In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews of Microtel Inn & Suites by Wyndham Bridgeport

2 out of 5
Microtel Inn & Suites by Wyndham Bridgeport
201 Conference Center Way, Bridgeport, WV

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elisa

Traveled with family
We reserved 3 rooms, for my family to meet half way between CT and TN. We had recently suffered a loss in our family and were still grieving. We went out to dinner & returned @ 8pm & sat outside at a dirty table and chairs on the side of the building. When we finally went to our rooms, 1 single and 2 a joining @ 8:30 pm we were not in the room 10 minutes when the front desk called to say that we needed to be quiet they were getting complaints. Ridiculous, I was appalled and angry since we spent the better part of our time there killing stink bugs in our room. None of us slept, so at 2:45 am we left!! We will never stay there again and would not recommend. My husband and I are 68 years old, we were with my grown children and 3 of my grandchildren. I am appalled and since when are you not allowed to talk or simply walk in a hotel room, which was all that we were doing. The TV wasnt even on. Horrible
Stayed 1 night in May 2024

10/10 Excellent

Les

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property seemed rundown and not kept up. The hotel was noisy after hours with having unruly and disrespectful kids running up and down the hallways after hours screaming, slamming doors, being a retired citizen, that is unacceptable, but make# me wonder where the parents are at. Also we went down to breakfast, no place to sit down as there was no dining area, people were spewed out into the lobby, pretty sad as we couldn’t even get breakfast.
Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/16
Thank you for staying with us and for your review. We do appreciate all of the feedback we receive. I do apologize for the problems you experienced and will talk with the appropriate Supervisors about these problems.

10/10 Excellent

Bonnie

Business traveler, Traveled with family
Liked: Amenities
Very clean and accessible. Near the hospital.
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, convenience
Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/13
Thank you for staying with us and for your great review. I do agree, we are very convenient right off of I-79. I do hope you decide to stay with us again in the future.

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly staff, great breakfast, close to highway, lots of TV channels, comfortable beds - highly recommend!
Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/13
Thank you for staying with us and for your great review. Our staff aims to be the friendliest staff in the area. I am so glad to see that you had a wonderful stay. I do hope you decide to stay with us again the next your travels bring you this way.

10/10 Excellent

John

Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/13
Thank you for staying with us and for your perfect rating. It is our goal that all of our guests have a perfect stay. I do hope you will decide to stay with us again in the future.

8/10 Good

Shaista

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenient close to highway
Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/13
Thank you for staying with us and for your great review. I do agree we have a great location just right off of I79. i do hope you decide to stay with us again the nxet time you are in the area.

8/10 Good

Ethel, FPO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe to stay while on a road trip.
Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/13
Thank you for staying with us and for your fine review. It is our goal that all of our guest have a safe and enjoyable stay and will want to return again.

2/10 Terrible

Corey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/13
Thank you for staying with us and for your rating. I do apologize for whatever problems you experienced. I do hope you decide to stay with us again so we may prove that we deserve a better rating.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
As a car club member out here to enjoy the roads, I liked the 24-hour touchless car wash a block away.
Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/7
Thank you for staying with us and for your lovely review. I am glad to see you are enjoying the roads here in West Virginia. I do hope you decide to stay with us again the next time your travels bring you this way.

8/10 Good

Richard, CASSELBERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
several restaurants within walking distance
Stayed 1 night in May 2024
Response from Steve Lasko on 2024/5/6
Thak you for staying with us and for your review. do agree we have several fine restaurants within walking distance and quite a few more a short drive away. There is also a new strip mall being built right across the road from us. I do hope you decide to stay with us again the next time you are in the area.

