Upon arrival we couldn't get in the hotel as there is no manned reception. We should have received an email with an entry code 24 hours before arrival. The email never turned up.
However, a quick phone call to the provided number and this was sorted.
The room was clean and adequate for our needs. Unfortunately, there was no hot water but once again, a quick phone call and this was fixed within an hour.
Great location in the heart of Old Town but the trade off for this is the late night noise outside. So if you want quiet night then find a hotel that is away from the bars and clubs. But, I must add that the owners have done all they can to reduce the noise, just open your room window to hear the difference.
Directly across from the hotel are 3 craft beer pubs so if you like your beer with a little more flavor than generic lager these are the place to drink. Also just down the road is a sports bar with a Karaoke bar next door, and on either end of the street are fast food places.
The only hiccups were the lack of a lift inside. The hotel is split on 5 floors and you would not want to drag a heavy bag up to the highest floors.
Also the door entry system is glitchy, there were a few times when we were stuck in the hallway a few minutes because the room door lock didn't respond when entering the door code.
But these are minor points.
Overall, I would recommend hotel