Hotel West Plaza Bucharest Review 🌟
Dates of Stay: September 15 – September 16 Booked via: Miaoew Tours
Honestly, I didn’t have very high hopes going into this stay—I was fully prepared for a chaotic, whirlwind trip. It was super busy, and because I checked in for free way ahead of the regular check-in time and had a bright-and-early check-out before 7:00 AM, my schedule was tight. To top it all off, I was rushing to make an important embassy appointment before 8:00 AM! But let me tell you, Hotel West Plaza completely flipped the script and turned out to be so much better than expected!
The staff and reception team were absolute lifesavers with my schedule and prompt to respond. When I was scrambling to get to my embassy appointment on time, they even helped advise me on where to catch a taxi so I wouldn't be late—now that is customer service!
Plus, when I had a little hiccup with the balcony door, they swooped in super fast and fixed it instantly. And as if that wasn't stellar enough, they came right back afterward to clean up again just to make sure everything was sparkling and cozy. ✨
The breakfast was also an absolute treat to wake up to. But the ultimate highlight? The staff going completely above and beyond: not only helping carry my bags, but even giving me a mini-tour of the surrounding area!