Hey Rodrigo,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes. Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Maria Alejandra FontalvoManager On DutyThe Click Clack Hotel

Hey Farith!Thank you for your review, We're glad to hear that you had a positive experience. Your kind words are greatly appreciated and we look forward to welcoming you back on your next visit. If you need anything else, feel free to let us know. Safe travels!Maria Alejandra FontalvoManager On Duty The Click Clack Hotel

Hello Elena! Thank you for taking the time to share your review and rate 5/5!We love your visits and providing you the best experiences!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hey John,Thanks for choosing us and for sharing the good vibes with that 5-star rating!Your support means the world to us, and we can't wait for your next visit. We hope you can enjoy our rooftop. Until then, keep the good times coming!Maria Alejandra FontalvoManager On DutyThe Click Clack Hotel

Hello Anders!Thank you for your review.We're glad to hear that you found our hotel's location convenient and enjoyed the restaurant. We apologize for the tight space in the Xs room; we invite you to try a bigger room size next time. We go from the Extra Small until the Extra Large, for you to find the option that suit you the most.Hope to have you back soon in order to transform that 4/5 in a full 5Have a nice day!Laura RiveraHead of Guest ServiceThe Click Clack Hotel

Hello Jose! Thank you for taking the time to share your comments with us! It's amazing you got to enjoy our location: We hope you got to enjoy those bars you mentioned and our restaurant, of course.Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Lilian!Thank you for sharing your comments with us!We're thrilled to read that you appreciated our concept and attention: It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!The coffee is something worth remembering. It's amazing you got to enjoy it!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

¡Hola Lina!¡Choca esos cinco! ¡Gracias por elegirnos y por esparcir pura buena energía con esa calificación de 5 estrellas. Tu apoyo nos alegra el día y estamos ansiosos por verte en tu próxima visita. Hasta entonces, ¡sigue disfrutando y dándole sabor a la vida!Maria Alejandra FontalvoManager On DutyThe Click Clack Hotel

Hello Jay!We appreciate your feedback! thank you for your review. We are glad you had a great experience and found it to be comfortable and safe. Our dining options aim to provide a satisfying experience for our guests. We hope to welcome you back soon!Maria Alejandra FontalvoManager On DutyThe Click Clack Hotel

Hello Yerman!Thank you for taking the time to share your review with us!It's amazing you consider we're a nice hotel with a good location: Indeed we’re located in a hotspot of the city: We hope you got to enjoy the restaurants and bars around and our own, of course.We're sorry for the noise inconvenience you mentioned: We will definitely share your comments with the involved areas and our team in order to provide our guests a better service.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

Hello Eblein!Thank you so much for your kind words! we're glad you had a great stay and enjoyed our services and the location. Your encouraging comments inspire us to strive for excellence every day. We're dedicated to making our service even better, and we're grateful for your support as we work towards that goal. We appreciate your positive review and hope to welcome you back again soon. Maria Alejandra FontalvoManager On DutyThe Click Clack Hotel

Hi Tarik!Thanks for reaching out and sharing your thoughts with us. We genuinely appreciate your feedback.We're sorry to hear that your experience didn't quite hit the mark. We take your feedback seriously, and it's like our compass for getting better.Regarding your security concerns, let us assure you that we have a 24/7 security team both outside and inside the hotel that guarantees your safety at all times. Additionally, the balcony doors can be securely closed from the inside and the doors are made from security glass. We'll review, however, the bolting of our safety boxes to increase security.If you want to chat more about your stay or add some extra details, we're all ears. We promise to keep improving to offer you an even more spectacular experience the next time you visit us.Can't wait to show you how we roll next time!Best regards!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hola Shamina, ¡Gracias por tu calificación! Para nosotros es importante saber que detalles tuviste presente en tu visita que no nos permitieron recibir un 5/5 ¡En The Click Clack Hotel siempre vamos por más! Prometemos seguir mejorando para ofrecerte una experiencia maravillosa la próxima vez que nos visites. María Alejandra FontalvoManager On Duty The Click Clack Hotel

Hi Joel!Thanks for reaching out and sharing your thoughts with us. We genuinely appreciate your feedback.We're sorry to hear that your experience didn't quite hit the mark. We take your feedback seriously, and it's like our compass for getting better. We'd love to hear more so we can improve. Is there anything in particular we could have done better?, Was there something in particular you didn't like about your bed?If you want to chat more about your stay or add some extra details, we're all ears. We promise to keep improving to offer you an even more spectacular experience the next time you visit us.Can't wait to show you how we roll next time!Best regards!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