10/10 Excellent

dunja, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price of a night’s stay.
Stayed 1 night in Apr 2024
Response from Steve Lasko on 2024/4/24
Thank you for staying with us and for your great review. I am glad to see that you were happy with the value for your room. I do hope you decide to stay with us for longer than one night the next time you are in the area.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Steve Lasko on 2024/4/24
Thank you for staying with us and for your perfect rating. Our goal is for all of our guests to leave satisfied and wanting to return again.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2024
Response from Steve Lasko on 2024/4/24
Thank you for staying with us and for your perfect rating. I am glad to see you enjoyed your stay. I do hope you decide to stay with us again the next time you are in the area.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasantly surprised of quality and value for price.
Stayed 1 night in Apr 2024
Response from Steve Lasko on 2024/4/18
Thank you for staying with us for staying with us and for your pleasant review. It is our goal that all of our guests have a great stay. do hope you decide to stay with us again in the future.

10/10 Excellent

ROLF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to highway with several eateries within walking distance. The hotel is clean and quiet. We recommend.
Stayed 1 night in Apr 2024
Response from Steve Lasko on 2024/4/18
Thank you for staying with us and for your wonderful review. We do have some fine restaurants within walking distance of the hotel and many others just a short drive away. I am glad to see that you would recommend us and hope you decide to stay with us again the next time your travels bring you this way.

10/10 Excellent

Prashant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hassle, excellent staff and service.
Stayed 1 night in Apr 2024
Response from Steve Lasko on 2024/4/6
Thank you for staying with us and for your fine review. Our staff aims to give every guest excellent service. I do hope you decide to stay with us again the next time you are in the area.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/4/9
Thank you so much for staying with us and for your perfect rating. I am so glad to see you enjoyed your stay. I do hope you decide to stay with us again the next time you are in the area.

8/10 Good

Karen

Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/4/25
Thank you for staying with us and for your fine rating. Our goal is that all of guests have a fine stay and will want to return again.

10/10 Excellent

LISA, Elma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Steve Lasko on 2024/4/3
Thank you for staying with us and for your perfect rating. I do agree we have a convenient location right off of I79. I do hope you decide to stay with us again in the future.

10/10 Excellent

Roberto

Good hot breakfast with a variety of options
Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/4/3
Thank you for staying with us and for your perfect rating. We do try to provide a wide variety of options for breakfast. I do hope you decide to stay with us again the next time your travels bring you this way.

10/10 Excellent

jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway, fuel and food. Front deck were friendly and helpful with restaurant options.
Stayed 1 night in Apr 2024
Response from Steve Lasko on 2024/4/2
Thank you for staying with us and for your great review. I will let the Front Desk Supervisor know that you found our Front Desk Staff helpful with restaurant options. I do hope you decide to stay with us again in the future.

10/10 Excellent

Kent, Midland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the locationand staff Great restaurant next door
Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/4/2
Thank you for staying with us and for your fine review. I do agree we have a great location right off of I79. Our staff aims to be the best staff in the area. We have a few great restaurants within a short walk of the hotel. I do hope you decide to stay with us again the next time you need accommodations in this area.

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff. Spacious rooms. Great value for the price.
Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/4/2
Thank you for staying with us and for your wonderful review. Our Housekeeping staff takes great pride in keeping the rooms very clean. I do hope you decide to stay with us again in the future.

6/10 Okay

Gino

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and dated. Hallways smelled. Needs a facelift
Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/3/28
Thank you for staying with us and for your review. I will talk with the Housekeeping Supervisor regarding the smell in the hallways. We are an 18-year-old hotel and had started a renovation right before COVID started, unfortunately that put a halt to the renovation. I do hope you decide to stay with us again in the future.

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location, no frills, super convenient and cheap.
Stayed 5 nights in Mar 2024
Response from Steve Lasko on 2024/3/26
Thank you for staying with us and for your fine review. I do agree we have an easy location to get to right off of I79. I do hope you decide to stay with us again in the future.

