Aparthotel

Residence - Palais Hörtenberg

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige

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Where to?

Dates

November 2025

10

December 2025

Exclusive Apartment | 1 bedroom, premium bedding, down comforters, pillowtop beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Palais Hörtenberg welcomes visitors to Bolzano. Guests can unwind in the sauna or steam room, book spa treatments, and enjoy amenities like laundry facilities and free in-room WiFi. The helpful staff and prime location consistently earn praise from previous visitors.

Exceptional

Popular amenities

Parking available
Spa
Pet friendly
Laundry
Air conditioning
Free WiFi

Room options

Check availability for these dates

Tonight

Nov 10 - Nov 11

Tomorrow

Nov 11 - Nov 12

All rooms

1 bed

2 beds

Showing 9 of 9 rooms

City Studio

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Full-sized refrigerator/freezer

Dining table

Plasma TV

Hypo-allergenic bedding

291 sq ft
City view
Sleeps 2
1 Queen Bed

Superior Studio

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Full-sized refrigerator/freezer

Dining table

Plasma TV

Hypo-allergenic bedding

City view
Sleeps 3
1 King Bed and 1 Twin Bed

Superior Studio Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Full-sized refrigerator/freezer

Dining table

Plasma TV

City view
Sleeps 3
1 Queen Bed and 1 Twin Bed

Deluxe Condo

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Full-sized refrigerator/freezer

Dining table

Plasma TV

1 bedroom
City view
Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Premium Apartment

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized refrigerator/freezer

Dining table

Dishwasher

1 bedroom
City view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Exclusive Apartment

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized refrigerator/freezer

Dining table

1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Elite Apartment

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized refrigerator/freezer

Dining table

Dishwasher

323 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Elite Loft

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized refrigerator/freezer

Dining table

Dishwasher

431 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Condo

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized refrigerator/freezer

Dining table

Dishwasher

1 bedroom
City view
Sleeps 4
1 King Bed

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About the neighborhood

Via Museo, Bolzano, BZ, 39100

What's nearby

Museo Archeologico dell'Alto Adige - 2 min walk - 0.2 km
Bolzano Christmas Market - 6 min walk - 0.6 km
Piazza Walther - 6 min walk - 0.6 km
Cathedral of Bolzano - 6 min walk - 0.6 km
Renon Cable Car - 14 min walk - 1.2 km

Getting around

Bolzano/Bozen Station - 10 min walk

Restaurants

‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
‪Hopfen & Co. - ‬2 min walk
‪Pizza Sprint - ‬2 min walk
‪Nadamas - ‬3 min walk
‪Bar Talvera - ‬3 min walk

About this property

Residence - Palais Hörtenberg

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige

Along with a full-service spa, this aparthotel has self parking and spa services. WiFi in public areas is free. Additionally, laundry facilities, a TV in a common area, and a vending machine are onsite. Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a plasma TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a rainfall shower and an espresso maker. Housekeeping is available on request.

Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Hot Tub
Spa
Pet friendly
Free WiFi

NT$6,623 total

includes taxes & fees

Nov 23 - Nov 24

Property amenities

Pool/Spa

Full-service spa
Hot tub
Sauna
Steam room

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Onsite parking available only on request
Covered self parking on site (EUR 25 per day; includes in/out privileges)
Limited onsite parking (max 10 spaces per unit)
Onsite parking options include a carport

Food and drink

Cleaning supplies
Coffee grinder
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Microwave

Dining

Dining table

Bedrooms

Bedroom
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed: EUR 60 per day

Bathroom

1 bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper

Living spaces

Dining table

Entertainment

55-inch plasma TV with cable channels
TV in common areas

Laundry

Laundry facilities

Work spaces

Laptop workspace

Comfort

Air conditioning
Heating

Pets

Pet friendly
Welcoming cats and dogs only
Fee: EUR 24 per pet per day
Service animals exempt from fees
Food and water bowls

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar in shower (22 inches high)
Grab bar near toilet (24 inches high)
Handrails in stairways
Portable shower seat
Roll-in shower (39 inches wide)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity (28 inches high)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Designated smoking areas (fines apply)

Services and conveniences

Blackout drapes
Housekeeping (on request)
Limited-hour front desk
Mobile key entry
Safe
Vending machine

Location highlights

In a historical district
In the city center

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher

General

34 units
Connecting units available
Housekeeping (on request)
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 24 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 60.0 per day

Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

Covered self parking fee: EUR 25 per day (in/out privileges)
Pet fee: EUR 24 per pet (varies based on length of stay)
Service animals are exempt from fees
Housekeeping fee: EUR 25 per day
Crib (infant bed) fee: EUR 20.0 per day
Rollaway bed fee: EUR 60.0 per day
Spa fee: EUR 55
Towels fee: EUR 6 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property Registration Number IT021008B44N7PCCP9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Property is also known as

Hörtenberg Homes

Palais Hörtenberg

Palais Hortenberg Bolzano

Residence - Palais Hörtenberg Bolzano

Residence - Palais Hörtenberg Aparthotel

Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Is Residence - Palais Hörtenberg pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees.

