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The property is very run down and in desperate need of updating. The lack of an elevator was challenging for the elderly members of our group. The parking lot is in very bad shape which made walking and driving a challenge.
Hello Barry Thank you for staying with us , we appreciate it.I spoke to the front desk about this and I was told you came before the check-in time and the room was ready, and then it ended up with you using inappropriate language with the desk agent. We apologies that your room was not ready early but that is no way handle it .Thank you !
4/10 Poor
Joseph A
2024/2/18
Disliked: Property conditions & facilities
Joseph A
Stayed 1 night in Feb 2024
Response from General Manager on 2024/2/21
Hi JosephThank you for your feedback , we appreciate it !
This a good, basic motel that is clean and in good repair. It is sandwiched between a McDonalds and Pizza Hut with a Sheets within easy walking distance.
Andrew
Stayed 2 nights in Feb 2024
Response from General Manager on 2024/2/13
Hi Andrew Thank you for staying with us ,we appreciate it.Hope to see you again soon!
Hello Louise Thank you for staying with us , we appreciate it.Hope to see you again soon!
8/10 Good
Bonnie
2024/2/2
Liked: Cleanliness, staff & service
Disliked: Amenities
Property in disrepair
Bonnie
Stayed 1 night in Feb 2024
Response from General Manager on 2024/2/3
Hello Bonnie I am very sorry for the inconvenience during your stay.Please rest assured we are working hard to make sure your next stay is better.Thank you!
2/10 Terrible
STEVE
Traveled with family
2024/2/1
Disliked: Cleanliness
Booked thru Expedia for 2 nights and received booking number from Expedia upon arrival hotel had no reservation. No apologies.
STEVE
Stayed 1 night in Jan 2024
Response from General Manager on 2024/2/3
I am very sorry for the inconvenience during your stay.Please rest assured we are working hard to make sure this does not happen again.Thank you
This place is if you realy need a place for the night. Run down dirty breakfast is coffee two glass jugs of ??? and a muffin if you get to them before 8:55 . ( sign says 9:00 but was put away at my check out 8:55) If I had to do again, I would sleep in my car at the truck stop.
Good 2
Stayed 1 night in Dec 2023
Response from General Manager on 2024/2/3
HelloI am very sorry for the inconvenience during your stay.Please rest assured we are working hard to make sure your next stay is better.Thank you
Hi JamesThank you very much for staying with us , we appreciate it.Hope to see you again soon!
4/10 Poor
Andrew
2023/12/6
Liked: Staff & service
There was no smoking in my room that was listed as smoking on the website. Also not handicap accessible and my room was on the 3rd floor all the way to the back (321) no complementary breakfast. Website is very misleading!
Andrew
Stayed 3 nights in Nov 2023
Response from General Manager on 2024/2/3
Hello AndrewI am very sorry for the inconvenience during your stay.Please rest assured we are working hard to make sure your next stay is better.Thank you
My only complaint was the deadbolt would not lock in room 118 and there was no security chain. The deadbolt was not properly aligned with the metal plate in the door frame, so it would not lock. Security issue as this room was near a rear entrance to the building.
Kathleen
Stayed 1 night in Nov 2023
6/10 Okay
Mike
2023/11/29
Mike
Stayed 5 nights in Nov 2023
Response from General Manager on 2023/12/15
Hi MikeThank you for staying with us , we appreciate it.Hope to see you again soon!
I didn't appreciate a 100 dollar deposit. 7 to 10 till put back in my account. Bed sucked very hard. Chair in room was probably St.Vincent left over. Frigidaire was warm. Grrrrrr
Charles
Stayed 1 night in Oct 2023
Response from General Manager on 2023/12/15
Hi Charles I am very sorry you did not for the issues during your stay, rest assured we are working hard to make sure this does not happen again.
Convenient to the truck stop where we stop and a few restaurants nearby
Carrie
Stayed 1 night in Oct 2023
4/10 Poor
Thaddeus
Traveled with family and small children, Traveled with family
2023/10/24
Disliked: Cleanliness
The room was clean but the “comforter” was stained. Not sure it was even clean. The hallway smelled so strong of marijuana it was seeping into our room. Not a kid friendly place since they also have smoking rooms. There is no breakfast, which is the only reason why I booked it in the first place. Apparently they switched ownership recently and took away breakfast but haven’t updated their website.
Thaddeus
Stayed 1 night in Oct 2023
Response from General Manager on 2023/12/15
Hi ThaddeusThank you for staying with us , we appreciate it.I am very sorry for the inconvenience , rest assured we are working hard to make sure this does not happen again.
Hi PaulThank you for staying with us ,we appreciate it.Hope to see you again soon!
6/10 Okay
Tammy
2023/10/16
Old
Tammy
Stayed 1 night in Oct 2023
Response from General Manager on 2023/12/15
Hi TammyThank you for staying with us , we appreciate it.We are working hard to make sure future stays are much better .Thank you !
4/10 Poor
Gretchen
Traveled with family
2023/10/14
Liked: Cleanliness, staff & service
Not a first choice
Prices have gone up but amenities have decreased. Some cosmetic repairs but still outdated decorating, No extra outlets for charging cords or laptops, NO breakfast at all anymore, and now a cc hold is required. We'll be passing on this one from now on.
Just filthy. The chair in the room looked like it had years of ground in dirt. The smell was horrific! Had to turn off air and leave window open the whole stay. The bedspread even appeared filthy...very dirty room, appearance over all.
The check in and staff at desk was great.