¡Hola Luz!¡Choca esos cinco! ¡Gracias por elegirnos y por esparcir pura buena energía con esa calificación de 5 estrellas. Tu apoyo nos alegra el día y estamos ansiosos por verte en tu próxima visita. Hasta entonces, ¡sigue disfrutando y dándole sabor a la vida!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

¡Hola Mariely!¡Choca esos cinco! ¡Gracias por elegirnos y por esparcir pura buena energía con esa calificación de 5 estrellas. Tu apoyo nos alegra el día y estamos ansiosos por verte en tu próxima visita. Hasta entonces, ¡sigue disfrutando y dándole sabor a la vida!Maria Alejandra FontalvoManager On DutyThe Click Clack Hotel

Hey Charles,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

¡Hola Nancy!Gracias por tomarte el tiempo de dejarnos una reseña. Lamentamos que tu experiencia no haya sido perfecta, tu retroalimentación es invaluable para nosotros.Con respecto a tu preocupación acerca del cobreo del IVA, permíteme confirmarte que, debido a las exenciones al IVA que aplican en Colombia para ciudadanos residentes en el exterior del país, nuestras tarifas nunca cuentan con IVA al momento de hacer la reserva. El IVA siempre se cobra presencialmente en el hotel si no hay lugar a una exención, lo que indica que solo pagaste el impuesto una vez.Esperamos tener la oportunidad de recibirte nuevamente y brindarte una experiencia excepcional.¡Saludos!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Dear John,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found the beds comfortable and enjoyed the hot showers. However, we sincerely apologize for the noise disruptions that affected your stay.We understand the importance of a peaceful environment, and we are actively addressing the issues with noise from the rooftop bar and the bustling road. We're implementing measures to minimize these disturbances and ensure a more serene atmosphere for our guests.Regarding the minibar charges, we apologize for any inconvenience. Your feedback is invaluable, and we will review our pricing policies to ensure they align with the expectations of our valued guests.We appreciate your understanding and hope that you'll give us another opportunity to provide you with a more enjoyable experience during your future visits.If there's anything specific you'd like to discuss or if you have further comments, please feel free to reach out to us directly.Warm regards,Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Dear Chris and Sophie,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found the beds comfortable and enjoyed the breakfast. However, we sincerely apologize for the noise disruptions that affected your stay.We understand the importance of a peaceful environment, and we are actively addressing the issues with noise from the rooftop bar and the bustling road. We're implementing measures to minimize these disturbances and ensure a more serene atmosphere for our guests.Your feedback about the split rooms and slow front desk service is valuable to us, and we will review our procedures to ensure a more efficient and attentive service for our guests. However, please note that we only have one Suite available per floor, so given your room choice we couldn't accommodate both chosen Suites on the same floor. Regarding the minibar charges, we apologize for any inconvenience. Your feedback is invaluable, and we will review our pricing policies to ensure they align with the expectations of our valued guests.We appreciate your understanding and hope that you'll give us another opportunity to provide you with a more enjoyable experience during your future visits.If there's anything specific you'd like to discuss or if you have further comments, please feel free to reach out to us directly.Warm regards,Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

