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OYO Hotel Bradford Main St PA的評分

2.5 out of 5
OYO Hotel Bradford Main St PA
153 Main St, Bradford, PA

評論

3.0
10 分，有夠讚；47 則評論中有 3 則" "
8 分，不錯哦；47 則評論中有 1 則" "
6 分，一般般；47 則評論中有 3 則" "
4 分，不太好；47 則評論中有 2 則" "
2 分，很糟糕；47 則評論中有 38 則" "

3.2/10

整潔度

4.4/10

員工素質

2.8/10

設施服務

3.0/10

住宿環境和硬體

3.0/10

環保程度

評論

2/10 很糟糕

Callum

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is not a reputable business. It is clearly managed offsite with no regard for what is going on at the location. When we arrived we were informed that there was not a room for us (despite us having received a conformation email from OYO) and the man working the desk mentioned that he has had to explain this to multiple people that night. From what I can tell OYO just sent whoever owns this building a box of logo signs and doesn't care how they maintain the facilities as long as they get a cut. Even the lobby was disgusting. Tons of hand-written notes from the landlord threatening to evict tenants for miscellaneous transgressions. Yes, tenants. It seems to be an apartment building which rents out the rooms it can't sell as "hotel rooms." Believe the reviews on Google. I expected gross (I even brought a painter's sheet and my own sheets and pillows), but gross, un managed, and liars about their vacancy was farther than I expected. To top it off, Expedia doesn't even have a customer service number anymore so I can't request a refund from them either! IF YOU RESERVE THIS YOU ARE NOT TAKING A GAMBLE. IT IS CERTAIN THAT YOU WILL HAVE A TERRIBLE EXPERIENCE. TAKE HEED!

2/10 很糟糕

Felipe

不喜歡：整潔度、員工素質和住宿環境和硬體
When we arrived to OYO HOTEL, we quickly noticed that the pictures do not resemble the actually place at all. The lobby was full of several handwritten notes with threatening messages, including one mentioning an individual named “Stev-O” who could enter your room at night. We felt completely unsafe and immediately decided to leave the property and find new accommodations. Later, we read news and reports about this place and found disturbing information: The OYO chain doesn’t seem to officially recognize the hotel, suggesting its association with OYO is a façade. The place used to be called Holly Hotel and had the same complaints. The place is also reportedly uses as a shelter for the homeless and has been reported to not even comply with basic safety regulations to be a homeless shelter! In line with our impression that the place was unsafe, we later found reviews in other platforms that “guests” are trapped overnight in the premises because the “staff” locks the doors at night with no way to open them. Additionally, we found reports by residents from Bradford of illegal activity, including crimes in the so-called hotel’s premises. The worst part of this story is that Expedia simply stated the reservation was not refundable and that OYO had “declined to refund” our reservation. OYO apparently must accept the refund for Expedia to process it. This is clearly not a normal situation. Do not book with OYO.
於 2024 年 4 月住了 2 晚
Barbara 於 2024年5月3日回覆
Hi, Felipe! This is certainly not something we would like our guests to experience, we will surely take corrective actions to resolve this and to serve our guests with top class service and comfort. Regards, Barbara

2/10 很糟糕

Bryan

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The mattresses are stained, so is the carpet. The lock between adjoining rooms is broken and someone walked into my room unannounced. The toilet doesn’t work there’s no hot water and it looks like a crime scene. Roaches were a nice added touch
於 2024 年 4 月住了 5 晚
Dewi 於 2024年5月3日回覆
Never meant to disappoint you, Bryan! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

2/10 很糟糕

Zach

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Tim 於 2024年5月3日回覆
Hi, Zach! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 很糟糕

Kathleen

於 2024 年 4 月住了 2 晚

2/10 很糟糕

Scott

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cancelled my reservation before check-in. Desk attendant was nice, told me the hotel was also used to provide government subsidized housing to ex convicts on parole and otherwise incapable people. Place looked extremely dirty and in complete disrepair, so I'm actually glad that I didn't have to check into that place.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Marc

