里維拉出租度假屋

「we enjoyed a lot.」

「Easy to locate, nice view from our room. There is a food mall on the ground floor with cafes and restaurants. Excellent place to stay for a few nights in Genting Highlands!」

「Pretty gd and will book again if i'm back in Genting :)」

「No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes」

「The communication with the host was pathetic and their were no clear direction regarding checkin. You basically go outside besides road side and get your key card. The room was okay but the Bedsheets had yellow stains and they looked dirty. Mattress would give you backache for sure. Avoid if possible.」

「WARNING: SMELLY, DIRTY AND DISGUSTING ROOMS! SCAMMERS! The listing does not tell you that your check-in desk is actually a car inside a parking lot on the third floor! I know it’s hard to believe, but that’s the truth! Very difficult to find as well. Also, after the so-called check in, you need to walk through the parking lot go to the seventh floor, then walk through an open area to a different building. Each of those steps, you have to wait very long for the very dirty elevators also...

「Room was cleaned and ambients was great. Only thing was price was slightly higher, limited food options at the mall. Could attract more guest if price was more adjusted for sure because no it was a residence with no room service. Enjoy the stay nevertheless」

「Parking ok」

「pengurusan comunication mesti diperkemasakan .」

「Everything good thank you」

「我每次去云顶都是订他们的酒店，我很满意他们的服务」

「Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...