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Reviews of Quest Chermside on Playfield

4 out of 5
Quest Chermside on Playfield
38-40 Playfield Street, Chermside, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 495 reviews" "
Rating 8 - Good. 130 out of 495 reviews" "
Rating 6 - Okay. 19 out of 495 reviews" "
Rating 4 - Poor. 7 out of 495 reviews" "
Rating 2 - Terrible. 1 out of 495 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

dalsia

Traveled with family
Liked: Amenities
love to stay
Stayed 4 nights in Mar 2024
Response from Saurav Prasad - Area General Manager on 2024/4/4
Thank you for the stay and feedback and we look forward to seeing you again.

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked a 2 bed apartment and they gave us a Interconnecting 1 bed Studio & 1 bed apartment. This was great as we traveled with our grown up daughter. Reception was great. Secure parking. Grab & Go bfast was included so that was a nice surprise too. Backs onto Westfield Chermside Shopping Centre but that isn’t a problem at all. Would definitely stay again.
Stayed 3 nights in Dec 2023
Response from Saurav Prasad - Area General Manager on 2023/12/28
Thank you, Amanda, for the recent stay and feedback and we look forward to seeing you again.

10/10 Excellent

Kylie

Liked: Cleanliness, property conditions & facilities
Convenient comfortable stay after our flight back home.
Stayed 1 night in Dec 2023
Response from Saurav Prasad - Area General Manager on 2023/12/28
Thank you for the feedback and we look forward to seeing you again.

10/10 Excellent

Lina

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Saurav Prasad - Area General Manager on 2023/12/28
Thank you for the lovely feedback and we look forward to seeing you again.

8/10 Good

Nell

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was contacted re check in time. Stated 2 days prior would be checking in at 2pm. Room was not ready till 2.30. Otherwise lovely room. Clean and comfortable.
Stayed 1 night in Dec 2023
Response from Saurav Prasad - Area General Manager on 2023/12/16
Thank you for the feedback and we look forward to seeing you again.

6/10 Okay

Roman

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Could not enter carpark. No response on intercom (several attempts).
Stayed 1 night in Dec 2023
Response from Saurav Prasad - Area General Manager on 2023/12/16
Dear Roman,Please accept my sincere apologies in regard to this and I will surely check on this. We look forward to seeing you again.

10/10 Excellent

Cameron

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy location

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Location. Very clean room
Stayed 2 nights in Nov 2023
Response from Saurav Prasad - Area General Manager on 2023/12/5
Thank you

6/10 Okay

Jodi

Traveled with family
Liked: Cleanliness
We were disappointed as we had to wait i er an hour for our room to be ready, otherwise it was a nice stay.
Stayed 1 night in Nov 2023
Response from Saurav Prasad - Area General Manager on 2023/11/21
Dear Jodi,Please accept my sincere apologies in regard to the delay in check in as these are not the standards and I do apologies. The hotel has been unusually busy, and this should not affect any valued guest like you, and we look forward to seeing you again.

10/10 Excellent

Madonna

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet. Good shower, great sleep. Loved the tim tam.
Stayed 1 night in Oct 2023
Response from Saurav Prasad - Area General Manager on 2023/10/23
Thank you for the wonderful stay and feedback and look forward to seeing you again in future.Regards,

10/10 Excellent

Allan, Nanango

Liked: Cleanliness, amenities, property conditions & facilities
A good price that included free continental breakfast & free parking, in a great location next to a large shopping centre with great eats and an easy walk to a major club with great entertainment.
Stayed 1 night in Oct 2023
Response from Saurav Prasad - Area General Manager on 2023/10/23
Thank you for the wonderful stay and feedback and look forward to seeing you again in future.Regards,

10/10 Excellent

Anne

Liked: Cleanliness, room comfort
Beautiful Apartment
Amazing experience, apartment was well equipped, spotlessly clean and very handy for Westfield Chermside. Would definitely use it again
Stayed 2 nights in Oct 2023
Response from Saurav Prasad - Area General Manager on 2023/10/19
Thank you for the valued feedback and stay and we look forward to seeing you again Anne.

