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Hotel Grand Park

3.5 star property
Travelers find a serene retreat with aromatherapy and Thai massages at this urban oasis, where Latin American flavors complement cocktails near Plaza de Bolívar.

Choose dates to view prices

Hotel Grand Park in Santa Fe offers a peaceful escape with a swim-up bar, indoor pool, sauna, and Turkish bath. Enjoy spa treatments and dine at La Terraza, serving authentic Latin American cuisine. Free high-speed WiFi. Helpful staff receives positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
The current price is NT$1,738
NT$1,738 total
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room Superior with View

Premium bedding, pillowtop beds, minibar, in-room safe

Room Superior with View

  • 182 sq ft
  • Sleeps 2

View all photos for Twin Room Superior with View

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Room Superior with View

  • 312 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe with View

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Deluxe with View

  • 258 sq ft
  • Sleeps 2

View all photos for Twin Room Deluxe with View

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Room Deluxe with View

  • 333 sq ft
  • Sleeps 2

View all photos for Triple Room Deluxe with View

Premium bedding, pillowtop beds, minibar, in-room safe

Triple Room Deluxe with View

  • 516 sq ft
  • Sleeps 3

View all photos for Quadruple Room Superior with View

Premium bedding, pillowtop beds, minibar, in-room safe

Quadruple Room Superior with View

  • 559 sq ft
  • Sleeps 4

View all photos for Suite Deluxe with View

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Suite Deluxe with View

  • 516 sq ft
  • Sleeps 2

View all photos for Suite Deluxe with View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite Deluxe with View

  • 516 sq ft
  • Sleeps 2

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
LED TV
Portable fan
Separate bedroom
Premium bedding
Pillowtop bed
  • City view
  • 179 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double or Twin Room

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
LED TV
Portable fan
Separate bedroom
Premium bedding
Pillowtop bed
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Portable fan
Premium bedding
Blackout drapes/curtains
  • City view
  • 259 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Portable fan
Premium bedding
Blackout drapes/curtains
  • City view
  • 259 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Portable fan
Premium bedding
Blackout drapes/curtains
  • City view
  • 259 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Portable fan
Premium bedding
Blackout drapes/curtains
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Large Twin Beds

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Portable fan
Premium bedding
Blackout drapes/curtains
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
LED TV
Portable fan
Premium bedding
Blackout drapes/curtains
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Santa Fe, a neighborhood in Bogotá, Hotel Grand Park is near the airport and near a metro station. Salitre Plaza Shopping Mall and Andino Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Monserrate and 93 Park. Traveling with kids? Consider Maloka Science Museum and Salitre Mágico. Visit our Bogotá travel guide
Map
Carrera 5 No 23-34, Bogotá, Distrito Capital, 110311

What's nearby

  • Bogota Botanical Garden showing a garden and interior views
    Avenida El Dorado
    2 min walk - 0.2 km
  • Torre Colpatria featuring a city
    Torre Colpatria
    3 min walk - 0.3 km
  • National Museum featuring interior views and military items
    National Museum of Colombia
    11 min walk - 1.0 km
  • National Library of Colombia
    1 min walk - 0.0 km
  • University of the Andes
    8 min walk - 0.7 km

Getting around

  • La Sabana de Bogotá Station
    9 min drive
  • Estación Usaquén Station
    29 min drive
  • El Dorado Intl. Airport (BOG)
    27 min drive

Restaurants

  • Asados Barichala
    2 min walk
  • Restaurante El Envigadeño
    1 min walk
  • Calma Café
    3 min walk
  • San Simon
    3 min walk
  • Madeiro
    8 min walk

About this property

Hotel Grand Park

Family-friendly hotel near Plaza de Bolívar
Near Monserrate, Hotel Grand Park provides a swim-up bar, a terrace, and a bar. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a Thai massage, a facial, or a manicure/pedicure. The on-site restaurant, La Terraza, features Latin American cuisine. In addition to a health club and a conference center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • An indoor pool and a children's pool, along with a swim-up bar
  • Buffet breakfast (surcharge), massage treatment rooms, and smoke-free premises
  • A banquet hall, meeting rooms, and tour/ticket assistance
  • Wedding services, a TV in the lobby, and luggage storage
Room features
All 152 individually furnished rooms have perks such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Changing tables and highchairs
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LED TVs with cable channels
  • Wardrobes/closets, a personal chef, and portable fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 25,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Changing table
  • Children's pool
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (2,153 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 53550 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 87500.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 25000 per person
  • Pet fee: COP 53550 per pet, per night
  • Rollaway bed fee: COP 87500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá

Frequently asked questions

Does Hotel Grand Park have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Hotel Grand Park?

