The pool is lovely, but the lack of parasols an issue. Pillows were very hard, so I slept badly. The room that I thought I’d chosen on the Expedia website was not the one that I got given. You advertise a sea view. Please be more honest. as I had a wall view- but at least the room was quiet!!
Lucinda
於 2025 年 6 月住了 1 晚
8/10 不錯哦
ken
2025 年 6 月 15 日
喜歡:整潔度和員工素質
Only one lift that takes a maximum of 3 people which is too small for the size of the property.
ken
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Dayle
家庭旅遊
2025 年 6 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
Dayle
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Katy Louise,SITTINGBOURNE
親子旅遊
2025 年 5 月 31 日
喜歡:設施服務
不喜歡:住宿環境和硬體
We had a good stay here. Staff were very helpful, friendly and professional. Everything was very efficient. No queues for check-in or breakfast and dinner service very good.
Our only criticism would be that the decor was tired and our room, although comfortable, wasn’t very modern. The hotel could do with a refurbishment. Sound proofing could also be better. We were on the first floor and could hear loud music from downstairs in the evening until past 10pm. Indoor pool was in hotel next door (chlorine in air was very strong and made my eyes sting even as a spectator), outdoor pool was pretty chilly to stay in for too long.
Katy Louise
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Terena
2025 年 5 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely and clean , staff really helpful . Could do with a lick of paint externally
Terena
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Laureen
團體旅遊
2025 年 5 月 24 日
喜歡:整潔度和員工素質
A little shabby from our last stay in 2021. Chairs worn,
chairs so low could not get out of unaided.
If we had booked we would not have had to pay £12 a night parking. So will book direct next time.
Laureen
於 2025 年 5 月住了 4 晚
10/10 有夠讚
murugan
2025 年 5 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
murugan
於 2025 年 5 月住了 2 晚
6/10 一般般
Andrew
2025 年 5 月 17 日
不喜歡:住宿環境和硬體
This hotel has the potential to be great due to its location and views however it is in need of exterior (e.g painting) and interior attention to detail. Examples inside include tape on areas of carpet in the hallways, public sofas with split cushions and down at heal furniture on the balconies. The decor was somewhat outdated in parts. The room and bathroom were fine.
Parking is difficult and is charged extra at £12 per day when booking through Expedia which we didn’t know in advance.
We paid for a superior room with a balcony and sea view. The room itself was nice however there was considerable noise from the hall and neighbouring rooms making for a disrupted stay. The sea view was impressive, the balcony was very large but with tatty furniture and little privacy which was disappointing.
We didn’t eat at the hotel choosing to walk down to the nearby beach restaurant which we enjoyed.
We understand some of the facilities were in the next door hotel which was not explained to us on arrival.
Overall a disappointment.
Andrew
於 2025 年 5 月住了 2 晚
6/10 一般般
Norma
2025 年 5 月 9 日
喜歡:設施服務
Excellent breakfast but hotel rooms tired and needing refurb.
Norma
於 2025 年 5 月住了 1 晚
4/10 不太好
Jose
2025 年 5 月 7 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The property is run down. The room is too small and bed very uncomfortable. This property is not a 4 star.
Jose
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Liam
商務旅客
2025 年 5 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Older hotel with a very small shaky lift (do the stairs if you can). Staff are excellent and a lovely area of Bournemouth. Good value.
Liam
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Bertha Roxana,Berkhamstead
家庭旅遊
2025 年 5 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice Art deco building very cool and beautiful. The location and views from the balcony is amazing. Also the cleaning is very good and the stuff is very kind and very nice
Bertha Roxana
於 2025 年 5 月住了 2 晚
6/10 一般般
Naomi
情侶出遊
2025 年 5 月 3 日
喜歡:整潔度、員工素質和設施服務
It was ok, but pricy for what it is, beds not very comfy at all, lounge bar and outside area nice, staff nice, didn’t appreciate drilling at 7.30 in the morning, was clean
Naomi
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Ionel
2025 年 5 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Ionel
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Maud
2025 年 5 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Maud
於 2025 年 4 月住了 3 晚
10/10 有夠讚
David
2025 年 4 月 29 日
David
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Vanessa
情侶出遊
2025 年 4 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Zak and his team were amazing
Vanessa
於 2025 年 4 月住了 2 晚
6/10 一般般
Lynda
家庭旅遊
2025 年 4 月 4 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Staff very helpful and polite, food was lovely too. The building itself is run down, torn carpets on stairs, peeling wallpaper, scuffed paint. Very dated decor, smallest lift known to man kind!
Lynda
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Sandra
2025 年 4 月 1 日
Sandra
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Desmond
2025 年 3 月 25 日
喜歡:員工素質和住宿環境和硬體
Desmond
於 2025 年 3 月住了 3 晚
4/10 不太好
Sky
2025 年 3 月 23 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Was not allowed into our hotel till we started to cry cause we was 3 hours away from home. We had id but needed a bank card and then got told there was nothing they could do and to pretty much go away. Till two women from an event that didn’t work there had to help us. Ruined my partners 21st birthday by making her cry. Awful service. Got in the end after crying cause they could use Apple Pay all of a sudden.