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Reviews of Baymont by Wyndham Braselton

2.5 out of 5
Baymont by Wyndham Braselton
2069 Highway 211 NW, Braselton, GA

Reviews

8.2

Very Good

Rating 10 - Excellent. 368 out of 853 reviews" "
Rating 8 - Good. 273 out of 853 reviews" "
Rating 6 - Okay. 119 out of 853 reviews" "
Rating 4 - Poor. 55 out of 853 reviews" "
Rating 2 - Terrible. 38 out of 853 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Stayed 3 nights in Apr 2024
Response from Rica, Sales Director on 2024/5/16
Dear Matthew,Thank you for taking the time to leave us a review. We're happy to hear that your experience with us was a positive one. We hope to have the chance to host you again very soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfasts yummy good variety
Stayed 1 night in Apr 2024
Response from Rica, Sales Director on 2024/5/10
Dear Elizabeth,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to hosting you again at the Baymont Inn & Suites by Wyndham Braselton.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
road construction made getting to the property very bad. Not their fault!! motel was nice, bed was comfortable, staff was very friendly and helpful.I will stay again if I am in the area.
Stayed 4 nights in Apr 2024
Response from Rica, Sales Director on 2024/4/30
Dear Edward,We're delighted to hear that you were satisfied with our services and assure you that our staff took as much delight in serving you.Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

6/10 Okay

Lee

Overall nice facility and clean
Stayed 2 nights in Apr 2024
Response from Rica, Sales Director on 2024/4/17
Dear Lee,Thank you for taking the time to leave us a review. We're happy to hear that your experience with us was a positive one. We hope to have the chance to host you again very soon!

10/10 Excellent

EDITH

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Rica, Sales Director on 2024/4/17
Dear Edith,We're so happy to hear that you enjoyed your visit with us. Thank you for the kind words and for choosing us! We hope to see you again soon.

10/10 Excellent

Wynni

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman that checked me in was very friendly.
Stayed 2 nights in Apr 2024
Response from Rica, Sales Director on 2024/4/17
Dear Wynni,It's great to hear that you had a positive experience with us. We appreciate your business and hope to see you again soon!

8/10 Good

EDITH

Liked: Cleanliness, staff & service, property conditions & facilities
road construction all over.Hard to get to the hotel.
Stayed 1 night in Apr 2024
Response from Rica, Sales Director on 2024/4/10
Dear Edith,Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us. We hope to have you back at the property very soon.

8/10 Good

Richard, Cresson

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice older place and it was pain and the service was good and the only thing that was bad about it is that the toilets would not flush very well. Otherwise I loved it and it's a good value for the area.
Stayed 4 nights in Mar 2024
Response from Rica, Sales Director on 2024/3/25
Dear Richard,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

10/10 Excellent

Israel

Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated with old carpets.
Stayed 1 night in Mar 2024
Response from Rica, Sales Director on 2024/3/20
Dear Israel,Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us. We hope to have you back at the property very soon.

8/10 Good

Clifford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. Very friendly staff.
Stayed 5 nights in Mar 2024
Response from Rica, Sales Director on 2024/3/20
Dear Clifford,We're thrilled to hear that you had a great experience with us. Thank you for the kind words and for recommending us to others! We can't wait to have you back at the property very soon.

6/10 Okay

Joel

Business traveler
Liked: Staff & service
It worked for a place to shower and sleep. Excellent water pressure. Missing wall picture with bent hangers left in the wall was a low maintenance thing to me.
Stayed 4 nights in Mar 2024
Response from Rica, Sales Director on 2024/3/20
Dear Joel,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

10/10 Excellent

Geu

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk was professional and courteous. Got my room and and very attended
Stayed 1 night in Mar 2024
Response from Rica, Sales Director on 2024/3/5
Hi Geu,We're so happy to hear that you had a positive experience with us. Thank you for taking the time to leave a review and for your continued patronage. We hope to have the chance to host you again very soon.

10/10 Excellent

Iva

Stayed 1 night in Feb 2024
Response from Rica, Sales Director on 2024/3/20
Dear Iva,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to hosting you again at the Baymont Inn & Suites by Wyndham Braselton.

8/10 Good

Charlie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They where doing construction so the exterior seemed dirty and noise was bad.
Stayed 1 night in Feb 2024
Response from Rica, Sales Director on 2024/2/23
Hi Charlie,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

10/10 Excellent

Jeffery

Liked: Staff & service, room comfort
Bathtub shower doesn’t drain.
Stayed 1 night in Feb 2024
Response from Rica, Sales Director on 2024/2/20
Hi Jeffrey,We're delighted to hear that you were satisfied with our services and appreciate you providing your detailed feedback. We will make sure to look into the matter to make sure it is resolved. Once more, thank you for choosing us and for the positive review! We look forward to serving you again in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
My room was nice and it was quiet! Breakfast awful.
Stayed 3 nights in Jan 2024
Response from Rica, Sales Director on 2024/2/5
Dear Linda,We're delighted to hear that you found your room to be nice and quiet. We also appreciate the honest feedback on how we can further improve our serivces. Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