They gave my room away. I drove 6 hours and had a reservation I was charged for by Expedia, and the hotel had given my room (and other people with reservations) rooms away
於 2024 年 4 月住了 1 晚
Joey 於 2024年5月3日回覆
We are sorry for the inconvenience caused to you, Marc! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 很糟糕

John

不喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Tim 於 2024年5月3日回覆
Apologies for the problems you had faced, John! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚

2/10 很糟糕

Jennifer，Pembroke

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
This old hotel is in terrible disrepair. It is now a flop house. It is probably also used as temporary space for mentally ill unhoused people. One was repetitively cursing at the top of his lungs most of the night. Minimal staff was unprepared for my arrival and did the bare minimum to put me in a room and provide bedding
於 2023 年 10 月住了 1 晚
Joey 於 2023年12月6日回覆
Sorry for the trouble caused, Jennifer! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Joey

2/10 很糟糕

Junrui

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

2/10 很糟糕

LEE

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel had no room on my arrival. They found a key and showed me a room that had no bed. They found a recently vacated room , matress ripped and stained, room not made up (folded sheets on bed, no pillow or blankets nearby. Located in very seedy area, with hotel even seedier.
於 2023 年 8 月住了 1 晚
Eva 於 2023年9月11日回覆
Hi, Lee! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

2/10 很糟糕

pappu srinivasa

不喜歡：整潔度、員工素質和住宿環境和硬體
They did not have a room. Then gave a room with bed full of holes cockroaches everywhere not even clean bedsheets or even a pillow. Unsafe with lot of drug users and homeless people. No room had to find another hotel
於 2023 年 8 月住了 1 晚
Dewi 於 2023年9月11日回覆
Never meant to disappoint you, Pappu! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

2/10 很糟糕

Crystal

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Omfgggg ewwwww
This place was disgusting, we did not even start there, it's was so nasty, the bed was in the floor, no blankets no pillows bed bugs they just sprayed for, Broken old elevator we almost got stuck in, they showed us the room before getting keys glad they did. This was the worst and scary experience I've ever seen.
於 2023 年 7 月住了 1 晚
Maria 於 2023年7月29日回覆
Hi, Crystal! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Maria

4/10 不太好

Edmund

喜歡：員工素質
不喜歡：住宿環境和硬體
Needs VAST Improvement
I reserved a two queen bed room. The first room offered had one single bed and one double bed in it... and broken window! I was then offered a room with the window intact,,, but only one bed. As I was alone travelling, I acceted that room. But no discount on the price was offered and that SHOULD HAVE HAPPENED!
於 2023 年 6 月住了 2 晚
Tim 於 2023年6月21日回覆
Apologies for the problems you had faced, Edmund! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 很糟糕

Steven

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disgusting
It was essentially an abandoned building with zombies walking around, and by zombies I mean junkies. There's got to be better homeless shelters. They didn't have pillows, blankets, towels, TV, etc... It looks like it's never been cleaned. Apparently the salvation army sends homeless people there on vouchers and that's it's primary use. The fact this place is listed as a hotel is absolutely atrocious. I've stayed in some pretty bad places and this is by far the worst.
於 2023 年 5 月住了 1 晚
Maria 於 2023年5月18日回覆
Hi, Steven! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Maria

2/10 很糟糕

Mohamed

商務旅客
不喜歡：整潔度
The worth and dirty motel i see in my life no light share bath room No riegfrater no microwave Don't go there
於 2023 年 4 月住了 1 晚

2/10 很糟糕

Timothy

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property had no toilet area inside the room. The room was in disrepair and dirty. There was blood on the bedspread. Overall, this Motel was a disgrace !
Ammy 於 2023年1月18日回覆
Hi, Timothy! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 很糟糕

