I booked the privilege room online, but when I arrived, the room offered to me is quite different with the pictures showed in the website. I doubt they gave me a basic room instead but when I asked them in the reception, no one sloved my question. One guy only ask me whether I need to call the manager, but when I said yes, no one contact me then
Jianing
於 2020 年 3 月住了 2 晚
8/10 不錯哦
真實旅客
情侶出遊
2019 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Metro is at hotel door, good location, very big washroom, but hairdryer is very weak
There was construction outside the hotel, so it was a bit noisy in the morning.
However, the hotel is very classic and grand, and near to the tourist spots.
真實旅客
於 2017 年 6 月住了 2 晚
6/10 一般般
真實旅客
2017 年 4 月 4 日
喜歡:員工素質
不喜歡:整潔度
a disappointing five star
not clean
真實旅客
10/10 有夠讚
daniele
2020 年 6 月 22 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Bel hôtel
Bel hôtel historique au centre de Bruxelles hall d’entrée superbes bon petit déjeuner beaucoup d’attente pour check in et intrusion dé mendiants dans l’hôtel et difficile de le signaler par téléphone à la réception car pas de réponses, chambre grande et spacieuse
daniele
於 2019 年 12 月住了 3 晚
8/10 不錯哦
Beatrice
商務旅客
2020 年 4 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Buon hotel!
Ottima esperienza. Hotel comodo e ottimo rapporto qualità prezzo
Beatrice
於 2020 年 2 月住了 4 晚
8/10 不錯哦
Beatrice
商務旅客
2020 年 4 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ottimo!
Mi sono recata a Bruxelles per lavoro. Ottimo rapporto qualità prezzo e location molto comoda e centrale
Beatrice
於 2020 年 2 月住了 4 晚
8/10 不錯哦
Valera Maria del Mar
團體旅遊
2020 年 3 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Valera Maria del Mar
於 2020 年 2 月住了 1 晚
8/10 不錯哦
Ian,Flitwick
情侶出遊
2020 年 2 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Classically stylish and affordable, in a great location.
Ian
於 2020 年 2 月住了 3 晚
10/10 有夠讚
真實旅客
2020 年 2 月 23 日
真實旅客
於 2020 年 2 月住了 1 晚
4/10 不太好
Katie
2020 年 2 月 19 日
喜歡:整潔度和員工素質
不喜歡:客房舒適度
The hotel of 2 half’s
A hotel of 2 half’s. Initially we were put in the left side of the hotel in a large room which was very dated and needed redecorating. The noise above kept us awake all night, very loud voices and banging, the room was also extremely hot. We asked to move and the reception staff put us in the right side of the hotel. A different world, lovely decoration, quality room with working heat controls. Hospitable staff but you would have to be careful which side of the hotel you were put on.
Katie
於 2020 年 2 月住了 2 晚
8/10 不錯哦
Kate
2020 年 2 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kate
於 2020 年 2 月住了 3 晚
8/10 不錯哦
alex
家庭旅遊
2020 年 2 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great staff - lovely hotel highly recommended
alex
於 2020 年 2 月住了 2 晚
6/10 一般般
Alice
2020 年 2 月 9 日
Terrible breakfast
Overall the hotel is ok. The location of the hotel is excellent, entrance to metro is right in front of the hotel. Also very close to city centre. The reception and entrance hall are grand and beautiful, that’s where the superlative end. The room is in desperate need for update, the walls and carpets feel dirty. For 5* hotel the room lacks tea / coffee making facilities and other amenities expected. The staff is nice and polite enough, but nothing extra and the worst of it is probably food. The room service quality is underwhelming, while the breakfast is just a rip off. Fake eggs, fake fruit juices and terrible coffee, no fresh vegetables and lack of fruit beside apples and tinned fruit salad. Not worth paying extra, not worth 5* hotel. So overall the value for money is not there.