The checking in was done on line, but there was a receptionist available when I arrived. The room I was given was adequate, at best. The carpets were stained and the shower door fell off the rails when I tried to gently close it. There were Silverfish on the floor of the shower room. I complained and was given a different room. This was better, but the carpets were heavily stained and there was an unpleasant odour in the room. The breakfast which was provided was poor, I am allergic to dairy and gluten and, apart from fruit, there was nothing I could have. The fridge, for yoghurts, also had ice cream tubs of unknown meat casserole and half bottles of drinks. This is completely inappropriate use of the fridge.
Overall, I was very disappointed with the facilities offered.