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Reviews of The Imperial Motel

4 out of 5
The Imperial Motel
Cnr Bong Bong & Bundaroo Sts, Bowral, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 356 out of 845 reviews" "
Rating 8 - Good. 361 out of 845 reviews" "
Rating 6 - Okay. 90 out of 845 reviews" "
Rating 4 - Poor. 26 out of 845 reviews" "
Rating 2 - Terrible. 12 out of 845 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dane

Great spot for quick stay!
Stayed 1 night in Apr 2024

8/10 Good

Anatoli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Struggle to climb stairs. Changed to downstairs room with no hassle. Hotel is clean and tidy with plenty of parking. Wonderful bed. Will stay again.
Stayed 1 night in Apr 2024

4/10 Poor

Brett

Traveled with partner
Disliked: Staff & service
We stayed here for a night in mid April 2024. They will take copies of your credit card and drivers license on check in. Copying a drivers license is not that uncommon, although disappointing. Copying all the details on a credit card is uncommon, and very poor practice. Processes here pose a material risk of fraud/identity theft. It was generally neat, clean and quiet. The associated hotel conveniently has a bistro and pizza restaurant, and it is an easy few minutes walk to the shops, cafes and restaurants. There is reverse cycle split system heating and cooling. It struggled to get a lot of warmth into the room - the brick walls that help with noise also tend to retain the cold. Power points next to the bed are located low and behind the bedside table. You can plug your phone in there, although it will require a bit of work. The bathroom and shower will be good for someone who is tall, and hot water delivery was strong and consistent. The bathroom does get very steamy and wet in the absence of an exhaust fan. Both Netflix and Prime were logged in and ready to use - not sure whether this was intended, or a previous guest did not log out. Wifi is included. Download and upload speeds were 27.5 Mbps and 8.1 Mbps respectively. There is open air onsite parking. It is a little tight but reasonably usable.
Stayed 1 night in Apr 2024

8/10 Good

Sam

Stayed 1 night in Mar 2024

10/10 Excellent

alan

Traveled with partner
Liked: Staff & service, property conditions & facilities
It’s all good
Stayed 1 night in Mar 2024

6/10 Okay

Anthony, Highett

Liked: Property conditions & facilities
Ok but average for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah, Kirrawee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotlessly clean and very spacious. Beds were comfortable. Excellent value.
Stayed 1 night in Feb 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet motel with everything you need for a short stay.
Stayed 2 nights in Jan 2024

6/10 Okay

johanes

Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A basic motel with everything you might expect - frig, kettle, TV, AC, all very well done but nothing flash. Comfortable beds, good shower, limited toiletries. Perfect for a night of two.
Stayed 1 night in Jan 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
Nicely sized room and we'll laid out. Would be nice to have microwave and it would be good if they had a toaster with a wider opening. Overall a very good property to stay at with a very central location.
Stayed 1 night in Jan 2024

10/10 Excellent

Marilyn

Stayed 1 night in Jan 2024

4/10 Poor

Yogasvari

Disliked: Cleanliness, staff & service
Comfortable motel close to amenities. Customer service was poor. Lady at the reception was unfriendly and not welcoming.
Stayed 2 nights in Jan 2024

2/10 Terrible

Nitin Kumar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No communication from property manager. Even after informing them about our late arrival no one was at the property to check us in.
Stayed 1 night in Jan 2024

6/10 Okay

sandra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Corinne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to spend a night or two. Food in the pub is exceptional!
Stayed 2 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly adequate for my needs - would stay again
Nothing to fault - room was clean, bed comfortable, air con works. Would stay again on another trip.
Stayed 1 night in Dec 2023

8/10 Good

Robyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Jack Patrick Dominic

Stayed 1 night in Dec 2023

8/10 Good

Maureen

Stayed 2 nights in Dec 2023

8/10 Good

Gai

Business traveler
Liked: Staff & service, amenities
Catered for my over night stay well and all my room requests were met, was hassel free enjoyable stay
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good as usual
Stayed 1 night in Nov 2023

6/10 Okay

Bryan

Stayed 1 night in Oct 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
It contained everything I needed. Meals were easy to get nearby. Comfortable.
Stayed 4 nights in Sep 2023

6/10 Okay

Louise

Stayed 2 nights in Oct 2023

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Oct 2023

10/10 Excellent

Shannan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Anh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family had an enjoyable time in Bowral staying at The Imperial Motel. Very convenient location!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed
Stayed 1 night in Sep 2023

8/10 Good

Sarah

Liked: Cleanliness
Friendly reception and pleasant accommodation
Stayed 3 nights in Sep 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to Corbett Park Tulip Festival
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were so comfortable. The shower was excellent, full on, great temperature. Having several eatery areas and different foods was great idea. servings were huge and delicious. I was concerned with all the building going on. The area was poorly lit but it was potentially a falls risk, albeit temporary.
Stayed 2 nights in Sep 2023

10/10 Excellent

Brett, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little property .clean room. Close to the station and super close to town. Will stay again when i come down
Stayed 2 nights in Sep 2023

10/10 Excellent

Craig

Stayed 1 night in Sep 2023

2/10 Terrible

Christopher

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t stay again
Stayed 1 night in Aug 2023

8/10 Good

Peter

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2023

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2023

8/10 Good

Ian

Stayed 1 night in Aug 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool
Stayed 1 night in Jul 2023

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable bed.
Stayed 1 night in Jul 2023

10/10 Excellent

Kylie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a short stay away from the city and very very friendly staff!
Stayed 1 night in Jul 2023

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great go to place to stay at whilst visiting from Sydney
Stayed 1 night in Jul 2023