How much is parking at Residence - Palais Hörtenberg?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Residence - Palais Hörtenberg?

Check-out is at 10:00 AM.

Where is Residence - Palais Hörtenberg located?

Located in Old Town Bolzano, this spa aparthotel is within a 10-minute walk of Museo Archeologico dell'Alto Adige, Bolzano Christmas Market, and Piazza Walther. Isarco Valley and Dolomites are also within 3 mi (5 km). Bolzano/Bozen Station is 10 minutes by foot and Bolzano (BZQ-Bolzano Bozen Rail Station) is 10 minutes.

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Residence - Palais Hörtenberg Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Eco-friendliness

9.8

Property conditions & facilities

10/10 Excellent

Marlene

2025/11/6

Liked: Cleanliness, property conditions & facilities, communication

Irana at the front desk reception was very pleasant, professional, friendly and helpful. The room was modern, clean and the bed was big and comfortable.

Stayed 2 nights in Nov 2025

10/10 Excellent

Giuseppe

2025/9/18

Liked: Cleanliness, amenities, property conditions & facilities, communication

Beautiful property with great views and located in historical area.

Stayed 3 nights in Sep 2025

10/10 Excellent

Andry

2025/9/16

Liked: Cleanliness, amenities, property conditions & facilities, communication

Modern facility with keyless access. Shutters provide a very quiet room.

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

2025/8/20

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location, girls at front desk attentive and apartment was beautiful. Sat outside one evening on the balcony with local wine and cheese/meats and it was lovely. Would recommend

Stayed 1 night in Aug 2025

10/10 Excellent

Myra

2025/9/16

Liked: Cleanliness, property conditions & facilities, communication

We loved our stay at Palais Hortenberg. Everything was perfect, from the location across the street from the Archeological Museum where Otzi resides, to proximity to great restaurants, shopping, and the Funivia that takes you up into the spectacular hill country above the city. The hotel and staff were top notch. The bed was super comfortable and everything was high tech. This hotel is only 3 years old, and is equipped with the most modern of amenities. Would definitely recommend without reservation.

Stayed 2 nights in Sep 2025

10/10 Excellent

Cherie

2025/7/14

Liked: Cleanliness, amenities, property conditions & facilities, communication

Room was very spacious and surprisingly modern. Quite comfy and quiet considering the construction in the area. Lots of dining and shopping options close by. Very accommodating staff!

Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

2023/5/27

Liked: Cleanliness, amenities, property conditions & facilities, communication

The room was lovely and very conveniently located.

Stayed 1 night in May 2023

10/10 Excellent

Christopher

2024/8/7

Liked: Cleanliness, amenities, property conditions & facilities, communication

Would love to visit again

Stayed 2 nights in Aug 2024

8/10 Good

Marc

2025/8/10

Liked: Property conditions & facilities, communication

The air conditioning did not cool low enough for the hot temperatures Bolzano was having.

Stayed 2 nights in Aug 2025

10/10 Excellent

Donald G

2024/9/7

Liked: Cleanliness, room comfort, communication

Great location

Great location in heart of town. Completely redone and modern. Very comfortable, clean, and all the amenities.

Stayed 4 nights in Aug 2024

10/10 Excellent

Harriett

2024/9/14

Liked: Cleanliness, room comfort, communication

Great experience

Wonderful tasteful spacious modern facility with most helpful staff.

Stayed 2 nights in Sep 2024

10/10 Excellent

Ahmad

2025/4/10

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very modern hotel. Very clean. Indoor parking is clean and has charging station for EV. Great location. Reception does not reply to all messages sent via Expedia.

Stayed 4 nights in Apr 2025

8/10 Good

James

2024/9/20

Liked: Cleanliness, amenities, property conditions & facilities, communication

Perfect location for a night in Bolzano. Parking was easy, large and safe. Room was very new, large and clean, with good amenities. Check-in/out was simple and staff easy to deal with. The best parts of town were easily walkable from the hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Yu-May

2024/5/27

Liked: Cleanliness, property conditions & facilities, communication

very spacious, comfortable & convenient.

Stayed 2 nights in May 2024

10/10 Excellent

Casey

2023/6/1

Liked: Cleanliness, amenities, property conditions & facilities, communication

The property seemed nearly brand new, and was very clean. We were impressed with amenities offered, and the location was right down town walking distance to eating and shopping. The receptionist was very friendly and offered a great summary of surrounding dining/activities in the area.

Stayed 2 nights in May 2023

10/10 Excellent

Kasandra

2024/7/26

Liked: Cleanliness, amenities, property conditions & facilities, communication

Was a very comfortable stay for five nights. Very clean and centrally located. Check in was very easy. You do have to pay for towel service and there is no option to store luggage after check out. Additionally, the spa sounded great but had limited hours (10–5:30).