4/10 Poor

Kirsty

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Noisy room Gave a disable person a bathtub not shower
Stayed 1 night in Sep 2023
Response from Saurav Prasad - Area General Manager on 2023/9/25
Dear Kirsty,Thank you for feedback and I tried to call you to discuss this concern and will surely try again soon.Regards,

10/10 Excellent

Lina

Stayed 3 nights in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Saurav Prasad - Area General Manager on 2023/9/25
Thank you for the valued stay and feedback and we look forward to seeing you again.Regards

10/10 Excellent

sasikumar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to shopping and safe
Stayed 6 nights in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear Sasikumar,Thank you for the stay and feedback and we look forward to seeing you again in future.

10/10 Excellent

ENES

Stayed 1 night in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear Enes,Thank you for the stay and feedback and we look forward to seeing you again in future.

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, very clean and neat. Very easy access and check in. Good parking
Stayed 1 night in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear Richard,Thank you for the stay and feedback and we look forward to seeing you again in future.

10/10 Excellent

Sharlima

Stayed 2 nights in Jul 2023

8/10 Good

Kathryn

Stayed 1 night in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear Kathryn,Thank you for the stay and feedback and we look forward to seeing you again in future.

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear Shane,Thank you for the stay and feedback and we look forward to seeing you again in future.

10/10 Excellent

Mark

Stayed 1 night in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear Mark,Thank you for the stay and feedback and we look forward to seeing you again in future.

10/10 Excellent

Dominique

Stayed 1 night in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear Dominique,Thank you for the stay and feedback and we look forward to seeing you again in future.

10/10 Excellent

Fiona, Craignish Hervey Bay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear Fiona,Thank you for the stay and feedback and we look forward to seeing you again in future.

8/10 Good

JOHN

Liked: Amenities, property conditions & facilities
Quest accomm suited needs this time!
Stayed 1 night in Jul 2023
Response from Saurav Prasad - Area General Manager on 2023/8/6
Dear John,Thank you for the stay and feedback and we look forward to seeing you again in future.

8/10 Good

Marissa

Traveled with family
Liked: Cleanliness, room comfort
Quick stay, easy and convenient
Convenient to shopping. Nice, clean and modern apartment. Comfortable stay with free parking.
Stayed 1 night in Jun 2023
Response from Saurav Prasad - Area General Manager on 2023/6/30
Dear Marissa,Thank you for the recent stay and valued feedback and we look forward to seeing you again in future.

8/10 Good

Domonique

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2023
Response from Saurav Prasad - Area General Manager on 2023/6/30
Dear Domonique,Thank you for the recent stay and valued feedback and we look forward to seeing you again in future.

10/10 Excellent

Suzanne

Clean and comfortable but because there are no fans in the bathroom I would like see some air freshener for after toilet use
Stayed 2 nights in Jun 2023
Response from Saurav Prasad - Area General Manager on 2023/6/22
Dear Suzanne,Thank you for the recent stay and valued feedback and we look forward to seeing you again in future.Regards

10/10 Excellent

Kristy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, thank you
Stayed 1 night in Jun 2023
Response from Saurav Prasad - Area General Manager on 2023/6/22
Dear Kristy,Thank you for the recent stay and valued feedback and we look forward to seeing you again in future.Regards

10/10 Excellent

Toni

Liked: Cleanliness, property conditions & facilities
Great location. So close to Westfield. Nice friendly staff and clean room.
Stayed 1 night in May 2023
Response from Saurav Prasad - Area General Manager on 2023/6/22
Dear Toni,Thank you for the recent stay and valued feedback and we look forward to seeing you again in future.Regards

