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Reviews of Boracay Water World Resort

2 out of 5
Boracay Water World Resort
Sitio Tulubhan Manoc-Manoc, Boracay Island, Aklan

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 40 reviews" "
Rating 8 - Good. 13 out of 40 reviews" "
Rating 6 - Okay. 5 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

8.2/10

Cleanliness

9.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. It was quiet, the view was unbelievable, and the owners were so friendly and kind. I would recommend this resort without reservation. I came alone, but I was wishing the whole time that I had come with a special woman. Beautiful view and so romantic.
Stayed 3 nights in Jul 2023

4/10 Poor

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The description of this hotel is not accurate. The staff is super friendly. And the food was delicious. Ocean of this hotel is awful. Nothing is within walking distance. This description is not true. It’s at least a 15 to 20 minute Etric ride to any of the beaches. It would take well over an hour to walk anywhere. Each one way trip will cost you 200 psp. There are lots of stairs that are very steep at this property. So if you have any problems with mobility, I do not recommend this hotel. I had to cancel my reservation there and unfortunately it was nonrefundable, so I lost everything.
Stayed 7 nights in Sep 2023

10/10 Excellent

SKY

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The car shuttle by Carlo, the driver, was excellent. But the restaurant has nothing in it and there should be a live sound acoustics or just a karaoke bar to entertain guests, otherwise, nothing to do at the hotel. Facility amenities can be better with activities.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jing2, Pangasinan, Philippines

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and staff are really nice and The view is amazing.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Nice view but too far away from the centre and you have to rely to the shuttle fo go to the beach and for pick up
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location...Quiet area for a tourist town...we were their out of season...gave the option if we wanted a clean room everyday...so unless you ask, no fresh towels or linens...
Stayed 3 nights in Jul 2019
Response from MSB on 2019/8/29
Thank you for taking time to write a review about your experience and we are happy that you appreciated the calm ambiance of the resort .However, we regret to know your inconvenience for having an upon request for room cleaning and for the linens/fresh towels, we will work for it. Thank you very much!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, beautiful views.
We had a great time there. Service was very good in every way. I would stay there again.
Stayed 2 nights in Apr 2019

10/10 Excellent

Pavo, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and beautiful like heaven
Everything was first class
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and pleasant stay
The hotel is located on a small slope up the hill, there's a small little private "beach" there (not really a beach, but you can swim there). The room itself is facing the sea with nice scenery, it is quiet up there and peaceful. Room is clean and the stay is pleasant without any problems. There is room service for breakfast so you can enjoy the view while having breakfast. Free shuttle service to D'mall which is good. Only a small problem with the sink because it could be misplaced if you push or pull it, and water might leak out. Just gotta be careful with that. Overall a recommended hotel.
Stayed 2 nights in Nov 2017

10/10 Excellent

Edzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place away from populated Boracay
If you need to relax in Boracay out from populated beach fronts, you need this place.
Stayed 1 night in Aug 2017
Thank you so much for taking the time to share your experience during your stay at our resort. We're looking forward on your next visit to our place.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view very good location easy access beach every hour free pick and drop to the beach
Stayed 3 nights in Jun 2017

10/10 Excellent

BWW, Boracay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
perfect

8/10 Good

trice, SG

Liked: Staff & service
Quiet and nice place to stay in.
Although the shopping is 10mins ride away from the resort is a nice place to stay in. The staff there are very helpful and friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice view, spacious room, staffs are accomodating
its a peaceful place, it has a relaxing view of the beach, personnel are all nice people, good food, will definitely recommend to friends. Will comeback there on my next vacation

4/10 Poor

andrew, london

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff in the face of adversity
I cannot write a good review about this place and if it is your policy only to publish good reviews then I will never use Expedia ever again as I will never trust any feedback but if you want an honest review about this place then I will begin.the rooms are just about adequate the entire complex is on a state of decline nothing has been maintained for years.there are regular power cuts I don't whether it is to do with this hotel or boracay in general.I would not recommend this place to anyone the beds were extremely uncomfortable and I dont we got a good nights sleep the entire time we were there.it is not near any of the beaches and with our the hotel shuttle you would be isolated there is nothing to do anywhere near the hotel as there is nothing there.

