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Reviews of Village Hotel Bristol

4 out of 5
Village Hotel Bristol
Bullfinch Close, Filton, Bristol, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 366 out of 853 reviews" "
Rating 8 - Good. 244 out of 853 reviews" "
Rating 6 - Okay. 119 out of 853 reviews" "
Rating 4 - Poor. 83 out of 853 reviews" "
Rating 2 - Terrible. 41 out of 853 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Binish

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very 2024. Pros: The room was accommodating and The receptionist who checked us in was very helpful. The leisure was impressive. The gave us towels and wrist bands for lockers they had a dryer machine for clothes They had a a dyson hair dryer and straighter avaliable. The floors were dried straight away by staff. They had a Adult hour which gave us more room to swim. Our toilet was dirty when we came to the room. The Breakfast was not organised for the amount of people visiting that bank holiday Monday. We felt there was discrimination due to our appearances as we felt ignored on several occasions by the staff in the restaurant but everyone else including our partners were managing to get services which made us feel very uncomfortable. They were busy which coming from a background of working in hospitality I understand but looking past someone and being busy is 2 different things. The breakfast was very poorly organised and not enough for everyone. They needed more staff maybe as staff weren't able to manage the crowd.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very enjoyable the staff where very helpful 🙂 all riunb a good experience 👍
Stayed 2 nights in May 2024

8/10 Good

Shona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel & staff the only let down was the breakfast it was kaos & everything kept running out, long waits & coffee machine kept breaking down.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My autistic daughter was with me on my visit and the restaurant staff went above and beyond to cater for her needs when dining.
Stayed 2 nights in May 2024

10/10 Excellent

Jemma

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights stay here for a friends birthday. Kind and helpful staff and great facilities to use.
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks again for a lovely stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location great facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Geoffrey, Bournemouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , nice and clean good spa area
Stayed 1 night in Apr 2024

10/10 Excellent

Shane, Cambridge

Stayed 1 night in Apr 2024

6/10 Okay

Denise

Traveled with partner
Liked: Staff & service
When having a shower water running into bathroom floor which is a slip hazard. Had to put towels on floor to soak up all the water on the floor.. bed to hard for me.
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff lovely
Stayed 1 night in Apr 2024

10/10 Excellent

Nifemi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely customer service!
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very kind and helpful reception staff
Stayed 1 night in Apr 2024

6/10 Okay

Stephen

Traveled with partner
Property is very modern. Revolves around being a gym and sports bar. Tends to be noisy. Rooms are small but adequate. Basically clean but could do with more thorough clean as places quite messy. Disappointed as we stayed two nights and our room wasn’t cleaned or serviced. We returned late evening and had to ask for towels which were delivered but no housekeeping available. Not a cheap hotel therefore service disappointing. Check in staff very helpful and friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are visiting our daughter in hospital virtually every weekend and the reception staff have been really kind and helpful, cannot thank them enough.
Stayed 1 night in Mar 2024

6/10 Okay

Victoria

Stayed 1 night in Mar 2024

4/10 Poor

Keith

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Not clean. One towel for two people.
Stayed 1 night in Mar 2024

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy. We are on the second foot and the noise from the Gym below is loud.
Stayed 1 night in Mar 2024

10/10 Excellent

Karina

Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to have an indoor pool and sauna when in a short break in uk. Starbucks on site however nit the quickest service. Restaurant in hotel good staff very friendly and helpful. Good selection of drinks however limited selection of food burgers etc. Unfortunately location not best my fault for not doing research. You can hear the traffic and nothing in walking distance to do. The receptionist was very helpful and organised late checkout for me. All team members at hotel very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Lucie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amelia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Hyunmin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Matthew

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Robert

Noisy
Was kept awake most of the night by a hissing noise coming from the air con unit and watery noises , very annoying indeed and dirty shower , red bacteria in all corners of the shower floor , towels didn’t smell clean they smelt stale , I won’t be coming back here again
Stayed 1 night in Jan 2024

10/10 Excellent

Ranvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Stuart

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t be staying again
Small depressing rooms, in need of a deep clean. There was a buzzing noise coming from around the air conditioning unit which went through the night, even though not in use which was just as well as it appeared to have last been cleaned years ago.
Stayed 1 night in Jan 2024

6/10 Okay

Caroline

Stayed 1 night in Jan 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, would visit again.
Good trip, sauna and gym were decent. Good food. Not a lot of choice for breakfast but the coffee was an absolute buster! Would definitely stay again. Only thing is the rooms are small, no good for family really. They are one person rooms, two at a push. But saying that, there were lots of couples.
Stayed 1 night in Dec 2023

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent service. Thank you 😊
Stayed 1 night in Dec 2023

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
It was good with lots of updated self technology and equipments that modernised the Hotel
Stayed 1 night in Dec 2023

8/10 Good

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly odd hotel where you have to check in yourself and the bathroom is just behind a glass screen! But staff were friendly and helpful, excellent multi-channel TV and free WiFi, tea making facilities and great toiletries. They did forget to check/refill the soap/shower gel bottles and the tea/sugar but were quick to respond when asked. Parking confusing - machine inside door implies you have to put your reg in but then told we didn't as it was free anyway? We didn't eat but the restaurant/bar were very busy with Christmas parties both nights! But we didn't hear anything in our room and the bed was very comfortable - would return at a decent rate.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The divide between the bedroom and the bathroom was a sheet of glass!
Stayed 1 night in Nov 2023

10/10 Excellent

brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a great energy about this place. So many amenities for gym, spa, pub/grill, even a Starbucks to begin the day. It seems like the locals like it, which is a great recommendation for international travelers! Was a great beginning to our UK visit.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rashidat

Stayed 2 nights in Nov 2023

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service
Very average
Dont stay on second floor unlessbyou want to hear the fun being had in the gym below!
Stayed 3 nights in Nov 2023

10/10 Excellent

Nadine Margarete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super city break
Excellent location for the city. Super facilities and a clean, well appointed room.
Stayed 1 night in Oct 2023

8/10 Good

Neil

Stayed 1 night in Oct 2023

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Stayed 1 night in Oct 2023

4/10 Poor

Paul

Business traveler
Disliked: Room comfort
So average
Bed was awful. Pillows were awful. I hate that someone stands and watches you check in, just have a check in desk. Breakfast was bang average.
Stayed 1 night in Oct 2023

10/10 Excellent

jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

massimo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
business trip
Stayed 2 nights in Oct 2023

10/10 Excellent

Anneke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean. Everything was modern and upto date. During our stay the aircon unit started to leak during the night which was slightly annoying but reported to reception on leaving.
Stayed 2 nights in Oct 2023

6/10 Okay

Jean

Liked: Property conditions & facilities
Disliked: Cleanliness
Bed comfortable, bathroom floor not clean. Toilet very dirty under rim.
Stayed 3 nights in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Sep 2023