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Lone Mountain Ranch

3.5 star property
Family-friendly slopeside fun with cross-country skiing

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Front of property - evening/night
Ridgetop Lodge | Living area | Fireplace, iPod dock, MP3 dock
Deluxe Cabin, 2 Bedrooms (Coyote) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Cabin, 1 King Bed (Lamedeer) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Cabin, 6 Bedrooms (RIDGETOP) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is NT$47,333
NT$70,109 total
includes taxes & fees
Aug 7 - Aug 8

Room options

Available filters for rooms
Showing 25 of 25 rooms

Room (Douglas Fir)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 57 Ping (188 square meters)
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Beds

Room (B-K)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 42 Ping (139 square meters)
  • Sleeps 10
  • 2 King Beds, 1 Twin Bed and 2 Twin Bunk Beds

Room (Ridgetop)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
  • 169 Ping (559 square meters)
  • Sleeps 12
  • 5 King Beds, 1 Queen Bed and 6 Twin Beds

Room (Bighorn)

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 22 Ping (73 square meters)
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Room (Coyote)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 22 Ping (73 square meters)
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Room (Larkspur)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 22 Ping (73 square meters)
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Room (Hilltop)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 34 Ping (112 square meters)
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Room (Canyon)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room (Lamedeer)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room (Bitterroot)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Ouzel)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 15 Ping (50 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Shooting Star)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 20 Ping (66 square meters)
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

Room (Bullmoose)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 25 Ping (83 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Bald Eagle)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 1 King Bed

Room (Pine Martin)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

Room (Grayling)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

Room (Rainbow)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

Room (Blackbear)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room (Cougar)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 12 Ping (40 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room (Porcupine)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 Queen Bed

Room (Meadowlark)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 Queen Bed

Room (Blue Spruce)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

Room (Lodgepole)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

Room (Chipmunk)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 6 Ping (20 square meters)
  • Sleeps 2
  • 1 Queen Bed

Room (Aspen)

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Hypo-allergenic bedding
  • 35 Ping (116 square meters)
  • Sleeps 6
  • 3 King Beds
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About the neighborhood

Map
750 Lone Mountain Ranch Rd, Big Sky, MT, 59730

What's nearby

  • Big Sky Town Center - 4 min drive - 2.8 km
  • Big Sky Golf Course - 6 min drive - 3.2 km
  • Ousel Falls Park - 8 min drive - 5.9 km
  • Big Sky Resort - 11 min drive - 6.0 km
  • Cabin Ski Lift - 13 min drive - 7.0 km

Getting around

  • Bozeman Yellowstone Intl. Airport (BZN) - 59 min drive

Restaurants

  • ‪Everett's 8800 - ‬28 min drive
  • ‪Scissorbills Saloon - ‬12 min drive
  • ‪Gallatin Riverhouse Grill - ‬11 min drive
  • ‪Warren Miller Lodge - ‬19 min drive
  • ‪By Word of Mouth/bywom bistro - ‬4 min drive

About this property

Lone Mountain Ranch

Family-friendly hotel near Big Sky Town Center
You can look forward to a free breakfast buffet, an airport shuttle, and a garden at Lone Mountain Ranch. Hit the slopes at this hotel offering ski-in/ski-out access, cross-country skiing, and a ski shuttle. Treat yourself to a massage or other spa services. Enjoy onsite activities like horseback riding, sledding, and snowshoeing. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A free area shuttle, babysitting (surcharge), and massage treatment rooms
  • Meeting rooms, snow sports gear, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as fireplaces and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • Private yards, wardrobes/closets, and mini fridges

Languages

English, Spanish

Similar properties

Reception

Montage Big Sky

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 66 reviews
The price is NT$25,293
NT$30,878 total
includes taxes & fees
Aug 28 - Aug 29
Montage Big Sky

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free area shuttle
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Cross-country skiing
  • Horseback riding/rentals
  • Playground
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 30 buildings
  • Banquet hall
  • Built in 1915
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 15 percent of room rate
The resort fee includes:
  • Concierge service
  • Housekeeping
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (one way)
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lone Mountain Ranch Big Sky
Lone Mountain Ranch
Lone Mountain Ranch Hotel Big Sky
Lone Mountain Ranch Hotel
Lone Mountain Guest Ranch Hotel Big Sky
Lone Mountain Ranch Big Sky Montana
Lone Mountain Ranch Hotel Gallatin Gateway
Lone Mountain Ranch Gallatin Gateway
Lone Mountain Gallatin Gatewa
Lone Mountain Ranch Hotel
Lone Mountain Ranch Big Sky
Lone Mountain Ranch Hotel Big Sky

Frequently asked questions

Is Lone Mountain Ranch pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Lone Mountain Ranch?

As of 2025/7/29, prices found for a 1-night stay for 2 adults at Lone Mountain Ranch on 2025/8/7 start from NT$47,333, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lone Mountain Ranch?

Self parking is free at this property.

What time is check-in at Lone Mountain Ranch?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 AM–3:00 PM for a fee.

What time is check-out at Lone Mountain Ranch?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Lone Mountain Ranch provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 150 per vehicle applies.

Where is Lone Mountain Ranch located?

Nestled on the slopes, this ski-in/ski-out hotel in Big Sky is within 2 mi (3 km) of Gallatin National Forest and Big Sky Town Center and close to winter sports such as snowmobiling. Big Sky Golf Course and Big Sky Community Park are also within 3 mi (5 km).