10/10 Excellent

Charley, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
We arrived late, but we got a free room upgrade from the hotel staff. Room was nice and clean. Breakfast was also good but it does take a while to get served. They also have free hourly shuttle service to D'mall, and free shuttle service to the jetty port or elsewhere on the island upon checkout

8/10 Good

Sherwin, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice staff ,Good Good Good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding view. Very calming place. Staff are very nice and great food

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jez & faith, Makati City, PH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, Quiet and Relaxing!
The place is great for couples who wants to get away from the busy streets. The ocean view is fantastic, especially when you wake up on your bed seeing it directly throught out your window. The place is quiet and relaxing. Services are great and the price is affordable. Staffs are kind and welcoming. Good food. Shuttle vans are well maintained and drops/pick up you at DMall.
Villas
Villas

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 너무 친절하심 조식은 세가지중에 한가지 골라서 먹는데 생선+밥 선택한 남친이 보라카이에서 먹은것중에 제일맛있었다고함 하루만 여기서 묵고 다른숙소로 이동해야하는데 그 사이시간에 액티비티가 있어 짐보관 요청했더니 흔쾌히 저녁까지 보관해주심 ㅜ 직원이 너무 친절해서 기분이 좋았음 디몰까지 가는 셔틀이 있는거같으니 트라이시클은 250페소 달라고하니 이동하실때 이용하는걸 추천
Stayed 1 night in Nov 2019

8/10 Good

SOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다~!
직원분들이 너무 친절해요~ 조용한 숙박을 원하신다면 딱!! 좋아요~ 디몰이나 중심 상권과는 다소 거리가 있어 리조트에서 운영하는 차량 시간표에 맞춰 디몰쪽으로 왔다갔다 할 수 있어요~
Stayed 4 nights in Sep 2019

10/10 Excellent

SOHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋름
픽업 일곱시에와서 짐맡아달라고 부탁했는데 맡아주셨구용 드라이어없어서 말햇더니 주셨어용 신발 신고들어가야대용
Stayed 1 night in Jul 2019
Response from Madonna on 2019/7/19
Thank you so much for taking the time to share your experience during your stay at our resort We look forward to welcoming you back on your future holidays at Boracay Water World Resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities, room comfort
位置偏遠 但有接送巴士 要事先預約，路上攔車司機都會開高價 說比較遠
Stayed 3 nights in May 2019

6/10 Okay

MOHAMMED

Liked: Cleanliness, staff & service
لديهم مشكلة إنقطاع الكهرباء المكان منعزل وبعيد عن الفعاليات الغرف قديمه للغاية الواي فاي لا يصل للغرفة لا يوجد واي فاي
Stayed 4 nights in Mar 2019

8/10 Good

TARIQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOLYDAY
IT HAS GOOD VIEW AND CLEAN .THEIR STAFF WERE HELPFUL AND NICE .BUT NOT GOOD FOR PEOPLE WITH SPECIAL NEEDS AND SENIORS.
Stayed 3 nights in Feb 2019

10/10 Excellent

sangik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
휴양을 위해서라면 반드시 묵어야 합니다!!
자고 일어나서 테라스에서 보는 경치는 아무곳도 가고 싶지 않을 정도입니다. 경치가 압권이고 사장님이 한국분이여서 답답함이 전혀 없습니다. 직원들도 다들 친절하고 밝고 잘 웃어서 좋았습니다. 중심가에서 거리가 있어서 스테이션 2 버짓마트까지 무료셔틀버스를 운영하는데 시간은 숙소출발 :11시, 4시, 6시, 7시, 10시 버짓마트출발 : 숙소출발시간 15분후 이며 그외 시간에는 유료로 진행됩니다.
Stayed 3 nights in Feb 2019

10/10 Excellent

EUNYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완전 좋아요!
직원분들이 진짜 너무너무 친절해요!!! 너무 편안하게 다녀왔습니다 디몰까지도 셔틀이 있어서 매번 타고 다녀왓어요 그리고 김치찌개랑 다른 한식들 너무너무 맛있었습니다!!
Stayed 4 nights in Feb 2019
Response from Madonna on 2019/2/20
It is delightful to know that you had a wonderful time at our hotel. We are glad that you were impressed by our magnificent view, peaceful ambiance and by the friendliness of our staff. Hope to see you again!