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
It was quite splendid.
Stayed 2 nights in May 2023
Response from Saurav Prasad - Area General Manager on 2023/6/22
Dear Vincent,Thank you for the recent stay and valued feedback and we look forward to seeing you again in future.Regards,

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities
Response from Saurav Prasad - Area General Manager on 2023/6/22
Dear Ray,Thank you for the recent stay and valued feedback and we look forward to seeing you again in future.Regards,

10/10 Excellent

Katrina, Svensson Heights

Liked: Cleanliness, property conditions & facilities
Prompt friendly reception. Able to check in early as rooms were ready, which was welcomed after our big drive.
Stayed 1 night in Mar 2023
Response from Saurav Prasad - Area General Manager on 2023/3/26
Dear Katrina,Thank you for the recent stay and valued feedback and we look forward to seeing you again in future.Regards,

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
unfortunately it was only a one night stay but absolutely loved everything about the Motel & area. It will be on our list when we next visit. Kind regards
Stayed 1 night in Mar 2023
Response from Saurav Prasad - Area General Manager on 2023/3/13
Dear Robyn,Thank you for the recent stay and feedback and it's great to see that you thoroughly enjoyed the stay with us. We look forward to seeing you again in future.

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy my stay at the quest chermside. Staff always nice, rooms spacious and clean and in a great location.
Response from Saurav Prasad - General Manager on 2023/1/5
Dear Hayley,Thank you for the recent stay and valued feedback and we look forward to seeing you again.Regards

10/10 Excellent

Chloe

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean well appointed. Car park was a bit tight but workable. Its close to the westfield shops and easy to get too.
Response from Saurav Prasad - General Manager on 2023/1/5
Dear Steve,Thank you for the valued stay and feedback and we look forward to seeing you again.Regards

10/10 Excellent

Sarah

Stayed 1 night in Nov 2022

10/10 Excellent

Desley

Stayed 4 nights in Nov 2022
Response from Saurav Prasad - General Manager on 2022/11/23
Dear Desley,Thank you or the recent stay and feedback and we look forward to we you back again.

10/10 Excellent

Dominic

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place and service.
Stayed 1 night in Nov 2022
Response from Saurav Prasad - General Manager on 2022/11/23
Dear Dominic,Thank you for the recent stay and feedback and we look forward to see you again.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern accomodation. Friendly staff. Great location.
Stayed 9 nights in Nov 2022
Response from Saurav Prasad - General Manager on 2022/11/18
Thank you for the recent stay and feedback and we look forward to see you again.

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great facility
Stayed 1 night in Nov 2022
Response from Saurav Prasad - General Manager on 2022/11/18
Thank you for the recent stay and feedback and we look forward to see you again.

8/10 Good

debrah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property and staff great. But the outside noise from shopping centre was loud and hard to sleep. Room clean, breakfast great. Staff friendly. Good range of vending machine item to purchase. Great showers
Stayed 4 nights in Sep 2022
Response from Saurav Prasad - General Manager on 2022/11/18
Thank you for the recent stay and feedback and we look forward to see you again.

10/10 Excellent

Sallie-Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely, clean and fresh room, close to Westfield Chermside, easy to get to
Stayed 1 night in Sep 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy parking, clean apartment, 1minute walk to massive mall. Just don’t eat at the pizza restaurant around the corner - terrible!
Stayed 1 night in Sep 2022
Response from Guest Relations on 2022/9/14
Thanks for staying with us Chloe, glad you enjoyed your stay with us!

8/10 Good

Alexandra

Stayed 2 nights in Aug 2022

10/10 Excellent

kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for an overnight stay. Beds are basic and not very comfy but do the job. Was surprised to find a kitchenette in the room. Staff friendly and helpful. Would stay again.
Stayed 1 night in Aug 2022
Response from Hotel Manager on 2022/8/17
Dear Kelly, Thanks for your lovely feedback. I hope we might have the pleasure to welcome you back again soon.

8/10 Good

Leanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely people
Stayed 1 night in Jul 2022