Jennifer

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Las condiciones son terribles, hice una reservación y llegué en la noche y me dijeron que no tenían habitaciones y tampoco me ayudaron a hacer una reubicación, Expidia fue quien me ayudó. No recomiendo por nada este hotel
於 2022 年 10 月住了 1 晚
k 於 2022年10月20日回覆
We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Kate

2/10 很糟糕

Michael

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Filth run down place. Section 8 housing.
於 2022 年 9 月住了 1 晚
Eva 於 2022年10月2日回覆
Hi, Michael! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

6/10 一般般

Jens

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
A rundown Place, 50$ is too much for this. But nice staff and helpful. Sink didn‘t flush, TV didn‘t work. You can‘t get back in without someone at the counter. The Owner should invest a little and make a nice Backpacker Hostel of it. The Building has a great substance and needs a renovation.
於 2022 年 7 月住了 1 晚
jane 於 2022年7月24日回覆
Hi, Jens! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

2/10 很糟糕

josie

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
no one at front desk so had to call nbr on wall..clerk showed up and said she had no room with 2 beds and the hot water hadnt been working all week..so she told us to go find another hotel..would not recommend at all..worst place i have ever seen.
於 2022 年 5 月住了 2 晚
Simon 於 2022年6月23日回覆
Hi, Josie! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

2/10 很糟糕

Ralph

商務旅客
No customer service
They waited till the last minute to inform me my room choice wasn't available. Then had no direct number to the hotel online anywhere. Their phone service would not answer the phone. So we had hotels.com cancel the booking. If they had communication skills, we might have settled the issue. Now I'll never know.
於 2022 年 5 月住了 2 晚
Simon 於 2022年6月29日回覆
Hi, Ralph! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

2/10 很糟糕

Michael

於 2022 年 2 月住了 1 晚
Smith 於 2022年2月22日回覆
Hi Michael, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Smith

6/10 一般般

Deborah

Overnight
It was ok for it being a cheap place to stay.
於 2022 年 1 月住了 2 晚
Jon 於 2022年2月1日回覆
Hi Deborah, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jon

2/10 很糟糕

Dick

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 8 晚
Seth 於 2021年12月18日回覆
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Seth

2/10 很糟糕

Rocky

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Luckily we were allowed to see the actual room we would have stayed in. It was atrocious. Mold, bugs, dirty, reaked of smoke and decay. My date refused to stay and so will you most likely. Save yourself the hassle and pass. If the price seems to good to be true it's because it is. Run to anything else and you will be better off.
於 2021 年 10 月住了 1 晚
Cheshta 於 2021年10月21日回覆
Hi, Rocky! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 很糟糕

真實旅客

商務旅客, 家庭旅遊
不喜歡：員工素質和住宿環境和硬體
When I finally found the hotel, my heart sank as I took in the dilapidated surroundings. Everything about the area & building screams "FLOP HOUSE!!!" As I was frankly desperate for accommodations, I walked into the lobby anyway. Published check-in time is 3:00 pm. I arrived at about 3:40 AND MY ROOM HAD ALREADY BEEN GIVEN TO SOMEONE ELSE. The room I'd reserved had a full bath & 2 queen beds. The one I was offered in exchange had a single bed & a shared bathroom in the hall--Not ideal for my 91 y/o mother who was with me. I was also offered an additional night's stay for free, which was no help at all when I absolutely needed to leave promptly the next morning. Speaking w/a local gentleman later, he informed me that the "Holley" is, "the worst hotel in town." I certainly hope he was right; if there's a worse hotel in Bradford than the Holley, I shudder to think what it might be like.
於 2021 年 8 月住了 1 晚
Tim 於 2021年8月21日回覆
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 很糟糕

Susan

於 2021 年 8 月住了 1 晚

2/10 很糟糕

Tim

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 7 月住了 1 晚

2/10 很糟糕

Sandra

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No room on arrival
於 2021 年 7 月住了 1 晚
Cheshta 於 2021年7月26日回覆
Hi, Sandra! We truly regret the distress caused. We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Ivy

