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Hotel Madame

2.0 star property
Hotel with a 24-hour front desk, a quick walk to Rue Sainte-Catherine

Choose dates to view prices

Photo gallery for Hotel Madame

Front of property
Panoramic Room, 1 Queen Bed, Non Smoking, City View | 1 bedroom, minibar, in-room safe, individually decorated
Classic Room, Non Smoking, City View | 1 bedroom, minibar, in-room safe, individually decorated
Reception
Comfort Room, Non Smoking, Courtyard View | Room amenity
In the heart of Bordeaux, Hotel Madame offers a unique blend of art and luxury. Discover an on-site art gallery, browse the shopping mall, or lose yourself in a good book from the library. With helpful staff and free in-room WiFi, this hotel is sure to leave a lasting impression.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Free WiFi

Room options

View all photos for Panoramic Room, 1 Queen Bed, Non Smoking, City View

Panoramic Room, 1 Queen Bed, Non Smoking, City View | 1 bedroom, minibar, in-room safe, individually decorated

Panoramic Room, 1 Queen Bed, Non Smoking, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Non Smoking, City View

Classic Room, Non Smoking, City View | 1 bedroom, minibar, in-room safe, individually decorated

Classic Room, Non Smoking, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 1 Queen Bed, Non Smoking, City View | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Non Smoking, Courtyard View

Comfort Room, Non Smoking, Courtyard View | 1 bedroom, minibar, in-room safe, individually decorated

Comfort Room, Non Smoking, Courtyard View

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Shower/tub combination
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
4 Rue Bouffard, Bordeaux, Gironde, 33000

What's nearby

  • Rue Sainte-Catherine - 6 min walk - 0.6 km
  • Grand Theatre of Bordeaux - 8 min walk - 0.7 km
  • Place des Quinconces - 9 min walk - 0.8 km
  • Place de la Bourse - 11 min walk - 0.9 km
  • Place de la Victoire - 16 min walk - 1.4 km

Getting around

  • Gambetta Tram Station - 2 min walk
  • Mérignac-Arlac Station - 6 min drive
  • Merignac Airport (BOD) - 27 min drive

Restaurants

  • ‪Le Dijeaux - ‬1 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪Le Clemenceau - ‬2 min walk
  • ‪Les Trois Pinardiers - ‬1 min walk
  • ‪French.house - ‬1 min walk

About this property

Hotel Madame

Hotel near Rue Sainte-Catherine
Located close to Grand Theatre of Bordeaux and Place des Quinconces, Hotel Madame provides an art gallery on site, a shopping mall on site, and a library. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), an elevator, and concierge services
  • A porter/bellhop, tour/ticket assistance, and luggage storage
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-compatible safes, in addition to perks like free WiFi and minibars.
More amenities include:
  • Heating and portable fans
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 22 per day); discounts available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Private wine tours
  • Shopping mall
  • Wine tours

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 22 per day(656 ft away; open 24 hours)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hotel Madame pet-friendly?

Yes, Hotel Madame allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of EUR 200 per stay and a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Madame?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Madame?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Madame located?

Located in Bordeaux City Centre, this hotel is within a 10-minute walk of Rue Sainte-Catherine, Grand Theatre of Bordeaux, and Place de la Bourse. Place des Quinconces and Place de la Victoire are also within 1 mi (2 km). Gambetta Tram Station is only a 2-minute walk and Grand Theatre Tram Station is 6 minutes.

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Hotel Madame Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 82 reviews
Rating 8 - Good. 20 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a Great location and hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Hannah

Liked: Amenities
Wonderful hotel with incredibly nice staff - would highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms. Good location.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, characterful room. Great location in the heart of walkable Bordeaux and very friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely madame hotel

Wonderful stay great set up and staff . Sadly very noisy from people upstairs all night
Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Botique Hotel. Friendly, knowledgeable staff. Room had an amazing view of one of the historical arches. We did the Wine Museum tour on the host's recommended which was amazing. Room clean, bed comfortable, walkable distance from the Tram, local cafes and shops.
Stayed 2 nights in May 2025

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Compact but well thought out rooms. Very centre of Bordeaux but really quiet with the windows closed. Fan, kettle, coffee machine and mini bar in the room. Great location for exploring Bordeaux
Stayed 1 night in Jun 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fab property! Staff were so welcoming and the rooms were very clean. Brilliant hotel for a solo traveller too. Will definitely recommend 😁👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. The only thing missing - an air conditioning. We know, they are trying to be eco friendly - but with 30+ degrees it got really hot.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personell was very kind. Hotel located in the centre of Bordeaux
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service

Nice stay

The staff were extremely helpful with parking and dining recommendations. The room was nice. No Ac but they had fans.
Stayed 1 night in May 2025

8/10 Good

María De La Luz

Liked: Cleanliness, staff & service, amenities
Location is great, just in the border of the city center. People at the reception at all times were super nice, friendly and helpful. The bad points, room was very hot at nights, no AC, only floor fans. Our suggestions, there are portable AC units. Buy some.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel , very helpful , friendly staff providing knowledge of the area , booking taxis etc .
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very helpful staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotels at the edge of the pedestrian area of the core of Bordeaux. Restaurants, shopping and trams stops are close by making it a great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful! The hotel was clean, the bed comfy, and shower hot (although small). The property is located perfectly to walk the inner city. A short distance to great dining options and bars.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great! Absolutely amazing staff and the rooms are amazing. They provide great recommendations to local restaurants and shopping and are very knowledgeable about the area
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Great location
Stayed 4 nights in Jun 2023

4/10 Poor

Larry

Disliked: Amenities
Staff were incredible and tried to make our stay tolerable, BUT the lack of air conditioning was really unfortunate as it was over 80 degrees when we were there and the sun shone directly into our room. Even with drapes closed it was impossible to cool the room down. Unfortunately we only could stay one night and had to relocate to another hotel for the remainder of our trip. Our room was unbelieveably small as you can see by the photo and the shower felt more like a coffin than a shower. Truly unfortunate. Location was great, but there are better options in the area.
Entrance to hotel
The shower (if you can call it that).
Ch. 42 was the smallest room on the top floor. Pretty sure 32, 22 and 12 would be the same.
Trying to cool down the room once the sun stopped beating in. NO LUCK.
Stayed 2 nights in May 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
Great location to explore the beautiful city. Travelled with a friend and we had separate rooms - both classic. Mine was extremely small and tired in comparison to her room. Again, only my room, but found it quite noisy. I could hear the programming - tv from the adjacent room and when people arrived above me each night it was very loud. The staff were amazing and you can’t beat the location. I’m giving it a 4.
Stayed 2 nights in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
This place has so much character. The 3 people we met at reception were wonderful, helpful and so friendly. We loved our stay

6/10 Okay

Barry

Liked: Cleanliness, staff & service
We were going for French charm and it definitely had that. The room & bath were super small - self-Inflicted wound since they posted the square footage but don't book the classic room unless you can handle 130 square feet. We traveled all over Europe and are accustomed to small rooms but this was super small and we're small people. The hotel was nice and it was in the pedestrian zone but not a good value at $165 a night.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel Madame Bordeaux

Great stay at Hotel Madame in the centre of Bordeaux. Very close to the key sites and walking distance to an airport tram and all the main streets and eating places. Would highly recommend for anyone staying in Bordeaux for a few nights. Hotel staff were all very friendly and helpful throughout. Room was compact, but clean, comfortable and with a delightful view over the streets below and park.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and very attentive. Amelie was particularly helpful and we really appreciated her restaurant recommendations.
Stayed 3 nights in Apr 2023