8/10 Good

Viki, Bern

Liked: Staff & service, room comfort
Relax zone in Boracay
Beautiful ocean view, very nice staff, shuttle bus to the city center and ferry. However resort is not new and would need some maintenance.
Stayed 5 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Staff & service
가족과 함께는 별로
친절한 스텝, 낙후된 시설, 현재 신축건물공사로 소음 화이트비치에서 너무 멀지만 셔틀 승합차 제공
Stayed 3 nights in Oct 2017

8/10 Good

SANG-IM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
디몰에서 멀긴 하지만 픽업서비스가 있어서 크게 어려움은 없고, 조식도 잘 나오고, 무엇보다 뷰가 너무 좋아요. 나만의 바다인 것 같은 느낌. 서비스도 좋고, 평화로워서 다음에 가족들하고 또 오고 싶어요.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice view, kind staffs, exotic atmosphere
직원들이 친절하고, 분위기가 이국적이고 좋았습니다. 건물이 아기자기하게 생겼습니다. 수압이 조금 약했는데, 보라카이 저가 숙박업소가 대부분 그런것 같았습니다. 숙소 내부 상태가 호텔급은 아니지만, 가격대비 괜찮았습니다. 조식도 맛있었습니다.
Stayed 1 night in Aug 2017
Response from Madonna on 2017/9/9
Thank you for taking the time in providing feedback about your stay in our property. Also lovely that you liked our very friendly service and the resort facilities. Once again, thank you. We hope to see you again soon.

6/10 Okay

ナヨナカ, フィリピン

Liked: Staff & service
女性従業員の接客がよかった
ステーション3からが一番近い場所にあり、トライシクルでの移動となります。およそ10分ぐらいでしょうか。ホテルによる車も時間が限られますが利用できます。 女性従業員の接客が素敵な笑顔で柔軟に対応して頂けました。 部屋はファミリータイプとオーシャンビュータイプにそれぞれ泊まりました。特に綺麗という訳ではありません。ただ、フィリピンでは普通なのですが、日本人からすると汚く感じることでしょう。私はフィリピンで生活しているので、慣れていますが。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very beautiful sight excellent service

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
離市區有點遠
酒店很漂亮，很大也很特別。職員也都非常友善熱心，而且非常負責。不過就是位置遠了點。房間內部不是特別舒適乾淨。

8/10 Good

SHU-FAN, Taiwan

Liked: Staff & service, property conditions & facilities, room comfort
整體來說尚推薦
飯店人員很貼心，在我們到達房間時已幫我們開好冷氣，網路很暢通，在房間也都很好用，早餐是套餐式，簡單好吃。就是地點真的比較偏僻，又比較高，坐嘟嘟車司機都會開高價，說因為比較高，(飯店有到D mall的接駁車，能坐飯店接駁車是最舒服又省錢的）飯店裡比較簡單，沒什麼設施，但是個人真的很喜歡這房間的外型。

8/10 Good

kawachan, kanagawa

Liked: Staff & service, property conditions & facilities
景観が綺麗なホテル
スタッフが親切丁寧です。ホテルランキングは低くかなり、リーズナブルですが、お客様ランキングは4と高めだから、申し込みましたが、その通りでした。ホテルランキング低くても、立地条件が良いので、それでカバーできるのと、スタッフサポートがしっかりしてるから、お客様ランキングが高めと思った。また、利用してもいいですね。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
퍼팩트한 여행 멎진 뷰~
멎진뷰와 친절한 스텝분들 덕분에 편안하고 행복한 여행이었어요~!! 단지.....방에 개미가 있어서 여친이 약간 불편해한거 빼곤 완벽한 숙소!! 다시가도 여기서 묵을듯!!