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quick stay
Good experience
於 2021 年 4 月住了 1 晚
Leo 於 2021年4月19日回覆
Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Alex

6/10 一般般

Jerel

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
It was dirty
於 2021 年 4 月住了 1 晚
Marie 於 2021年4月15日回覆
Sorry for the hassle you faced, Jerel! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

2/10 很糟糕

Kay

不喜歡：整潔度、員工素質和客房舒適度
於 2021 年 3 月住了 1 晚
Leo 於 2021年4月14日回覆
Hi, Kay! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The room smelled weird and it was extremely dirty. The shower was not clean and it had old bad soap in it.
於 2021 年 3 月住了 6 晚
Mike 於 2021年3月28日回覆
Apologies for the inconvenience caused! We have marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Mike

10/10 有夠讚

Scott

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 12 月住了 2 晚
Bella 於 2020年12月22日回覆
Hi, Scott! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Bella!

2/10 很糟糕

Vincent

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 5 晚
Jason 於 2020年9月21日回覆
Hi, Vincent! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jason

2/10 很糟糕

Donald

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Never again
Shower was a mess, had to move tv to get close enough to a plug to use it, ants, no phone in room, when I called to say I wouldn’t get there until midnight, no answer tried 3 times, called corporate they couldn’t reach desk either, terrible place, elevator didn’t work was in 3rd floor.
於 2020 年 9 月住了 1 晚
Marie 於 2020年9月21日回覆
Sorry for the hassle you faced, Donald! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

10/10 有夠讚

Michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quaint and Charming
This is a very comfy hotel. It feels like your staying in a hotel from a 100 years ago.
於 2020 年 9 月住了 1 晚
Cheshta 於 2020年9月10日回覆
Thank you for rating us with such awesome words, Michael! We will strive to keep up with your expectations always. Regards, Jacob

2/10 很糟糕

connor

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 2 晚
Marie 於 2020年7月14日回覆
Hi, Connor! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

2/10 很糟糕

Julia，New York

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The hotel was horrible. We went to check in and we sat in the "lobby" for over 20 minutes while they "found us the best room." So the room he takes us to had no TV, was very old and only a sink and a toilet. There was no wi fi, no shower and was the size of a closet. The guy was very nice but he said that the two floors have shared bathrooms. It was awful. It was almost scary. Tun! Do not go there.
於 2020 年 7 月住了 1 晚
Christina 於 2020年7月7日回覆
Hi, Julia! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Christina!

2/10 很糟糕

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2020 年 7 月住了 1 晚
Cheshta 於 2020年7月5日回覆
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jasen

2/10 很糟糕

Outtahere，Lewistown

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Didn't stay! in the middle of renovations no tv no wifi only a service elevator, now to see if i get my reservation refunded!!!!
於 2020 年 6 月住了 1 晚
Ammy 於 2020年7月1日回覆
Hello, we are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Leo

8/10 不錯哦

Mollie，Bradford, PA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staircase was grand! I loved the high ceilings and the staff were polite and helpful. Everything was clean and I felt safe in my room. I would describe it as more of a hostel environment than a hotel though, which was exactly what we were looking for and for exactly the right price. Parking was easy and plenty of shops and restaurants within walking distance, with its location on Main St. The OYO is clearly a fixture of the local community and I'm pleased some of the building's charm still peaks through despite the necessary renovations.
於 2020 年 6 月住了 1 晚
Ammy 於 2020年6月23日回覆
Thank you for your appreciation, Mollie! We hope to give you a consistent service every time. Regards, Marie.

2/10 很糟糕

Charles，Pittsburgh, PA

不喜歡：員工素質、設施服務和住宿環境和硬體
I didn't get to go and would like my refund. Please call me about this.
於 2020 年 6 月住了 1 晚