¡Hola Juan José!¡Choca esos cinco! ¡Gracias por elegirnos y por esparcir pura buena energía con esa calificación de 5 estrellas. Tu apoyo nos alegra el día y estamos ansiosos por verte en tu próxima visita. Hasta entonces, ¡sigue disfrutando y dándole sabor a la vida!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Ally,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Alex,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Our team is already digging into the AC situation you've mentioned. We take your feedback seriously, and it's like our compass for getting better. Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hola Juan,¡Wow, un 4/5! ¡Casi perfecto! ¡Gracias por tu calificación, aunque estamos aquí para llegar a las 5 estrellas! Nos encanta que hayas disfrutado de nuestra atención, pero sabes que en The Click Clack siempre vamos por más. Prometemos seguir mejorando para ofrecerte una experiencia aún más espectacular la próxima vez que nos visites. ¡Hasta pronto para alcanzar la perfección juntos! Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Alex,Thanks for reaching out and sharing your thoughts with us. We genuinely appreciate your feedback.We're sorry to hear that your in-room experience didn't quite hit the mark. Your satisfaction is really important to us, and we're here to make things right.Our team is already digging into the air conditioning situation. We take your feedback seriously, and it's like our compass for getting better.We're super stoked to have you as our guest, and we're committed to giving you a top-notch experience on your next visit. If you want to chat more about it or add some extra details, we're all ears.Can't wait to show you how we roll next time!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Gerry,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Justin,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hello Diana!We're glad you've taken the time to share your comments with us!It's amazing you got to enjoy our location and had a great stay: Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon!Have a wonderful day!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hello Nadia!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us.Please allow us to have you back anytime soon.Have a wonderful day!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hello Andres!WOW! Your comment fills us with joy and gratitude!We're thrilled to learn that your experience at The Click Clack was a solid 10/10 across the board. Being compared to hotels in iconic cities like London, Paris, NYC, Chicago, and LA is truly an honor for us!We strive to provide the best location, service, and quality, and knowing that we met your expectations makes us proud.Thank you for choosing us and sharing your experience. You're always welcome at The Click Clack. We look forward to seeing you again soon for another 10/10 adventure!Until then, safe travels!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Ramiro, We're sorry to hear about the door lock and phone issue during your recent stay. Our goal is to make your experience seamless, and we appreciate your feedback. Regarding the door lock, our maintenance team is on top of ensuring all locks are in perfect working order.As for the phone, we understand that modern travelers prefer to use their own devices. We've intentionally kept rooms phone-free to create a more relaxed and distraction-free environment. However, we do have a convenient solution for you. In each room, you'll find a QR code that allows you to contact us via WhatsApp for any assistance or inquiries during your stay. We're just a message away to make your stay more comfortable.We value your input, and we're committed to enhancing your experience on your next visit. We hope to welcome you back soon, so you can fully enjoy our unique and creative ambiance. Cheers to more memorable stays at The Click Clack!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hi Emilio, Thank you for sharing your fantastic experience with us! We're absolutely delighted that you appreciated the modern decor and creative ambiance at our hotel. Our team takes great pride in curating an environment that is both unique and memorable, with an almost obsessive focus on the tiniest of details. It's this attention to the finer things that sets us apart and ensures your stay is unlike any other. We can't wait to welcome you back for more memorable moments at The Click Clack Hotel! Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hello Juan!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Julio,Thanks for taking the time to share your feedback with us. We're delighted to hear that you appreciated our facilities, the fantastic location, and the cleanliness of your room.Your feedback means a lot to us, and we'd love to know more about your experience to understand how we can improve and aim for that perfect 10/10 on your next visit. If you have any specific suggestions or comments, feel free to share them with us. We're here to ensure your future stays are absolutely exceptional!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Angelo, Thank you for sharing your thoughts. While we aim to provide a unique experience that appeals to various demographics, we appreciate your candid feedback. It's unfortunate to hear about your check-in experience, and we apologize for any inconvenience you faced.Regarding the air conditioning, it's good to know you had one in your room. However, we're sorry if it was a bit noisy. As for breakfast, we understand the need for more clarity in the ordering process and will work on improving it.We acknowledge your concerns and will use your feedback to enhance our services. We want all our guests to have a comfortable and enjoyable stay. While we might not have met your expectations this time, we'd love the opportunity to welcome you back and provide you with a better experience in the future. There are always more surprises to discover in Bogotá, and we'd be thrilled to be your hosts again! Safe TravelsSantiago de GreiffHead of Guest Service

Hey Mark, Thank you for your feedback, and we're delighted you found our location convenient, enjoyed our excellent breakfast, and had a positive interaction with our staff. Your safety and comfort are our top priorities, and we're genuinely sorry about the slippery shower floor. We're taking your feedback seriously and are committed to making the necessary improvements.It's also worth mentioning that we're glad to hear you're doing better after your incident. We take your well-being seriously and provided the first aid to ensure you received proper care. Should you decide to stay with us again, please don't hesitate to reach out with any special requests or concerns. We're here to assist you, and your future experience means a lot to us. Safe Travels,Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Samer,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Inam,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

