"The hotel has a great history and the lobby is beautiful, however, the term "faded glory" is best to describe the place now. It needs work. The hotel is not located in a very good area with bums passed out on the sidewalk and lots of homeless wandering around. The room was just ok. Certainly not a 4 or 5 star room. The bathroom is nice. The famous Hot Brown is WONDERFUL!!! The main problem is the place is tired and the staff needs more training. There was trash just thrown behind the bar glasses on the window ledge, a stapler sat on the bar, crap just left around, etc. Fine if I'm a local tavern but this is supposed to be a fancy place. We had reservations in the lobby restaurant. When we checked in the hostess wanted to seat us at a high-top table in the walkway by the bar...in an empty restaurant. Seriously? They expect me to drop a couple hundred dollars on dinner in an empty "fancy" restaurant sitting at a high-top table like I was having dinner at Hooter's? It sounds like I'm being picky. Maybe I am. But once you see the lobby of the Brown and imagine what it COULD be, you will understand why I was VERY underwhelmed. There are nicer hotels for the same money."
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