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布魯薩爾-拉法葉區希爾頓歡朋飯店的評分

2.5 out of 5
布魯薩爾-拉法葉區希爾頓歡朋飯店
2280 East Main Street, Broussard, LA

評論

9.0

太棒了

10 分，有夠讚；377 則評論中有 243 則" "
8 分，不錯哦；377 則評論中有 90 則" "
6 分，一般般；377 則評論中有 20 則" "
4 分，不太好；377 則評論中有 9 則" "
2 分，很糟糕；377 則評論中有 15 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Joy

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect except for the shower, the shower head was running very slow and weak.
於 2024 年 3 月住了 2 晚
Nicholas L. Lewis 於 2024年4月4日回覆
Thanks for staying with us at the Hampton Inn Broussard. Your kind words has definitely placed a smile on our faces this morning. We hope that you choose to stay with us during your next visit.

6/10 一般般

Hien

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staffs are friendly and the parking safe at night
於 2024 年 3 月住了 2 晚
Nicholas L. Lewis 於 2024年4月4日回覆
Thanks for your recent stay at the Hampton Inn Broussard. Words cannot express how much we appreciative of your kind words. We always strive to provide our guests with a happy stay!

10/10 有夠讚

Ranndolph

家庭旅遊
喜歡：整潔度和設施服務
Prompt, respectfully, very welcoming.
於 2024 年 3 月住了 1 晚
Nicholas L. Lewis 於 2024年3月20日回覆
Thanks so much for such kind words. This truly means so much to me and my team. We hope you choose to stay with us on your next visit to our city.

8/10 不錯哦

Allissa

家庭旅遊
喜歡：住宿環境和硬體
Aside from the room booking issue and attitude of the overnight staff, the stay was pleasant.
於 2024 年 2 月住了 2 晚
Nicholas L. Lewis 於 2024年2月19日回覆
Good Morning Ms. Allissa ,First and foremost I hope that this communication finds you in great health and exquisite spirits. The sole purpose of this communication is to express our deepest gratitude for your recent stay and review of our property. We kindly appreciate you and look forward to making your next stay a Hampton Happy one!Respectfully,Nicholas L. LewisGeneral ManagerHampton Inn Broussard-Lafayette Area

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Nicholas L. Lewis 於 2024年2月19日回覆
Good Morning Ms. Julie,First and foremost I hope that this communication finds you in great health and exquisite spirits. The sole purpose of this communication is to express our deepest gratitude for your recent stay and review of our property. We kindly appreciate you and look forward to making your next stay a Hampton Happy one!Respectfully,Nicholas L. LewisGeneral ManagerHampton Inn Broussard-Lafayette Area

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I had a wonderful stay, and the hotel was beautifully kept. Only issue I had was that the WiFi was not working and I never had access to it during my stay. Otherwise everything was perfect. I highly recommend this stop. The staff were super helpful and friendly. I was greeted every time I walked in the lobby.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Dale

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚

6/10 一般般

Diana

Nicholas L. Lewis 於 2024年2月19日回覆
Good Morning Ms. Diana,First and foremost, I hope that this communication finds you in great health and exquisite spirits. The sole purpose of this communication is to express our deepest gratitude for your recent stay and review of our property. We kindly appreciate you and look forward to making your next stay a Hampton Happy one!Respectfully,Nicholas L. LewisGeneral ManagerHampton Inn Broussard-Lafayette Area

8/10 不錯哦

Diana

Nicholas L. Lewis 於 2024年2月19日回覆
Good Morning Ms. Diana,First and foremost I hope that this communication finds you in great health and exquisite spirits. The sole purpose of this communication is to express our deepest gratitude for your recent stay and review of our property. We kindly appreciate you and look forward to making your next stay a Hampton Happy one!Respectfully,Nicholas L. LewisGeneral ManagerHampton Inn Broussard-Lafayette Area