¡Hola Ludwig!Gracias por tomarte el tiempo para compartir tus experiencias con nosotros en el The Click Clack Hotel. Valoramos enormemente tus comentarios, ya que nos ayudan a mejorar y a seguir brindando la mejor experiencia posible a nuestros huéspedes.Nos alegra saber que apreciaste la ubicación, la limpieza, la eficiencia del diseño de las habitaciones y la comodidad de nuestras camas y sábanas. Tu comodidad y bienestar son de suma importancia para nosotros.Lamentamos sinceramente que hayas tenido algunas preocupaciones, especialmente en lo que respecta a la cantidad de papel higiénico y kleenex proporcionados. Tomamos nota de esto y trabajaremos en mejorar estos detalles.En cuanto a la revisión de la habitación durante el check-out, queremos aclarar que nuestro objetivo es asegurarnos de que no dejes nada detrás y mantener un registro de los artículos en la habitación y garantizar una experiencia igual para todos nuestros huéspedes, no para insinuar que algo haya sido tomado.Esperamos que puedas darnos otra oportunidad en el futuro y que te sientas más que bienvenido para quedarte con nosotros nuevamente. ¡Estamos aquí para asegurarnos de que tengas una estancia increíble en tu próximo viaje!Gracias por elegir el Click Clack Hotel, y esperamos verte de nuevo pronto.Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hello John,Thank you for your feedback, and we apologize for any inconvenience you experienced during your stay with us. Regarding the issue with the taxes, being a national citizen with a stamped passport, we are required to charge the VAT. Were sorry if there was any misunderstanding with this information.Regarding the air conditioning, we apologize if it wasn't up to your expectations. We appreciate your input and will use it to enhance our services. If you have any further questions or concerns, please don't hesitate to contact us. We hope to have the opportunity to welcome you back and provide an improved experience in the future.Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Carlos,Thank you for sharing your feedback following your recent stay at our hotel. We greatly value your insights, and your satisfaction is of utmost importance to us.We're pleased to hear that your overall experience was positive. We continually strive to provide excellent service and comfortable accommodations for our guests.Regarding the gym facility, we understand your concern. We'd like to remind you that we have a partnership with a nearby local gym where our guests can access fitness facilities. We regret any inconvenience this may have caused, and we hope this alternative option is attractive to you during your next stay. We look forward to hosting you again in the future, and we'll do our best to ensure a seamless and enjoyable stay.Safe travels!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Mario,Thanks for reaching out and sharing your thoughts with us. We apologize for the slow check-in experience, and we understand your disappointment about the VIP upgrades. At The Click Clack Hotel, we always strive for efficiency and excellence, and we're sorry this time wasn't up to par.Regarding the VIP upgrades, we'd like to mention that our team always does their best to ensure guests enjoy their perks. In case you didn't receive your VIP gift card for our partner gym, please feel free to ask our friendly staff during your stay, and they'll be more than happy to provide it to you. We want to ensure you have the best experience possible with us.Once again, thank you for your feedback, and we hope to have the opportunity to make your next visit a seamless and memorable one. Safe travels! Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hey Fernando,High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hi Steven, Thank you so much for your glowing review! We're thrilled to hear that you love our hotel. Fun, chic, great location, and clean, comfortable rooms – that's the Click Clack way.At The Click Clack, we believe in blending style and substance to create an unforgettable experience. We want you to feel inspired by our chic surroundings and relaxed by our comfortable rooms.Our fantastic location is just the icing on the cake, giving you easy access to everything Bogotá has to offer.We can't wait to welcome you back for another unforgettable stay. Until then, stay stylish and keep enjoying the good vibes!Santiago de GreiffHead of Guest ServiceThe Click Clack Hotel

Hello Ronit!Thank you for taking the time to share your comments and rate us 10/10!Were thrilled you consider The Click Clack as an amazing place with great restaurants and design: We’re a design hotel, so style and aesthetics are pretty relevant for us.The restaurants, pool and view are definitely things worth remembering!Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Laura RiveraHead of Guest ServiceThe Click Clack Hotel

Hello Neil!Thank you for taking the time to share your comments with us.We’re thrilled to read you consider us an awesome atmosphere and cool hotel.Its amazing you got to enjoy our restaurant and rooftop bar, indeed the cocktails are our strong point.Please allow us to have you back anytime soon, so we can spoil you a bit more.Have a wonderful day!Laura RiveraHead of Guest ServiceThe Click Clack Hotel

Hola Daniel.Muchas gracias tomarte el tiempo de calificarnos. ¡Nos encanta que hayas apreciado nuestra ubicación, ambiente y decoración! Somos un hotel de diseño, así que el estilo es muy importante para nosotros.¡Sin duda seguiremos trabajando para que en una futura estadía, nos des un 10/10!Esperamos tenerte pronto de vuelta en nuestro hotel.¡Ten un excelente día!Laura RiveraHead of Guest ServiceThe Click Clack Hotel

Hello Maria!It’s amazing for us to read you review.We're thrilled you appreciate our modern concept! Please allow us to have you back soon, so we can enjoy new experiences together.Have a great day!Laura RiveraHead of Guest ServiceThe Click Clack Hotel

Hello Diego,Thank you for taking the time to share your review with us.In the process of self-evaluating, it's relevant to have feedback such as the one you share with us. We apologise for any instances where our staff fell short of your expectations, and we appreciate your comment regarding customer service. We'll address this internally to ensure a consistent level of friendliness.We are a design hotel. That is why our soft lights and every detail is meant to be quirky. It is unfortunate that this was not to your liking.We hope you can give us a second chance and visit us again.Have a nice day!Laura Angulo B.Head of Guest ServiceThe Click Clack Hotel

Hello Jason!We're glad you've taken the time to share your feedback with us!It's amazing you liked the great location and fun hotel: We love your visits and providing you the best experiences we can!Can you please tell us a little bit more about your experience? And what can we do to improve our score?Please allow us to have you back anytime soon!Have a wonderful day!Laura AnguloHead of Guest ServiceThe Click Clack Hotel