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Reviews of Sundown Resort and Austrian Pension House

3 out of 5
Sundown Resort and Austrian Pension House
Angol Beach Road, Malay, Boracay Island, Aklan

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rucsel

Stayed 3 nights in Jun 2023

8/10 Good

Bernard

Liked: Staff & service
Stayed 3 nights in Mar 2023
Response from Peter on 2023/3/9
Dear Guest,Thank you for your review.Regards,Sundown Resort & Austrian Pension House

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities
No coffee and soap.. bit far from transporatation and had to go uphill
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place. Ideal for relaxing. Rooms are fairly priced. Convenient stores nearby. Family owned resort and super friendly. My case, bravo for early check-in.
Stayed 4 nights in Nov 2019
Response from Aljun on 2019/11/23
Thank you for your review. Hope to seeyou again soon! :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful! The rooms have really spacious balconies directly facing the beach. The beach is pristine and beautiful. There is a resteraunt and bar on site.
Stayed 2 nights in Sep 2019
Response from Jon on 2019/10/11
Thank you for your wonderful feedback Ma'am/Sir. We hope to see you again. Till next time. Best Regards, Sundown Resort

8/10 Good

Maricel, Cavite

Liked: Staff & service, amenities, property conditions & facilities
Beach front, quiet and peaceful and far from crowded area, food in restaurant is goo. Hotel rate is better than others. We will consider the same hotel on our next visit.
Stayed 3 nights in Sep 2019
Response from Jon on 2019/10/11
Thank you for your wonderful feedback Ma'am/Sir. We hope to see you again. Till next time. Best Regards, Sundown Resort

10/10 Excellent

Jennibeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax - Far from the crowd!
Amazing spot in front of the beach. A little far from the center of white beach (station 1,2 and 3) but i wouldn't trade this place to other hotels in center. I love that you can have privacy and complete relaxation in this area. No noisy crowd. Would highly recommend!
Stayed 3 nights in Aug 2019
Response from Jon on 2019/9/16
Good Day Ma'am Jennibeth, We would like to say thank you for your great reviews, we hope to see you next time. Best Regards, Sundown Resort

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019
Response from aljon on 2019/9/16
Hello, Thank you for your review and staying with us!

6/10 Okay

Verified traveler

Great beach! The service of the hotel on 2 stars. The cost of rooms overstated. To have breakfast can only at 9 o'clock in the morning, for us it later
Stayed 7 nights in Apr 2019
Response from eva on 2019/5/11
Thank you for your review. and it was stated in our fine print that the resort and restaurant opens @9am

4/10 Poor

NY-NYC_native, NYC, us

Liked: Staff & service, amenities
While the rental unit #3 was accommodating, the property was surrounded with a few properties that are abandoned and broken down/ falling apart. This made the overall experience quite disappointing. I would not recommend this for a first-timer. About some furnishings: The TV display has a huge line across from one side to the next; the sliding doors are not fully secured and the sealing fan only works on one speed.
Stayed 5 nights in Feb 2019
Response from peter on 2019/4/30
Thank you for staying with us!

10/10 Excellent

Mitch, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best room location on the island!
The place is exactly as advertised and the staff is very committed to customer service. The owners are there every day, there are numerous repeat guests and I would only stay there on Borocay. Sleeping is very quiet, extremely safe and night life, shops and restaurants are walking distance. The Sundown Restaurant is 5* so you could eat every meal there. The view is excellent and the sand is right there. The staff really is as good as it gets! The views are great and water sports and boat trips are minutes away. You definitely will enjoy your stay here!
Stayed 8 nights in Oct 2017

8/10 Good

jeff, los angeles

Liked: Cleanliness, staff & service, room comfort
Ocean view of White Beach
Great location near station 3.. Not too noisy but close to the action. Beautiful beach and blue water right outside. They are working on it, but really need to hurry up and fix wifi and also get credit card terminal.
Stayed 4 nights in Oct 2017

6/10 Okay

A, sydney

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not a hotel
This is an apartment, not a hotel...as long as you are aware of this then it can work. Staff were great. A little,bit away from crowded beaches of Station 2, but an easy walk. Not to be confused with Sundown Suites which is around the corner and seem to manage these apartments.
Response from Kristine on 2017/1/12
Thank you very much for taking your time in reviewing us and thanks for your feed back. We will take a look into why you did not get the correct towels provided. We hope you had a great stay and enjoyed Boracay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Sundown on 2019/1/30
Thank you for your review :) Hope to see you again soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Really nice place. Not fully open when I got there in September '17 but I could see how great it could be.
Stayed 2 nights in Sep 2017