed 2 nights in Jun 2023
Response from Reservations team on 2023/7/4
Dear BrendenThank you for taking the time to review your stay with us. For future reference we do have rooms located away from the railway line and we would love to see you back here in the not too distant future.Kind regards

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
guest kitchen ok for simple food prep. Dining room options too fancy, pizza only available mid week
Stayed 4 nights in Jun 2023
Response from Reservations team on 2023/6/21
Dear DianneThank you for taking the time to review your stay at our Hotel and we really appreciate your feedback. We would love to see you here again in the not too distant future.Kind regards

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Reservations team on 2023/6/14
Dear MatthewThank you for taking the time to review our Hotel. We were so delighted that you enjoyed your stay with us and we hope to host you again soon in the not too distant future.Kind regards

8/10 Good

Merike

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy, newly renovated room and ensuite. Helpful staff. My room was above the bar which was noisy.
Stayed 2 nights in Jun 2023
Response from Reservations team on 2023/6/13
Thank you for taking the time to review our Hotel. We were pleased you enjoyed your stay with us. We have lovely rooms located away from the bar area which can be requested for future stays, which we hope will not be in the too distant future.Kind regards

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the history
Stayed 1 night in Jun 2023
Response from Reservations team on 2023/6/7
Dear ChristineThank you for your review. We are so pleased that you enjoyed the history behind our Hotel and our lovely little village.Kind regards