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Reviews of Omni Mount Washington Resort

4 out of 5
Omni Mount Washington Resort
310 Mt Washington Hotel Rd, Bretton Woods, NH

Reviews

8.4

Very Good

Rating 10 - Excellent. 554 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
This was a special weekend and all the staff made our stay perfect.
Stayed 2 nights in Apr 2024

6/10 Okay

Amra

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Property was beautiful! Absolutely stunning! I would go back just for the peacefulness. With that being said, the rooms are outdated. TV was very old, small and positioned in a very weird spot. Granted we were not there for the TV so not a huge deal! But it was Hard to see if you were on the right side of the bed. Floors are very very creaky and uneven. The cleanliness was also not the greatest. There was hair in our bathroom and on the bedsheets. The windows had mildew, you can see they have not been opened or cleaned in a while. Soap was missing from our bathroom. We had to call the front desk to bring some up (which wasn’t a huge deal) but it took 4 phone calls and over 2 min of the phone ringing each time for someone to answer. The AC is a mini split, it’s positioned about 8ft on the wall and pointed directly on the bed. If you are a person who doesn’t like cold Air blowing on you while you sleep, it’s going to drive you nuts! It def did for me. Needless to say, it was a great property. Absolutely stunning but can definitely use some upgrading and maybe a little more attention to cleanliness.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lashawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and full of history. I absolutely loved the spa services and the staff was very friendly.
Stayed 1 night in Apr 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the history of the hotel. I really liked how they have tried to preserve its original look and prestige. The grounds were nice for walking ang hiking although its a little chilly early morning this time of year. And as the weather gets warmer there will be so much more to do such as hiking golfing swimming fishing biking and other regional activities. I am considering a return although it is a bit pricey for my budget. All in all I'm glad to have stayed and did enjoy it.
Stayed 2 nights in Apr 2024

6/10 Okay

NANCY

Crabby receptionist at check in!
Stayed 1 night in Apr 2024

6/10 Okay

Ya

Traveled with family and small children
Disliked: Staff & service
Room service is not satisfied. We requested 3 times about additional towel for shower. Nobody sent it to our room. Breakfast is great. View is stunning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue I have is waiting 20 minutes to check in.
Stayed 1 night in Apr 2024

2/10 Terrible

Patrick

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 1 night in Apr 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Brianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. The staff was friendly & helpful. The complex offered a lot of amenities and despite only 1 night to enjoy it, it was relaxing.
Stayed 1 night in Apr 2024

6/10 Okay

Timothy

Disliked: Cleanliness, property conditions & facilities
The hotel is really not being kept up. It’s very noisy, no bell service even offered. Way too many pets being walked around in the lobby. Very disappointed in our stay, it’s really going downhill.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were top-notch, friendly, accommodating and great at their craft.
Stayed 1 night in Mar 2024

10/10 Excellent

Paulo

Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site florist for special occasions. Bought a dozen roes Paid for the presidenial suite which included a full breakfast in the club house room which you can only enter with room key however our key would not let us enter. So as we checked out we told the desk clerk and the reply was we needed to knock on the door. I feel this should have not happened. No appology and there no way we were going walk all the way back.
Stayed 1 night in Mar 2024

10/10 Excellent

Anita, Peaks Island

Stayed 1 night in Mar 2024

10/10 Excellent

Erin A

Stayed 2 nights in Mar 2024

10/10 Excellent

shmuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind experience in the white mountains. Looking forward to my next visit
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience. It's a great luxurious resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Majestic Grand Hotel! I visited in January to ski Bretton Woods. Restaurants in the hotel were very good. Daily transportation to and from ski resort. I was very surprised that at the end of my stay the hotel wanted to charge me for a 'convenience fee' for use of the courtesy van. When I questioned the front desk, they immediately removed the charge without any discussion. They do not have microwaves or refrigerators in the rooms but if you ask ahead of your stay, they will accommodate. A summer visit would be lovely. The spa looked great but I didn't use it.
Stayed 3 nights in Jan 2024

10/10 Excellent

Thomas, Wakefield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic. Well maintained 123 year old grand hotel
Stayed 1 night in Mar 2024

8/10 Good

Mary Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opened in 1902 the grandeur and beauty of this magnificent hotel has been honored and maintained. There are a number of restaurants and areas to enjoy your meals. We also were thrilled with this world class spa. Well worth making appointments during your stay at Mt Washington. Thank you Krista for the best facial I’ve ever received.
Stayed 2 nights in Mar 2024

10/10 Excellent

Guler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel will take you back in time. It’s gorgeous natural setting, the history of the hotel, beautiful furnishings and incredible staff makes this a place to come back to!
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with such history.
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a respectable hotel with an aura of good old days. Three problems: menu in restaurant never change ; indoor pool is good only for little kids and outdoor pool has ridiculously difficult access and no locker room per se.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing and enjoyable time at the Mt Washington!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with so much history. We enjoyed the hotel history tour, the gorgeous panoramic views of the mountains and skiing at Bretton Woods.
Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and very nice staff
Stayed 2 nights in Feb 2024

8/10 Good

Peng, Hartsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good but need some updates
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and iconic hotel! Impeccable service, great restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buildings and the grounds are great, the views are fabulous. The dinnig is very good but very pricey.
Stayed 6 nights in Feb 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place is great it is a time capsule.the food and drink prices were a little high but was a great trip
Stayed 2 nights in Jan 2024

10/10 Excellent

CECELIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunningly beautiful and every employee we interacted with was friendly, kind, helpful and efficient. A special shout out to our breakfast server, Ervy. Thank you for being so sweet and helpful!
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Yana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Nariman

Traveled with family
Liked: Staff & service, property conditions & facilities
Our overall stay was good. One comment is for the shuttle service to the ski hill. It looks like there is only one shuttle and you are waiting for more than half hour for the next one. Half an hour is fine but if the weather is bad and you are traveling with kids it might be better to drive
Stayed 2 nights in Jan 2024

10/10 Excellent

daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Howling winds trip
Stayed 2 nights in Jan 2024

8/10 Good

Micheal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing snow covered area. Majestic building.
Stayed 1 night in Jan 2024

8/10 Good

Hope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Well located and very family friendly. The best part of the hotel is the lower level that has tons of activities. The staff is absolutely amazing. Mike made our stay very special!
Stayed 3 nights in Dec 2023