6/10 Okay

Madalyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Could improve
Stayed 1 night in Jan 2024
Response from Rica, Sales Director on 2024/1/31
Dear Madalyn,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again and again!
Beds and pillows very comfortable. Shower super hot and great pressure. Staff was very courteous and professional. Breakfast had sausage, biscuits, gravy, eggs, fruit, waffles, yogurts, breads, pastries, and all the other continental breakfast foods. Kuerigs in the rooms, microwave, frig, and plenty of channels on the tv.
Stayed 1 night in Jan 2024
Response from Rica, Sales Director on 2024/1/31
Dear John,At Baymont Inn & Suites by Wyndham Braselton, we strive to provide exceptional service to all of our customers, and it's always rewarding to hear that we've succeeded in doing so. We're glad that our services met your expectations, and we're happy to have met your expectations.Your review means a lot to us and is a true testament to the hard work and dedication of our team. We're honored to have earned your trust and loyalty, and we look forward to serving you again in the future.

10/10 Excellent

Lisa, Dickson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although construction going on around the hotel , was good getting in and out without any issues, staff was friendly and helpful, place was kept clean, thank you
Stayed 3 nights in Jan 2024
Response from Rica, Sales Director on 2024/1/26
Dear Lisa,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to hosting you again at the Baymont Inn & Suites by Wyndham Braselton.

10/10 Excellent

Eu'kiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rica, Sales Director on 2024/1/22
Dear Eu'kiyah,Thank you for taking the time to leave us a review. We're happy to hear that your experience with us was a positive one. We hope to have the chance to host you again very soon!

10/10 Excellent

Gissell

Stayed 1 night in Jan 2024
Response from Rica, Sales Director on 2024/1/22
Dear Gissell,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to hosting you again at the Baymont Inn & Suites by Wyndham Braselton.

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly!
Stayed 3 nights in Dec 2023
Response from Rica, Sales Director on 2024/1/2
Dear, Cassandra.Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to hosting you again at the Baymont Inn & Suites by Wyndham Braselton.

2/10 Terrible

Joseph, Mandeville

Disliked: Amenities, property conditions & facilities
The property was inaccessible. The entry had dirt bulldozed across the entry. If I was charged for the stay, Orbitz should give me a refund.
Stayed 1 night in Dec 2023
Response from Rica, Sales Director on 2024/1/2
Dear, Joseph.We understand that our services did not meet your expectations, and we want to assure you that we will take steps to improve our services. We value your feedback and appreciate the opportunity to learn and grow from it.

8/10 Good

Carolyn, Beltsville

Stayed 3 nights in Dec 2023
Response from Rica, Sales Director on 2023/12/26
Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to hosting you again at the Baymont Inn & Suites by Wyndham Braselton.

10/10 Excellent

Shirley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rica, Sales Director on 2023/12/19
Greetings, Shirley.Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to hosting you again at the Baymont Inn & Suites by Wyndham Braselton.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Rica, Sales Director on 2023/12/19
Greetings, Jeremy.Thank you for taking the time to leave us a review. We're happy to hear that your experience with us was a positive one. We hope to have the chance to host you again very soon!

10/10 Excellent

Bessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Rica, Sales Director on 2023/12/19
Greetings, Bessie.Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us. We hope to have you back at the property very soon.

10/10 Excellent

Hernan, Freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and extremely friendly. Check in was flawless. Definitely would stay there again.
Stayed 1 night in Dec 2023
Response from Rica, Sales Director on 2023/12/19
Greetings, Hernan.We're delighted to hear that you were satisfied with our services. Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

10/10 Excellent

Margarito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat
Stayed 2 nights in Nov 2023
Response from Rica, Sales Director on 2023/12/5
Dear, Margarito.We appreciate your feedback and are delighted to hear that you had a positive experience with us. See you very soon!

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the area and the fact that there was a lot of Nice Restaurants close by
Stayed 1 night in Nov 2023
Response from Rica, Sales Director on 2023/12/5
Dear, Micheal.Thank you for taking the time to leave us a review. We're happy to hear that your experience with us was a positive one. We hope to have the chance to host you again very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Best for track trips
Have stayed here 2-4 times a year for the last 5+ years for trips to Road Atlanta. Quality, service, and cleanliness have stayed high that whole time. Love that the breakfast starts early enough to be able to get breakfast before having to be at the track at 7 am.
Stayed 3 nights in Nov 2023
Response from Rica, Sales Director on 2023/12/5
Dear, Valued Guest.Your review means a lot to us and is a true testament to the hard work and dedication of our team. We're honored to have earned your trust and loyalty, and we look forward to serving you again in the future.

10/10 Excellent

Rachel

Stayed 1 night in Nov 2023
Response from Rica, Sales Director on 2023/12/5
Dear, Rachel.Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to hosting you again at the Baymont Inn & Suites by Wyndham Braselton.

10/10 Excellent

Joy

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Rica, Sales Director on 2023/12/5
Dear, Joy.Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us. We hope to have you back at the property very soon.

