Extremely Disappointing Stay – Not Worth the Price
We had high expectations when we booked a 3-bedroom suite for 3 nights, spending over ₱100,000, but our experience was far from luxurious. From day one, our room had a persistent and offensive smell—like urine—coming from the AC unit. The air conditioning in the living room was also not working properly, and we had to call maintenance every single day. Unfortunately, the issues were never fully resolved and kept recurring.
To make matters worse, we even found a cockroach in the living area, which is completely unacceptable for a hotel that claims to be high-end.
For the price we paid, we expected comfort, cleanliness, and a truly luxurious experience. Instead, we were left frustrated, uncomfortable, and extremely disappointed. This hotel seems more focused on collecting your money than delivering quality service or hospitality. I strongly suggest spending your hard-earned money elsewhere—this place does not live up to its name.