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Reviews of Days Inn & Suites by Wyndham Bridgeport - Clarksburg

2 out of 5
Days Inn & Suites by Wyndham Bridgeport - Clarksburg
112 Tolley Drive, I 79 US Route 50 East, Bridgeport, WV

Reviews

6.8
Rating 10 - Excellent. 68 out of 236 reviews" "
Rating 8 - Good. 56 out of 236 reviews" "
Rating 6 - Okay. 41 out of 236 reviews" "
Rating 4 - Poor. 35 out of 236 reviews" "
Rating 2 - Terrible. 36 out of 236 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Candice

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I was charged extra for supposedly having more people in my room than it was booked. My 15 year daughters went to the front desk to ask for towels for the pool and our room. They said they wanted 8 towels. They somehow took that to mean their were 8 people staying in our room. When they came to my room to ask me how many guest were in the room and i told them 5. They wouldnt listen to the adult, and keep saying she said 8. Then try to say that my daughters should have been charged as adults. Even though i booked the room for 1 adult and 4 kids, giving their ages 16 and under. So they knew their aging when i booked the room and gave me my price. When i asked to talk to the manager he was "unavailable" and was told that the supervisor will call me. Still waiting on that phone call.
Stayed 1 night in May 2024

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service
The refrigerator didn't work and nothing to hang your clothes on in bathroom, otherwise it was convenient.
Stayed 1 night in May 2024

2/10 Terrible

Tarik

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood and urine stains on a mattress. Showed me 2 other rooms. That had dirty sheets.
Stayed 1 night in May 2024

8/10 Good

Victoria, Marmet

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms didnt look like the picture other than that it was great.
Stayed 1 night in Mar 2024

4/10 Poor

Hui jin

Traveled with group, Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The rooms are outdated, needs new carpet and some minor updates. I ended up checking out early due to getting bite by bed bugs. The front desk staff James was friendly and nice and mentioned the situation to the general manager who has agreed to refund the two last stays. Days inn requested for me to call expedia for a refund and said that they will approve the request when expedia calls, however, they have been dodging the call and would not answer. The facility was fully aware of the bed bug situation since they relocated our friends room to a different room during the stay and there were staffs who were building bed frames to be replaced for all room on the 2nd floor. They even mentioned that the bed bugs were hidding in the bed headboard and the manager came up with a spray to spray the room when we were getting ready to leave.
Stayed 4 nights in May 2024

10/10 Excellent

SHAWN

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite large, for the price, clean and easy to get to. Breakfast was good as well. The staff was really helpful with whatever we needed.
Stayed 1 night in May 2024

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in terrible shape. Even though we booked 2 rooms at the same time, the rooms were on 2 separate floors. Rooms were very sparsely decorated/did not look at all like the photos online/rooms were dirty; minimal towels supplied; no bedside lamps; very small pillows/ did not use bathtub or shower due to uncleanliness/got bugbites after short time sitting in room. If this is a Wyndham property, we certainly expected so much better. Breakfast was provided but due to cleanliness issues in the breakfast room, we only had coffee. We were very disappointed with this hotel stay. We would like Wyndham owners to respond to our review.
Stayed 1 night in May 2024

4/10 Poor

Ben

Disliked: Amenities, property conditions & facilities
Advertising a pool which had no water! Paid for a jacuzzi room but it was broke! Furniture was damaged and couch was stained.
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean room and not continental breakfast but a real breakfast.
Stayed 1 night in Apr 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Donald, Brampton

Traveled with partner
Liked: Cleanliness, staff & service
The room was clean but there are some things in the room, halls and exterior that need some repairs. The breakfast area is a good size and there are eggs and sausage. It would be a little better if there was yogurt, some fruit and oatmeal
Stayed 1 night in Apr 2024

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
It was ok for a 1 night stay
Stayed 1 night in Apr 2024

4/10 Poor

David

Business traveler
Disliked: Property conditions & facilities
Old and tired !!!
Stayed 1 night in Apr 2024

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great check in. The staff made an extra effort to get us a first floor room. The place is clean and quiet with a pretty good breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Gavin