Stayed 5 nights in Jul 2024

10/10 Excellent

Kim

2024/9/15

Liked: Cleanliness, amenities, property conditions & facilities, communication

Perfect location & outstanding rooms & facilities. Room so spacious with a view, bathroom large & shower was great. Free laundry machine & dryer extremely handy as I was traveling 2 weeks. Otzi museum across the street! Everything in walking distance or grab a bus. Huge market on Saturday right across the bridge. Restaurants, shopping, farmers market & more all in walking distance. I highly recommend & would stay again!

Stayed 2 nights in Sep 2024

8/10 Good

Joe

2025/6/30

Liked: Cleanliness, amenities, property conditions & facilities, communication

Beautiful modern hotel in old town section of Bolzano. It’s so modern that it seems like it was built five minutes ago. You don’t get a room key or a plastic card; you are assigned a six digit code to open the front door and your room. It’s almost space-age how high tech everything is; especially if you’re more used to old school hotels in Europe. We were running late for check-in - a lot of traffic on the road from Milan - and the hotel staff actually phoned us to check up. I was expecting to be able to park in the hotel’s garage, but was told the garage was full, which was a little frustrating after driving all day. However, we were able to park on the street and pay the meter. And it was super convenient to be able to walk to everything in the classic old town, plus a morning visit to the museum across the street.

Stayed 1 night in Jun 2025

10/10 Excellent

Jeannie

2023/12/22

Liked: Cleanliness, amenities, property conditions & facilities, communication

The apartment I booked was spacious and had all amenities necessary, a very comfortable bed and was very quiet. It was new and also very clean. The entry was easily accessible and the ladies at the reception area were always helpful. The location is convenient with the grocery store across the street and everything within walking distance. The spa was wonderful! I will definitely book there again.

Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

2024/10/6

Liked: Cleanliness, room comfort, communication

Everything is good, except that the front desk closes at 5:30pm, is that too early? The location is perfect, but the entrance is difficult to find. Inside the room is the world of modern young people who can easily work out how to use the facilities.

Stayed 1 night in Oct 2024

4/10 Poor

Maha

2025/7/4

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Overall, the stay was okay, but there are a few things that could be improved: 1. There is no telephone in the room, so it’s difficult to contact reception if you need anything. 2. Towels are not replaced if you’re staying more than one night, which is inconvenient. 3. There was no iron provided in the studio. 4. The parking situation is confusing and not clearly marked. 5. The entrance to the property is also confusing if you’re visiting for the first time. It would be very helpful if you could send clear instructions and pictures to guests by email two days before arrival.

Stayed 3 nights in Jul 2025

10/10 Excellent

Donny

2023/10/15

Liked: Cleanliness, property conditions & facilities

The hotel is new so everything is clean. Being new there are some things that were a little difficult for someone in my generation to understand. For instance everything is controlled from wall screens, lights, doors, window shades...ect ect. Be sure to check in before the front desk goes home at 5 p.m. If you are late like we are they will answer the phone and direct you appropriately but the language barrier is difficult to overcome. That said, I will stay there again. It is right in the mix of the city so everything is right out the door.

Stayed 3 nights in Sep 2023

8/10 Good

Kate

2023/9/25

Liked: Cleanliness, room comfort, communication

Nice in Bolzano

Hortenberg Homes is right at the edge of old town, in a great location, and it was super easy to check in without seeing anyone; everything worked by email. The apartment was nice, with a good kitchen and island, and a bedroom you could close off. It was a bit sparse though. No carpets, so you are walking on concrete floors. No silverware, which was annoying, because we expected it, given there were glasses. We couldn't turn the towel warmer off in the bathroom so it was always super hot in there. But generally, a nice place to stay that was a good value given the space and location.

Stayed 3 nights in Sep 2023

10/10 Excellent

Stella

2025/10/31

Liked: Cleanliness, amenities, property conditions & facilities, communication

Simple, friendly welcome. Helpful receptionist. Everything was as described: great.

Stayed 2 nights in Oct 2025

6/10 Okay

Melissa

2025/10/29

Liked: Cleanliness, property conditions & facilities

Its unfortunate that may rate doesn't really reflect the hotel itself. The hotel was fine. My rate is to warn people that if they are driving, then it is very difficult to find and negotiate parking deck. I used the hotel address on gps and gps took me in circles for hours in bolzano. I finally made contact with the hotel and found the parking lot had a different address. BOLZANO is difficult to negotiate if you are not a local. Plenty of restricted drkving areas. The hotel was fine, but getting there was a challenge

Stayed 1 night in Oct 2025

Residence - Palais Hörtenberg

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Popular amenities

Room options

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City Studio

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Superior Studio

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Superior Studio Suite

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Deluxe Condo

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Premium Apartment

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Exclusive Apartment

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Elite Apartment

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Elite Loft

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Family Condo

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Residence - Palais Hörtenberg

Similar properties

Stadt Hotel Citta

Stadt Hotel Citta

Property amenities

Pool/Spa

Internet

Parking and transportation

Food and drink

Dining

Bedrooms

Bathroom

Living spaces

Entertainment

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Reviews

Residence - Palais Hörtenberg Reviews