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Lone Mountain Ranch Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 49 reviews
Rating 8 - Good. 5 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Can't wait to go back!!
Stayed 3 nights in Jan 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cozy log cabin. Great food and staff very pleasant. Only disappointment was our room never got cleaned.
Stayed 3 nights in Feb 2024

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Beautiful setting! Lovely stay!
Stayed 1 night in Apr 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth…

Amazing property…service was second to none!
Stayed 1 night in Apr 2023

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The property has so much to offer, the staff is super friendly, and the ranch is convenient to the mountain and village. We loved the early morning coffee service and the food at the restaurant was fantastic. I can't imagine a better experience.
Stayed 4 nights in Mar 2023

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely beautiful. The staff is amazing and we were incredibly sad to leave. Will definitely be back.
Stayed 2 nights in Feb 2023

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous log cabins

A unique accommodation in a log cabin on a huge ranch perfect for outdoorsy people: 50 miles of Nordic trails, delicious breakfast, wood stove, welcoming basket, super friendly staff
Stayed 3 nights in Feb 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Mar 2023

10/10 Excellent

RAN

Liked: Staff & service, amenities, property conditions & facilities
unique cabin experience in big sky during late winter/early spring. everything provided here was good quality, as well as services. Finally, I would say it's best family friendly lodging in big sky area, and we will be back.
Stayed 2 nights in Apr 2023

10/10 Excellent

Pou I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the ultimate Montana experience! There is a fancy restaurant on site, but the sleigh ride dinner is the highlight. Tons of activities such as hiking, snowshoeing, cross-country skiing etc. on the property. Excellent hospitality (morning coffee delivered to your cabin, luggage service).
Stayed 5 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Winter Wonderland

The Ranch is beautiful. It was not clear where to check in, but once you entered the Outpost building, everything was there. VERY cordial staff in a beautiful surrounding. The cabins are incredible, complete with a woodturning fireplace or stove. There was a welcome basket in our room complete with a bag of carrots to feed the horses! Dinner at the Horn and Cantle was incredible and do not miss the Sleigh Ride dinner. What a magical place!
Stayed 3 nights in Mar 2023

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fabulous. Service, food, cabin, and the horses and goats were so cute! The only thing I am disappointed about is the gratuity fee the hotel charged. I was unaware. We tipped everyone and if we knew about the gratuity fee being included we would have not tipped. We did enjoy our stay and just be aware of all the extra fees and taxes that get charged. It’s a beautiful place!!!
Stayed 4 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The actual stay was awesome, food, dinner, and comforts were up to expectation and on brand with my previous experiences here. However, I booked a two night stay through hotels.com, and was informed after I checked in that I would have to check out the next morning because they were closing. Due to the price of finding another place to stay on the same day, I just cut my ski trip short and went home. I have yet to be reimbursed for the night I was unable to stay, despite talking to two people at LMR and one person at hotels.com customer service. And now
Stayed 2 nights in Apr 2023

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sick slicker meets the ranch!

Ok, this will be an interesting review! First off I have to say that the staff here has to be the nicest people I've meet at any resort or hotel. The willingness to accomodate are that of the finest luxury brand hotels, the service was great! That being said I had to take myself out of my bubble of luxury stays and fine hotels and make it like an adventure as if we were camping (which I've never gone camping in my life until now) When I booked this I had no idea of it was getting, so the first night I was rather annoyed at the parlking, as it was a longs ways to the cabin and it was 40 degrees so the snow was melting and it was a muddy walk. Then I found that there is no TV in the room, I quickly I set up my lap top and was streaming the networks! I was quick to remind my two young boys that this is an adventure in camping and we need to make it fun! It took me a day to change my attitude and I decided when in roam do as the romans then the place really grew on me. At nights we made a fire and watched tv on my large lap top, our days we spent skiing so we made the nights cozy! The menu at the main restaurant I would put up against of the best restaurants in any major city, the food was amazing! The small quaint saloon makes for a great place to grab a drink, Kyle the bartender was fantastic! I was told that about half of the cabins have been renovated, mine was not but at the same time it made it rustic and authentic Montana! It ended up a being a great stay!

10/10 Excellent

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lone Mountain Ranch is a one of a kind montana experience. It’s quiet, peaceful western ranch vibe is just what is needed for an ideal vacation. The staff is welcoming and kind. Even if you’re not staying at LMR, the horn and cattle is a gem of a restaurant.
Stayed 1 night in Apr 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff
Stayed 1 night in Apr 2023

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2023

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable setting, top notch restaurant and to die for cross country skiing and snow shoeing on property and big sky downhill skiing 10 minute drive.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We were made to feel by all the staff that every other guest on the property was more important than us. We were celebrating a very special occasion, but we were treated as if we were a nuisance. From check-in, where the receptionist was visibly annoyed that she needed to assist us, to being ignored by the hostess as the restaurant where we had a dinner reservation, we were made to feel like chopped liver. It was awful. There were many other mishaps in terms of the service we received that I would be happy to discuss with the property manager, because I know that they would not want their guests to feel unwelcome as we were. On a positive note, our cabin was wonderful, we loved the coffee delivery, and the property beautiful.
Stayed 1 night in Feb 2021