Bukit Kasai Tours

Generally couldn't be faulted. Wonderful, friendly and helpful staff. The lobby got a bit busy with tour groups at times, but this is only to expected given the hotels position in the market and value for money room rates.

This is a 5star hotel with all facilities. The gym is excellent and the pool is fantastic. Dining options offer a buffet breakfast, buffet lunch and buffet dinner with lots of variety. Seniors 60+ gets 50% off which is a real treat! There is a covered linked bridge from the hotel to one of the largest mall which is in the area. It’s very convenient with a 5-7 minutes walk. The mall has 40+ restaurants and also a food court. Food variety is aplenty! The hotel staff from the bell boy to front desk, housekeeping and restaurant staff, their services are excellent and exceptional. They are always smiling, polite, courteous and friendly and never fail to enquire if everything is good. The hotel also provides free transportation to a few other mall locations nearby. Parking is complimentary to guests as well. All in all, I’ll give this hotel an A++. I’ll definitely book this hotel again!