When we arrived, they seemed surprised to see us. There was some confusion about which room was ours, even though there were NO other guests on board. We were then shown to our room and told that the brewery and restaurant would be closed for the duration of our stay, and that there would be no hotel staff there, because they were technically closed. We were instructed to just leave our keys on the desk when we left. We asked if there were any restaurants close by that were open, since we had just spent 6 hours on a train and almost an hour on a bus/walking to get there. We were told one of the boats next door might be open, but they weren’t sure, and just use google maps. We were literally the only 2 people on the boat for our whole stay. This is not only unprofessional, but it is so unsafe to leave two foreigners to fend for themselves. The phone system wasn’t working, no WiFi available, the drain in the shower was clogged and not working properly, we couldn’t turn the heat down, so it was almost 80° in our room, and we ran out of toilet paper. I can see how it would be a decent place to stay if it was open and staffed properly, but our stay was definitely not good.