Liked: Staff & service
Average.
Stayed 1 night in Apr 2024

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

2/10 Terrible

Traci

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible experience it was dirty. The sheets had stains on them. Never received room service the whole stay. No roller paper had to ask for some the shower was dirty and clogged. There was blood on the hallway stairs and on the carpet. The outside door all you had to do was pull it and it open not safe at all. The worst place to stay ever. I feel like I need at tetanus shot after staying here. Very disappointed and disgusted.
Stayed 2 nights in Mar 2024

8/10 Good

Gail, Fulton

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Errolene

The noise from other people staying there was bothersome. However, we enjoy the king bed and delicious breakfasts!!
Stayed 1 night in Mar 2024

6/10 Okay

Marc

Traveled with partner
Liked: Staff & service
The price was right, coffees was good, breakfast adequate, room outdated .
Stayed 1 night in Mar 2024

2/10 Terrible

Julie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is disgusting. Brown linens, dirty floors, broken furniture, smelled of smoke, smoke coming through the air filters from other people smoking all kinds of things in there rooms. We requested a new room and The front desk clerk Ron was lovely and tried to get us another room. It was equally as bad. Expedia was of no help and should be ashamed to even lost such a disgusting place on their app.
Stayed 1 night in Mar 2024

2/10 Terrible

Kijuana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low quality
Stayed 1 night in Mar 2024

8/10 Good

Tars

Liked: Cleanliness, staff & service
Didn’t get to swim init pool is in remodeling mode but tv could of been bigger for pc monitor big shot to breakfast guy way on spot.
Stayed 1 night in Mar 2024

6/10 Okay

Aaron

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

2/10 Terrible

Chris

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled of cigarette smoke, check in process was very slow even though we were prebooked and prepaid. Breakfast didn't look appetizing so we didn't stay. This hotel was noisy....We heard 3 other peoples alarms in the morning at 6am.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the keys in the whirlpool tub
Stayed 1 night in Feb 2024

4/10 Poor

ivan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
I will Never use Expedia again. And i will tell everyone at my work and everyone i know not to use it.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Norman

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Rebecca

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double charged for the room. Very unhelpful when attempting to correct the issue. Had to call corporate office and start a investigation against them to be able to receive a refund on double charge.
Stayed 3 nights in Jan 2024

10/10 Excellent

Michele

Stayed 1 night in Jan 2024

2/10 Terrible

Patricia

Traveled with family
Disliked: Room comfort
Mislead
Our trip was a special occasion. I called prior to booking to ensure there was an indoor working pool. My grandson only has one birthday each year. I assured him we would be able to swim. After checkin and in our swimwear we found the pool closed. The pool was my sole reason for choosing this facility. My grandson was completely devastated. I feel I wasted my money.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quite entertaining! Ron is a gem, he was very helpful and quite pleasant!
Stayed 1 night in Dec 2023

10/10 Excellent

Heinz

Stayed 1 night in Dec 2023

6/10 Okay

Kristian

Business traveler
Stayed 4 nights in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all. It could be updated a little bit in the rooms but thata it!
Stayed 1 night in Dec 2023

10/10 Excellent

John, Hopewell

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine and clean with many great dining options. Including delivery meals. I only had one problem that was not the fault of the hotel and that was a very loud group in the room next to mine that didn’t quiet down till after 1 am. Otherwise it was a good stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

John, Hopewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great except the rooms full of out of town laborers making noise till 1 am
Stayed 3 nights in Dec 2023

10/10 Excellent

Kendy

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Room was dirty, paint was nasty, wash clothes were dirty, floors were nasty
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Room was nice and clean. I loved Ron at check in! Having the gym next door was a huge perk for me. Breakfast was really good!
Stayed 2 nights in Dec 2023

4/10 Poor

Jennifer

Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023

10/10 Excellent

John T

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Cathy

Traveled with group
Liked: Cleanliness
We have stayed here many times when we have travelled south. We were disappointed in how unorganized this property has become. On our first visit they assigned us to a room that had not been cleaned yet. On the way home we booked a pullout couch as we had 3 people, there was no linen for the pullout when we went down to the front desk they gave us sheets that did not fit so we had to go back down to the front desk very annoying after a long day on the road!
Stayed 1 night in Nov 2023