"The first disappointment was after reading that parking is free and included for hotel guests. As someone who is not familiar with the area, I was not aware that I needed to check the hockey game schedule. Upon arrival, I was greated with a sign stating "parking garage is full." This is a regular enough occurrence that the hotel staff hands you a printed card with alternative parking options. I spend the next hour downloading apps and trying to pay for parking only to end up using the surface lot kiosk that onfirms my parking validation runs out at 6 am with no option to extend. It was after 10 pm. Sweet. Having already stashed my bag in the room I made the hike back to the hotel and was greeted with my second and arguably greater disappointment. Because at this point I needed to use the restroom. Well, surprise! That "communal" facility in the description is very communal, as in, only 1 toilet per floor. Thank goodness there is a separate bath tub though. That's useful when you're doing the pee pee dance in the middle of the hallway at 1030 pm and at this point just want to lay down because you know that you have to be up super early to avoid any parking penalties. Thus begins the hunt for an open toilet on another floor. Double sweet. Speaking of double or "twin", that was the description of the bed in the room I booked. Final disappointment, it was not. It's a single. Comically enough the staff asked me to list my companions on arrival. Like I was going to share the bed. "