10/10 有夠讚

Jake

於 2023 年 11 月住了 1 晚

4/10 不太好

Terri

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
We arrived in Thanksgiving Day. There were NO restaurants or grocery stores open in Lafayette or Broussard. The hotel could have offered at least a few decent food options, e.g. sandwiches, fruit. It is very difficult to access the hotel due to reportedly long-term road construction. We had several broken items in our room: toilet with low water level allowing sewer gas to escape & inadequate flushing, battery failure on the door locking device such that our room key & the master key didn’t work, electrical outlet in bathroom seemed to have a short in it. Staff were not particularly friendly. As a Hilton Honors member, I was rather disappointed with our 4 night stay.
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Jessica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable beds and very quiet
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Rachelle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Rene

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ninette

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay!
This hotel is very clean. The people at the check in desk were friendly and efficient. The bed was comfortable and the temperature was easily adjusted for our comfort. The breakfast was good with several choices. We spoke with one of the workers at breakfast and she was very friendly. We would definitely use this hotel again.
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Jake

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Melissa

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This hotel is in great proximity to restaurants, gas stations and grocery stores. The staff was welcoming and friendly. The hotel and room were extremely clean .
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Davis Nicholas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

4/10 不太好

Connie

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Mildew and soft floors - Old Hotel
The room smelled of mildew so bad we couldnt handle it. The floor was so soft my daughter almost fell threw (our room was on the 3rd floor). The hall noise was so loud that it sounded like the people were talking in our room.
於 2023 年 9 月住了 1 晚

6/10 一般般

Melissa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Phenomenal hotel. My only negative is the bathroom doors. If you want any privacy, stay somewhere else. Barn door with huge gap (in both rooms we stayed in). Absolutely cannot poop without a potential audience. If that doesn’t bother you, it’s a great place.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Steven

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Road construction in the area caused us to go around in circles a few times. Hopefully it'll be done soon. Ready access to the Albertsons' shopping center and activities in the area, though. Wish there was a bar!
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Richard

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Everything was excellent except for the a/c worked great both nights except during the wee hours if the morning. For some reason it would blow but not cool. Also breakfast was great except coffee is not hot enough!! As usual at nearly all hotels take your own pillow!!
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Matt

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was clean and safe and close to the interstate. No issues
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Christopher

喜歡：整潔度和員工素質
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Robert

喜歡：整潔度、設施服務和住宿環境和硬體
Location
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Sandy

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
NOLA GIRL IN BROUSSARD
Everything was perfect. I was very comfortable and felt very safe during my stay. The front desk clerk took the time to explain to me how to get to my destination through the parking lots with all the construction going on. It was my first trip to Broussard.
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Gregory

於 2023 年 8 月住了 1 晚

2/10 很糟糕

Yesenia，Kyle

商務旅客, 親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
I booked a month in advanced and the day of my arrival I get a call that their is a water pressure issue on the 4th floor and the issue is being fixed and should be done the next day by 9am. They sent us to the best western for the night we were exhausted so fine we go. In the morning the front desk told me your rates will be adjusted because best western was cheaper than Hampton. I call Hampton and they said well your room won’t be ready until after 11 (clearly someone lied) I get there the manager is super disrespectful and telling me to not give her an attitude because she won’t give me a room at all!! Then tells me to cancel my stay through Expedia so she can give me a different hotel I didn’t do this and decided to wait for a room the next day I requested my room to be serviced and they told me it couldn’t be serviced unless I requested it the day prior (the manager told me it could get serviced whenever I wanted) and I did request it in advanced but they couldn’t find the “note”. The power went out the 3rd day for a couple of hours and according to the staff it happens quite often. our last night the front desk was recording our group in the lobby children included. This hotel was a nightmare I will never book here ever again because of their mistake I didn’t have a full day of hotel and had to keep my luggage in the car and they said my stay didn’t start until 3 pm the day after my booking date on Expedia they are rude disrespectful they refused to reimburse me

