We booked the family room for a group of 5. The setup was a large king size bed, double sofa bed and a single foldable bed.
The king size bed was lovely to sleep on. The single bed could not be used as it was so bad, the floor was a more comfortable space to sleep.
The sofa bed is probably the worst sofa bed I have slept on. The mattress had no support and I ended up with back pain every morning. I mean I have an Ikea sofa bed, average priced one and that is 1000 times better than this sofa bed.
The bathroom is lovely with very functional monsoon shower head. It was clean and spacious.
Parking is convenient and you will find a space always. It is a safe parking area.
Check in was quick but no one showed us to our room. That was a let down. I have always stayed in good quality hotels and usually they show you to your room. Was not easy to find but we managed.
The pool was meant to open in 1st May and being a very warm day, a lot of quests wanted to get a morning swim in. We were told they open at 8. When we got there the pool was still being sorted out, chemical balance or something. My thoughts and others were why didn’t you get the pool sorted a day or two before to iron out any issues. A huge let down there.
Overall, a good hotel and well located. It’s better than most but at the same time for the premium price paid, more was expected.
Staff around the hotel are lovely and friendly. Genuinely seemed nice.
We would probably use again at some point.