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Rating 10 - Excellent. 539 out of 1003 reviews" "
10 - Excellent
539
Rating 8 - Good. 294 out of 1003 reviews" "
8 - Good
294
Rating 6 - Okay. 102 out of 1003 reviews" "
6 - Okay
102
Rating 4 - Poor. 42 out of 1003 reviews" "
4 - Poor
42
Rating 2 - Terrible. 26 out of 1003 reviews" "
2 - Terrible
26
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Bryant
Traveled with group, Traveled with partner
2024/4/28
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was way too expensive for what you get. Also the hallways smelled like smoke. Front desk service was great and easy.
Bryant
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/29
Dear Bryant,Thank you for your feedback. We are delighted to hear you experienced our warm, friendly service. However, we regret to hear you experienced an odor upon your arrival and did not find value in our accommodations. We would appreciate another opportunity to provide you with the accommodations you expected and deserve.
The customer services is not there. And no room service offered. Meaning that you have to bring your dirty towel downstairs to front desk. That is very unprofessional for a hotel. And no breakfast. I dont recommend this place. And this is and will be my last tume here.
Jimmy
Stayed 2 nights in Feb 2024
Response from General Manager on 2024/4/29
Dear Jimmy,Thank you for taking the time to share with us. We are genuinely concerned about your experience, particularly with our service. Your input is greatly valued and will guide our efforts to enhance the services we provide to our guests. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.
Check in was super quick. Room was clean. Bed was comfy. For being right beside a freeway, there was no noise at all. AC/heater unit was quieter than most motels. Included breakfast was good. Quality for price point was very high for what is really a 2 star hotel.
Property was just mins away from Solvang. Reasonably priced and dog friendly. Rooms were clean. Only thing we didn’t like was the fact anyone can access the rooms. (Door is unlocked). Would feel better if key card was required to access into property
We loved everything about this hotel. The room was updated and comfortable and the bed was one of the best we slept in. Very clean and inviting. The made to order waffles were a very nice touch for the all inclusive breakfast. We are looking forward to coming back when we will be in Solvang. Great find!
It’s simple but clean. Cookies were delicious! The AC is extremely loud. It’s a wall unit. The TV is analog so the picture is fuzzy like back in 1995. So if you just need a bed for one night, this place will suffice.
I was pretty comfortable for the one night I spent at this hotel. The property itself looks a bit run down and it abuts a highway, which made for some louder traffic. Staff was friendly and breakfast was good. The location suited my needs.
The property was nice but our toilet was broken and didn’t work. It ran all night and kept us up
Bianca
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/21
Dear Bianca,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed your stay overall, we are sorry to hear your sleep was disrupted due to the toilet not working properly. Please know that our team is always ready to provide assistance and address any issues that may arise. That said, we will be sure to review your concern with our maintenance staff. We hope to have another opportunity to welcome you back and impress you further.
Good breakfast and good service! The facility of the suite is designed well and suitable for senior and disables. Only thing not ideal is the leaking shower head and broken table lamp.
It was very clean and very quiet .we spent a very nice night there.
maria
Stayed 1 night in Jan 2024
6/10 Okay
ROBERT
2024/1/2
Liked: Cleanliness, staff & service, amenities
Walls and ceiling thin and noisy. The fence gate type of door latch at eye level was dangerous, needs a better type.
ROBERT
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/10
Dear Robert,Thank you for your feedback. We apologize for the noise disturbance and the issue you encountered with the door latch. We will look for ways to improve both these aspects of our guest experience. Your comments are important, and we hope you consider staying with us again for a better experience.