Fantastic lodge, clean, warm and quiet. Quick replies to questions. You don't need to message about parking or a code to get in. Wait for a email an hour after booking.
If booking at short notice your name won't be on the room list so you have to phone them. Only downside.
Fridge and microwave with cutlery downstairs.
Neil
於 2023 年 3 月住了 1 晚
10/10 有夠讚
Richard
情侶出遊
2022年10月29日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent location, very comfortable and clean room, large TV on the wall, no negatives about the property.
Richard
於 2022 年 10 月住了 1 晚
10/10 有夠讚
Richard
商務旅客
2022年7月30日
喜歡:整潔度、設施服務和住宿環境和硬體
Does just what it says. Not a luxury hotel, just a comfortable, clean place to stay. Excellent value for money.
Richard
於 2022 年 7 月住了 1 晚
6/10 一般般
Diane
2020年9月28日
喜歡:整潔度和客房舒適度
不喜歡:員工素質
NO BREAKFAST :(
Clean and comfortable room. Booked 2 nights bed and breakfast through hotels.com Note in bedroom giving times of breakfast. Came down in the morning, no breakfast and no sign of anyone. Rang the number on our booking to be told aggressively "I don't do breakfast and hotels.com got it wrong. I am not giving you a refund!" I pointed out I hadn't asked for a refund just some breakfast. She told me to take it up with hotels.com - I did and spent over an hour on the chat line with an agent and never had any response. The owner of Boston Lodge then rang me back to tell me "Anyway you only booked for a single person and our son turned up with his girlfriend, you haven't paid for her!" Wow! I pointed out very calmly that I had indeed paid for a double room for 2 people bed and breakfast... "hang on..... oh yes, it was somebody else not you. Go and check with Expedia about your breakfast"
Hmmm... not exactly the customer service one would expect and will certainly not use again - the Travel Lodge would have been better - at least we could have got a cereal bar from the petrol station. We had been expecting a lovely cooked breakfast - and just got told off for asking.
Diane
於 2020 年 9 月住了 2 晚
8/10 不錯哦
Jean
2020年9月18日
喜歡:住宿環境和硬體和客房舒適度
Ok for overnight stop
After an inauspicious start, this was a good stopover. We received a text with the number of the key box which enabled us to enter the property, but inside there was no note to tell us the room number. We rang a mobile number but it was poor reception & the person on the end of the line wasn’t sure which room we were to be in.
When the room was sorted out it was comfortable & clean ( apart from behind the unit housing tea/ coffee). The shower was in the room & everything was ok. It was good value, although breakfast was offered online & we were told to be sure & fill in the breakfast list, there was no list! We left and got breakfast on our way. We never saw anyone the whole time.
Jean
於 2020 年 9 月住了 1 晚
10/10 有夠讚
Sandra
團體旅遊
2020年2月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sandra
於 2020 年 2 月住了 1 晚
2/10 很糟糕
damian
商務旅客
2020年2月15日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Could do better
I arrived to a note on the door. Please call this number. After pushing the camera doorbell and it not being answered I then called the number which went to voice mail. I find this to be a very unwelcome start to any stay.
First impressions are everything to me.
The call was returned about 15 minutes later but by then I had already decided not to stay.
Sorry guys you could do a lot better.
I won't be staying with you again