2/10 很糟糕

Gloria

喜歡：整潔度
不喜歡：員工素質
於 2023 年 7 月住了 5 晚

8/10 不錯哦

TImothy

喜歡：整潔度、員工素質和住宿環境和硬體
Only issue is that Hilton wouldn’t give me my points because I booked thru Expedia
於 2023 年 7 月住了 1 晚

2/10 很糟糕

Wendy O

團體旅遊, 家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
First off i checked in on a Friday at 3pm and my room wasnt ready. You can say you have a 3pm check in and not have any rooms available. Then when my room is finally available, i get locked out of it. First 3 times the changed my key then finally i requested to be moved to another room because obviously the door is broken. A worker comes to look at the door. He changed all 4 batteries and said it would bow work. We finally get into our room to settle for the night to find bugs in my bed! I go back downstairs to have housekeeping come to change everything to my surprise no ine but this 1 guy was working. The hotel was booked solid no other rooms were available. So i had to change the nasty bed myself and he only gave me sheets to sleep on. Didnt even have the ability to give me a new comforter. The next morning we wake up go down for breakfast.after that we head right back up stairs to find out that we are locked out again. 4 hours later maintenance shows up to let me in my room. I was locked out of my room 5/6 hours in a 24 hour period. Next day...i wake up and find the refrigerator is not working. I lost around $60 worth of food. Another day of sitting around waiting for maintenance to come and fix the problem. Also as I'm sitting around waiting. I cant even watch TV because the TVs were out in the entire hotel for over 2 days! This has been the worst hotel stay i have ever had!
於 2023 年 7 月住了 5 晚

10/10 有夠讚

Barbara

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
Hotel staff was very helpful and friendly. Breakfast had a nice variety of food. Room was spacious and clean
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Adrian

喜歡：整潔度、員工素質和住宿環境和硬體
It’s great
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Kristie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very clean and quiet. Very close to ball fields for tournaments. Overall nice place to stay.
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Julie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I liked that it was so easy to reach Youngsville LA
於 2023 年 7 月住了 2 晚

2/10 很糟糕

DUSTIN

於 2023 年 6 月住了 3 晚

4/10 不太好

David

親子旅遊
不喜歡：整潔度和員工素質
Our room floor was sticky. On Day 2 we returned from a funeral to fund that hotel staff had removed the air conditioner to clean it, leaving the room hot with a opening to the outside. We could not rest after the funeral and were forced to leave the room. Hotel staff acted like it was no big deal. 35 years of travel and have never had the hotel remove the ac unit. Seams like something that could have been done when the room was vacant. I am looking for a refund
於 2023 年 5 月住了 3 晚

2/10 很糟糕

Pierre

於 2023 年 5 月住了 1 晚

10/10 有夠讚

Alexis

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Amy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was close to where I needed. The staff was busy but accommodating and everything seemed clean. Breakfast was pretty good
於 2023 年 4 月住了 2 晚

6/10 一般般

Nettie

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Staff ignored the do not disturb sign left outside my door and entered my room.
於 2023 年 3 月住了 2 晚

6/10 一般般

Tracy

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
I travel for work, a lot, staying in hotels sometimes 3-4 times a week, literally around the US. We often or mostly check in after midnight. Rooms are always booked through expedia earlier in the night. This front desk woman was the rudest and least accommodating that I have ever met. I felt like I was completely ruining her night by simply showing up. Then when we left in the morning (prior to 8am, her and the other manager were opening and loudly arguing by the front desk) just gross but not surprising with her attitude. Our load got delayed and we ended up needing another night in the area…we went and stayed elsewhere.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Danielle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Will return
Awesome beds rooms and bathroom is the most important thing to me and it was beautiful i will definitely be back
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Ernie

喜歡：員工素質
於 2023 年 2 月住了 2 晚

10/10 有夠讚

john

於 2023 年 2 月住了 2 晚

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 1 月住了 1 晚

10/10 有夠讚

lisa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

8/10 不錯哦

Norma

喜歡：整潔度、員工素質和客房舒適度
Great staff, clean, but bathroom fixtures were old and worn
於 2023 年 1 月住了 1 晚