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal and friendly upon check in, ensuring the room was clean and made the check in process easy
Stayed 1 night in Oct 2023
Response from Rica, Sales Director on 2023/11/3
Greetings, Cathleen.Thank you for the perfect rating! Thank you for the compliments on the hotel and the staff. We hope to see you again for another great stay the next time you are in Braselton.

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to Chateau Elan for a fraction of the cost. Staff was incredibly friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Rica, Sales Director on 2023/11/3
Greetings, Joshua.Thank you for the perfect rating! We were glad to see that you found the hotel convenient and our staff helpful. We look forward to having you stay with us again soon.

8/10 Good

Lorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff
We arrived at the hotel at 2a. Our room was ready but the toilet was broken. Of course at that time it couldn't be fixed but the staff is very kind, they waited until we woke up and immediately fixed it. I was looking for a car recharge and when I woke up that was on my way to look for a place, they did the research for me and pointed me to the right direction to do the recharge.
Stayed 2 nights in Oct 2023
Response from Rica, Sales Director on 2023/11/3
Greetings, Lorna.We are happy to hear about your comment on your stay, and that you experienced our warm Braselton hospitality. We are excited and do look forward to hosting you again soon!

8/10 Good

Carmen

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was good convenient area rugs from all areas need to be cleaned
Stayed 2 nights in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, Carmen.Thank you for writing about your stay with us. Thank you for all of the compliments about your stay. We hope to see you again soon for another great stay.

4/10 Poor

George Sam

Disliked: Cleanliness
Room unprepared Noisy inside and outside
Stayed 1 night in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, George Sam.Thank you for taking the time to rate your stay. We are sorry that your stay wasn’t a pleasant one. We hope that you will come back to stay with us again to have a better experience.

10/10 Excellent

Cindy, Greenville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable.
Stayed 1 night in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, Cindy. We hope you are doing well.Thank you for the perfect rating! We look forward to seeing you again soon for another great stay.

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to our event. Great water pressure in the shower.
Stayed 1 night in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, Hilda. We hope you are doing well.Thank you for the perfect rating! We are happy to see that you felt so welcomed at the property and found our location and amenity great. We hope to see you again soon for another great stay.

6/10 Okay

Christopher

Traveled with family
Disliked: Amenities
It was adequate. Suite had not as nice as photos. Alotta wasted space e in the room. Elevator did not work so had to drag bags to second floor. Parking is limited.
Stayed 2 nights in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, Christopher. We hope you are doing well.Thank you for writing about your stay with us. Thank you for all of the compliments about your stay and for your honest recommendations. We hope to see you again soon for another great stay.

10/10 Excellent

Shytoya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady up front was so nice and accommodating and we got nice sleep and had a few baths, it was wonderful.
Stayed 1 night in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, Shytoya. We hope you are doing well.Thank you for the perfect rating! We are happy to see that you felt so welcomed by our front desk. We hope to see you again soon for another great stay.

4/10 Poor

Scott

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Felt unsafe. Access to the hotel was poor due to road construction. The room had several issues: loose wallpaper, bubbly paint, improperly repaired water damage in bathroom. (I have pictures)
Stayed 5 nights in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, Scott. We hope you are doing well.Thank you for your feedback regarding your concerns. We will investigate the situation and take it into consideration. We apologize for any inconvenience you have experienced. We hope that you will come and stay with us again soon for an even better experience at our hotel.

10/10 Excellent

JOHN, Homewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an inexpensive place to stay, convenient for my planned activity. Bed is comfortable. I recommend it.
Stayed 2 nights in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, John. We hope you are doing well.Thank you for the perfect rating! We were glad to see that you found the hotel clean, convenient, and comfortable. We appreciate you recommending us to others and we look forward to having you stay with us again soon.

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, William.Thank you for writing about your stay with us. Thank you for all of the compliments about your stay. We hope to see you again soon for another great stay.

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, Jamie.Thank you for the perfect rating! Thank you for the compliments on the hotel and the staff. We hope to see you again for another great stay the next time you are in Braselton.

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rica, Sales Director on 2023/10/2
Greetings, Ronny. We hope you are doing well.Thank you for writing about your experience with us and for all of the compliments about your stay. We hope to see you again soon for another great day here in Braselton.

10/10 Excellent

Donna, Austin

Stayed 2 nights in Sep 2023
Response from Rica, Sales Director on 2023/10/24
Greetings, Donna.Thank you for the perfect rating! We were glad to see that you found the hotel clean and comfortable. We look forward to having you stay with us again soon.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pleased
Stayed 1 night in Aug 2023
Response from Rica, Sales Director on 2023/9/25
Greetings, Matthew. We hope you are doing well.Thank you for the perfect rating! Thank you for the compliments on your booking. We are delighted to hear that your stay was a pleasant one and we hope to see you again for another great stay the next time you are in Braselton.Thank you.

10/10 Excellent

Seong Hee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rica, Sales Director on 2023/9/25
Greetings, Matthew. We hope you are doing well.Thank you for the perfect rating! We are happy to see that you felt so welcomed during your stay in Braselton with us. We hope to see you again soon for another great stay.Thank you.