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Very friendly and helpfull staff

My family loved this ancient chateau (medieval, with 17th and 18th century additions). The location was perfect, next to a little village with medieval church, artisanal bakery, and general grocery store for picnic supplies. Our room was huge, with a view over the moat, modernized bathroom, and even a small maid's room tucked up a tiny staircase. The breakfast in the main chateau was great, with local cheeses, jams, etc, and the dinner in the Orangerie was an experience worthy of a Michelin star...

Clean rooms

Where do I start.. this was an amazing stay. We didn’t want to leave. This was our first time in France and wanted to have a unique experience. Valerie does anything and everything to make you feel at home and comfortable. I can’t say enough.. so worth it

Lovely service at breakfast

Fantastic place in Sezanne. Wonderful host - thank you for waiting for us to arrive in the evening. Would definitely stay again!

Beautiful and well-located hotel. The rooms have been nicely renovated and the breakfast is excellent.

This is our second time and it is our favorite place in Epernay. The GM Kinsley always make our stay pleasant. Excellent place!!!!

It was a quick stay for us. I booked the hotel last minute and got there at around 8:30-9. Check in was a bit weird as there wasn’t anyone at the main entrance/desk/lobby so I called hotels.com to get me in touch with someone from the property. A young girl came out to give us the key. Unfortunately because of the language barrier I couldn’t understand much. She gave me keys and told me where breakfast would be served. We didn’t stay for breakfast as we left early the next morning. We parked...

Nice hotel with very friendly staff

Great overall

The staff was wonderful

Wonderful room, Staff was super nice. Breakfast was delicious, Parking was super easy. It was a lovely stay.

It was a really nice stay - comfortable, welcoming, quiet and clean. There was an issue with a window closure in my room, the receptionist gave us a different room/an upgrade that had a coffee machine and a bottle of water. Thank you for your welcome! The hotel is very well taken care of, there's a small groccery store that sells local products and bread right next to the hotel and a secured parking.

Everything about La Villa Eugene was outstanding! The wonderful room and bathroom were very spacious and beautifully furnished. These attributes were exceeded by the warm and friendly staff who gave us exceptional service from arrival to departure. The location of the property is ideal, within walking distance of many of the champagne houses, including Moet and Chandon. Breakfast also was outstanding with a great selection including delicious croissant. The staff greeted us with fresh squeezed...

Staff was very welcoming and wonderful an and helpful, the room was clean and the location was excellent.

Very attentive, friendly service. Good location. Comfortable.