Location is great, the room is decent. However, the lack of any form of air conditioning
Victor
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Umang
2025 年 5 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Location is key, its right in the center of the town.
Umang
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Felipe
家庭旅遊
2025 年 3 月 20 日
不喜歡:員工素質、設施服務和住宿環境和硬體
There’s nobody at the front desk, everything is via email in the response within 24 hours. I travel with my wife, 4 and seven year old. There was no hot water, and we tried reaching the hotel, there was no answer.
Very inconvenient not having staff on site specially when you run into problems like this.
Felipe
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Zoe
家庭旅遊
2025 年 3 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Zoe
於 2025 年 2 月住了 3 晚
10/10 有夠讚
真實旅客
2025 年 2 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Boa opção
Bem localizado
真實旅客
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Luis
情侶出遊
2025 年 2 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Luis
於 2025 年 2 月住了 1 晚
4/10 不太好
Pamela
2025 年 1 月 15 日
喜歡:整潔度
不喜歡:員工素質
Pamela
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Antonio
2025 年 1 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me encantó
Antonio
於 2025 年 1 月住了 2 晚
4/10 不太好
Rhonda
親子旅遊
2025 年 1 月 8 日
The space was cute and in an amazing location but the first night the shower flooded our room. There isn’t an onsite manager so we reached out multiple times via the app for assistance but never got a reply or help in addressing the issue. Additionally, the contact number provided did not work.
I see from the reviews others have complained about this shower problem previously. I was able to get some additional towels from the cleaning lady so we created a little barricade to keep the water contained to the bathroom. We stayed two days and never heard from the facility manager.
Rhonda
於 2025 年 1 月住了 2 晚
6/10 一般般
Russell
2025 年 1 月 6 日
Russell
於 2024 年 12 月住了 1 晚
6/10 一般般
Katie
2024 年 12 月 28 日
喜歡:整潔度
Cute but lacking
We never received communication from the C.S. regarding checkin & there’s no staff on site to assist so we had to spend extra $ to call staff. Location was excellent. Space is cute. Chocolates on bed were a nice touch as was the towel warmer. Bed was unfortunately extremely uncomfortable. Refrigerator made a ton of noise. Both made sleep difficult. It was also impossible to shower without soaking the floor. One minor disappointment, I wish there was a box of tissue in the room, especially in the winter. Overall, though, we still enjoyed our stay.
Katie
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Georgina
情侶出遊
2024 年 12 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is very well located, rooms look new and are very well equiped and comfortable.. the chocolate theme is adorable and the staff is very friendly and accommodating.. if we go back to Brugge we will definitely love to stay here again.
Georgina
於 2024 年 12 月住了 2 晚
2/10 很糟糕
Dan
情侶出遊
2024 年 12 月 2 日
不喜歡:設施服務和住宿環境和硬體
This turned into a cluster for me. I spent a lot of money booking a room here plus more for a train ride to get to Bruges (from Antwerp for me and my girlfriend). When I got here I was told my room was no longer available and, instead of a cute little chocolate room, they were going to put me in a first floor airbnb close by with mismatched furniture, a shower that backed up and 10,000 people passing the windows every day.
I actually blame Expedia - they refused to do anything or credit me in any way and the chocolate suites won’t refund any of my money because I technically had a bed for the night. Guess I won’t be using either in the future.