10/10 Excellent

MARLA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms seem updated, lobby not so much
Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/3/12
Thank you for staying with us and for your review. We are still in the process of deciding how we want to remodel our lobby. I do hope you decide to stay with us again in the future.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Would change the lighting in the room. Too bright and no dimmer switch.
Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/3/12
Thank you for staying with us and for your perfect rating. I apologize for the problem you had with the lighting and will pass it on to ownership to see about changing it. it was in the plans when we started our remodel, but COVID put that on hold. I do hope you decide to stay with us again in the future.

8/10 Good

Lyman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Steve Lasko on 2024/3/6
Thank you for staying with us and for your fine rating. Our goal is that all of our guests have a satisfying stay and will want to return to stay with us again.

10/10 Excellent

Tiffany

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was super nice. It was clean and easy to access from the highway. Restaurants within walking distance and some shopping. They provided a hot breakfast which was very good. I I would definitely stay here again.
Stayed 3 nights in Feb 2024
Response from Steve Lasko on 2024/2/28
Thank you for staying with us and for your great review. I agree we have quite a few good restaurants within walking distance. As far as shopping, Menards just opened right across the roads, as the first store to open in a new shopping plaza being built. We look forward to you staying with us again.

6/10 Okay

Glorie

Liked: Cleanliness, staff & service
Clean, but basic
Stayed 1 night in Feb 2024
Response from Steve Lasko on 2024/2/21
Thank you for staying with us and for your review. Our Housekeeping Department takes great pride in keeping the hotel clean. I do hope you decide to stay with us again the next time you are in the area.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it a 5 star but the remote was difficult to operate but everything else and everyone was great
Stayed 2 nights in Feb 2024
Response from Steve Lasko on 2024/2/21
Thank you for staying with us and for your fine review. I do apologize for the problems you had with the remote. It is a typical DISH Remote. I am glad to see that everything else was great. I hope you decide to stay with us again the next time your travel brings you this way.

8/10 Good

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Walkable restaurants. Quiet are but close to interstate.
Stayed 1 night in Feb 2024
Response from Steve Lasko on 2024/2/21
Thank you for staying with us and for your fine review. I agree we have very fine restaurants within walking distance. We are located very close to I-79. I do hope you decide to stay with us again in the future.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints, had a good quiet stay.
Stayed 1 night in Feb 2024
Response from Steve Lasko on 2024/2/21
Thank you for staying with us and for your fine review. It is our goal that all of our guests have a good quiet stay and will want to return again in the future.

10/10 Excellent

Daniella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well taken care of. Friendly staff.
Stayed 1 night in Feb 2024
Response from Steve Lasko on 2024/2/16
Thank you for staying with us and for your wonderful review. Our Housekeepers take great pride in keeping the hotel clean. I do hope you decide to stay with us again the next time your travels bring you this way.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Steve Lasko on 2024/2/6
Thank you for staying with us and for your perfect rating. It is our goal that all of our guests have a perfect stay and will want to return again.

6/10 Okay

Loretta

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Expensive for such a small room. Room didn't have a refrigerator or microwave and the hotel did not have King Beds.
Stayed 2 nights in Jan 2024
Response from Steve Lasko on 2024/2/6
Thank you for staying with us and for your review. Our single queen rooms are our only rooms that do not have refrigerators and microwaves. All of our beds are hotel queen beds. I do hope you decide to stay with us again in the future.

2/10 Terrible

Jeffery

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Worst staff in history!
I have never been treated so poorly by the front desk staff in my life! First, I was double charged, and they refused to reverse the extra charges. I had to speak to multiple people to get this done and the nasty attitudes I received, and hostility was unparalleled. as the manager was looking at the discrepancy one of her staff was standing behind her spewing foul and vulgar comments unprovoked towards me. not once did the manager tell her to stop or be quiet. this is the worst staff I have ever encountered, and I travel half the year for business. I was finally able to get the funds refunded but the level of humiliation I endured during the process; I will never stay at a Microtel by Wyndham ever again!
Stayed 3 nights in Jan 2024
Response from Steve Lasko on 2024/2/6
Thank you for staying with us and for your review. I do apologize for the way you were treated. I will talk with everyone involved to see what happened.