As of 2026/3/14, prices found for a 1-night stay for 2 adults at Hotel Grand Park on 2026/3/23 start from NT$1,738, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Grand Park pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 53550 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Hotel Grand Park doesn't offer parking.

What time is check-in at Hotel Grand Park?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Grand Park?

Check-out is at noon.

Where is Hotel Grand Park located?

This family-friendly Bogotá hotel is located near the airport, within 1 mi (2 km) of Avenida El Dorado and Plaza de Bolívar. Torre Colpatria and University of the Andes are also within 10 minutes. La Sabana de Bogotá Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Grand Park Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 246 out of 500 reviews
Rating 8 - Good. 132 out of 500 reviews
Rating 6 - Okay. 72 out of 500 reviews
Rating 4 - Poor. 24 out of 500 reviews
Rating 2 - Terrible. 26 out of 500 reviews

Reviews

6/10 Okay

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is more for Columbian taste. Room was clean and large. No view. Many people in the hotel.
Stayed 3 nights in Jan 2026

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Good place to stay for the price.
Stayed 1 night in Aug 2025

8/10 Good

Veselina

Liked: Cleanliness, amenities, property conditions & facilities
Room was a bit noisy as you could hear everything from the corridor. Good location for a 2 day stay though
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was freshly made, several main attractions are within range, service was good but better could be done with the facilities… there was a constant from the toilet, the windows are sealed shut with no AC and it would have been nice to have a fridge, microwave oven, coffee maker or iron in the room especially since we paid for deluxe room. The positives include good service and friendly/helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfortable room and friendly service
Stayed 8 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of dining options Super clean
Stayed 4 nights in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location I was told by multiple taxi and uber drivers during my stay, was a very unsafe part of town to be in. I could also hear every persons phone conversation from every room on the same floor as i stayed on. Friendly staff, very accomodating, the noise was the only concern durijg my stay, safety outside the hotel is beyond their control.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just great !!!

I liked everything I felt safe they gave me good service pleasant hotel I can't say anything bad because I enjoyed everything very much
Stayed 5 nights in Jul 2025

10/10 Excellent

Sedigheh

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff. Great breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The service here was above and beyond than expected, very courteous and genuine. I was on a visit with my girlfriend for about a week. The staff there are phenomenal and patient with all the questions i had and resolved anything i needed, Eliot, David, Sophie, and Nickoli were some of the stand out service i could remember they were especially helpful throughout my stay. The rooms were very clean and spacious in my room jacuzzi was a nice touch and decorated by the romantic package was really great, if you want to make a special surprise. They cleaned daily refreshed towels asked if we needed any extra very accommodating. Very worth the stay we didn't go to the sauna but the jacuzzi in the room was great clean, the pool area is not to be missed we went around 8 pm had poolside drinks the pool was warm. Everything was great nice area downtown art district feels. Thanks Hotel Grand Park! Most definitely recommend and will be back as well.
Stayed 6 nights in Nov 2025

6/10 Okay

Mariuth Daniela Arboleda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was nice but not a lot of food options
Stayed 11 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price. Nice large clean room. Good breakfast. Walking distance to many places. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a very good experience with this hotel. The staff is very kind and helpful, I would like to highlight Kevin, he helped a lot with an injury. I can only recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very kind and helpful ..That helped make my stay awesome. Thanks
Stayed 4 nights in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was fine, very helpful and nice staff.
Stayed 10 nights in Sep 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
It was ok. Bed was comfortable. Nothing outstanding. Pool had a lot of.kids and smelled strongly of chlorine.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice and friendly. Someone on staff knew english on every shift. The pool was great as well was the frinks and food. Room was great besides the noise from constant traffic at all hours of the night. I think if i had a room not overlooking the street it would have been fine but the first night was kinda restless due to the noise. No fridge or microwave. I ended up getting a fridge by asking the front desk for one because i needed it. I would stay again as long as i had a different room.
Stayed 6 nights in May 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and well maintained. Everyone was very nice and helpful. We switched rooms to a very spacious room. One minor thing to change are the towels and the bathroom needs a hook to hang your robe or anything else that you want. The shower are is slippery and the water doesn't drain fast enough. Overall, it is a nice hotel. I recommend it.
Stayed 10 nights in Feb 2025

