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Sheraton Buenos Aires Hotel and Convention Center

Photo gallery for Sheraton Buenos Aires Hotel and Convention Center

Featured Image
Indoor pool, seasonal outdoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Sheraton Buenos Aires Hotel and Convention Center

Sheraton Buenos Aires Hotel and Convention Center

4 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
San Martin / 1225 1275, Buenos Aires, Capital Federal, 1104

Explore the area

  • Popular LocationPlaza San Martin4 min walk
  • Popular LocationFlorida Street6 min walk
  • Popular LocationTeatro Colon20 min walk
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.)27 min drive

Choose dates to view prices

About this area

Buenos Aires

Sheraton Buenos Aires Hotel and Convention Center is located in Retiro, a neighborhood in Buenos Aires, and is in the city center and near a metro station. Teatro Colon and Centro Cultural Kirchner are cultural highlights, and some of the area's notable landmarks include Obelisco and El Ateneo Grand Splendid. Looking to enjoy an event or a game while in town? See what's happening at Luna Park or La Rural. Guests love the hotel's location for the sightseeing.

What's nearby

  • Plaza San Martin - 4 min walk
  • Florida Street - 6 min walk
  • Museo de Armas - 8 min walk
  • Museo de Arte Hispanoamericano Isaac Fernandez Blanco - 11 min walk
  • Teatro Colon - 20 min walk

Getting around

  • Buenos Aires Retiro Station - 5 min walk
  • San Martin Station - 8 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 27 min drive

Restaurants

  • Buono Ristorante – Restaurant offering Italian cuisine. Serves breakfast, lunch, and dinner.
  • Pool Snack – Serves light fare.

About this property

Sheraton Buenos Aires Hotel and Convention Center

Romantic Buenos Aires hotel in Retiro, walk to Plaza San Martin
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 740 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and LCD TVs. Housekeeping is available on request.
Sheraton Buenos Aires Hotel and Convention Center offers 740 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 22 for adults and USD 9 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Spa tub
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space

Spa

  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires valid identification for all guests at check-in, regardless of age.

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 9 for children (approximately)
  • Fee for in-room wireless Internet: USD 120 per night (rates may vary)
  • Self parking fee: USD 10 per day
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to February
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Buenos Aires Hotel Sheraton
Buenos Aires Sheraton
Buenos Aires Sheraton Hotel
Hotel Buenos Aires Sheraton
Hotel Sheraton Buenos Aires
Sheraton Buenos Aires
Sheraton Buenos Aires Hotel
Sheraton Hotel Buenos Aires
Sheraton Buenos Aires Hotel and Convention Center Hotel
Sheraton Buenos Aires Hotel and Convention Center Buenos Aires

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 217 out of 538 reviews
5 - Excellent 40%
Rating 4 - Good. 181 out of 538 reviews
4 - Good 34%
Rating 3 - Okay. 70 out of 538 reviews
3 - Okay 13%
Rating 2 - Poor. 46 out of 538 reviews
2 - Poor 9%
Rating 1 - Terrible. 24 out of 538 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel. The service was great.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
GREAT HOTEL! in the center of BUENOS AIRES.
Stayed 1 night in Jan 2020

2/5 Poor

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room needed updating (carpets, furniture, bathroom). Wouldn't recommend this property.
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very bland and colorless - almost depressing. The room and carpet needed updating. They had fake news CNN but not FOX News. Very few English speaking channels. You turn the TV off at night and the next day when you turn it on, you have to wait at least 5 minutes for it to warm up before you could get a picture.The convenience store closed too early, so we never got inside, but looked like it didn't contain much. The room had a desk, but there was no light for it. So, at night, the desk became, basically, useless. The beds were comfortable and the view was very good. The hotel is nicely located. The hotel staff were very friendly and very helpful. The bar was very, very nice. Breakfast was good, but would have been better if we had known that we could have ordered an omelette. We found that out on the last day just after we had eaten breakfast.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020