6/10 Okay

Amber

Stayed 1 night in Jan 2024
Response from Steve Lasko on 2024/2/6
Thank you for staying with us and for your rating. I do apologize for any problems you experienced. I do hope you decide to stay with us again so we may prove to you that we deserve a better rating.

8/10 Good

Rebecca

Stayed 2 nights in Jan 2024
Response from Steve Lasko on 2024/2/6
Thank you for staying with us and for your fine rating. It is our goal that all of our guests have a great stay. I do hope you decide to stay with us again the next time you are in the area.

8/10 Good

Joni

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but very well taken care of.CLEAN.
Stayed 1 night in Jan 2024
Response from Steve Lasko on 2024/1/18
Thank you for staying with us and for your review. Our Housekeeping staff takes great pride in keeping the hotel as clean as possible. i do hope you decide to stay with us again the next time you travels bring you this way.

10/10 Excellent

Mark L

Traveled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Steve Lasko on 2024/1/18
Thank you for staying with us and for your perfect rating. It is our goal that all of our guests have a great stay and will want to stay with us again in the future.

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for an unexpected overnight stay.
Stayed 1 night in Dec 2023
Response from Steve Lasko on 2023/12/30
Thank you for staying with us and for your review. It is our goal that all of our guests have an excellent stay. I do hope you decide to stay with us again the next time you are traveling through the area.

8/10 Good

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi at the hotel when I was in my room the connection was very poor.
Stayed 3 nights in Dec 2023
Response from Steve Lasko on 2023/12/26
Thank you for staying with us and for your review. I do apologize for the problem you experienced with our Wi-Fi. I have reached out to our IT guy to see if he can find what the problem was. I do hope you decide to stay with us again in the future.

6/10 Okay

Devyani

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It’s not a 4 star property, it’s more like 3 star at max. Room cleanliness was not great. Decent breakfast and courteous staff.
Stayed 1 night in Dec 2023
Response from Steve Lasko on 2023/12/19
Thank you for staying with us and for your review. I will talk with the Housekeeping Supervisor about the problems you had with the room. I do hope you decide to stay with us again in the future.

10/10 Excellent

Deann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was an excellent place to stay
Stayed 1 night in Dec 2023
Response from Steve Lasko on 2023/12/15
Thank you for staying with us and for your fine review. I do agree we are an excellent place to stay. I do hope you decide to stay with us again the next time your travels bring you this way.

8/10 Good

Pankaj

Stayed 1 night in Dec 2023
Response from Steve Lasko on 2023/12/15
Thank you for staying with us and for your fine rating. It is our goal that all of our guests have a satisfying stay and will want to return again.

6/10 Okay

Yvonne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
It was just really hot. We asked them to fix our air conditioner and never was, we stayed for four days never got service. We never asked for it because it said after three days they would come in and do it they never did. Went down before seven every day and no food, when I asked if they had some, they actually went and made some, so they did try to rectify it. Staff was friendly.
Stayed 4 nights in Dec 2023
Response from Steve Lasko on 2023/12/12
Thank you for staying with us and for your review. We appreciate all of the feedback we receive. I do apologize for the problems you experienced and will talk with the proper supervisors about these problems. I do hope you decide to stay with us again in the future.

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a room after a long drive from Florida, we scheduled microtel and the hotel did not disappoint. Room was quiet had a great sleep and a great breakfast before returning to the highway to head home to Canada
Stayed 1 night in Dec 2023
Response from Steve Lasko on 2023/12/8
Thank you for staying with us and for your great review. We do try to provide a wide variety of options for breakfast. I do hope you decide to stay with us again the next time you are headed to Florida.

10/10 Excellent

Willa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Steve Lasko on 2023/12/8
Thank you for staying with us and for your perfect rating. It is our goal that all of our guests have a wonderful stay and will want to return to stay with us again.