8/10 Good

Geraldo

Liked: Cleanliness, property conditions & facilities, room comfort
It was good as usual. Wi fi at room 312 was bad. Breakfast in this trip was not as good as back in august but I have to say that girls that run breakfast are on top of everything and deserve to be recognize. The pool is great. Staff is friendly and the location of this property is very special. BTW I been visiting this property way before it changed the name to grand park and I plan to keep staying at it when visiting bogota.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently stayed at Hotel Grand Park for 5 nights as we were attending a wedding in Bogota. We were impressed with the size & cleanliness of the room and as an added bonus, we had a great view of the Monserrate from our window! The pool area was one of the cleanest that we have come across and the service from the bartenders was great. The area is quiet, despite being downtown and well located as we were able to walk to most attractions, restaurants, etc. We want to give a special shoutout to Diego at the front desk as he was so accommodating and absolutely lovely to interact with. We would definitely stay again if we return to Bogota in the future! Thank you for a great stay :)
Stayed 5 nights in May 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have AC. The windows are open to keep the room cool however, you can hear every car, dog or person going by. The pool looks nice and is heated. It can get very loud which is expected. Breakfast was good. Hotel staff advised against walking due to "lonely" streets. There are pockets of streets that look dangerous with drugs and prostitution. We ended up using Uber to get everywhere even if it was just a few minutes walk away. It's quite close to everything, grocery store, coffee, hot chocolate and cheese, Botero, Gold Museum, Fruit Market, and Monserrate.
Stayed 2 nights in Mar 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to sleep through the night because there was noise from the street coming in through the windows. When i showered, I found 10 tiny flies and when i mentioned it to the staff upon checking out that day the only response was "oh okay." The location is walkable to museums and city "center" (in Candelaria at least) and they keep the front door staffed to monitor entry. The pool is very kid/family oriented so if you're looking to relax in or near it, the likelihood is low unless it's early in the morning.
Stayed 2 nights in Jul 2024

6/10 Okay

George

Liked: Cleanliness
Disliked: Room comfort
Honestly, the location was central, so it was easy to get around, but the bed was super hard. The pillow wasn’t any better. I was on the fifth floor right next to the canopy so when it rained, it was extremely noisy and you couldn’t sleep it was it extremely cold outside, but I was surprised that there was no climate control inside the room. Overall, it wasn’t that expensive so I guess I shouldn’t complain too much. Lastly, when I checked in, there were no towels in the room so I had to request for towels twice.
Stayed 2 nights in Feb 2025

4/10 Poor

Kenny

Disliked: Cleanliness, staff & service, room comfort

You get what you pay for (if you are lucky)

I was booked into a Deluxe room. If that was deluxe I dread to think how bad standard was. It got off to a bad start when Hotels.com said I could check in early. There was no reference to this in the confirmation so I emailed the hotel. They said I could check-in at 11. Excellent. Changed my plans and turned up to be told, “No come back at 3”. After complaining in bad Spanish (no English at reception) I got a room at 1. The room was tiny and just about accommodated a king size bed. The furnishings were cheap and falling apart. I struggled to find a power point. It was cold and there was no temperature control. The blinds wouldn’t shut properly. The traffic noise was really loud. I couldn’t work out how to turn off the strip light in the room and the reception were no help (I ended up taking the keycard out). Breakfast was pretty poor too. Not impressed
Stayed 1 night in Feb 2025

6/10 Okay

Arielle

Liked: Cleanliness, staff & service, amenities
It’s like a mix between a fancy hotel and a motel. The staff is nice & the common areas are pretty but they paid little attention to the actual rooms. The “deluxe” room is definitely not the advertised size. It’s a standard room that they crammed a king size bed in, there’s not even room for side tables. The room has no bath mat towels, no lotion, not even a glass for drinking water. Queen sized pillows on a king size bed. The noise from the street can be overwhelming if you’re trying to rest. The pool area gets very crowded and noisy as they do day passes. They did not honor the “free early check-in” listed on Expedia and then because so many people were checking in at 3pm it took a while. I asked how to book a massage and the receptionist told me go to the bar and the people at the bar told me go to reception so I gave up. The plus side is that the breakfast has a pretty decent variety and everything was tasty. Nice sauna but gets crowded. Overall okay but definitely not impressed. They could make small tweaks to make it much better because the design of the hotel is pretty nice.
Stayed 1 night in Feb 2025