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HOTEL FENIX REAL

3.0 star property

Choose dates to view prices

Andino Shopping Center is located near HOTEL FENIX REAL, which provides a grocery/convenience store, a free daily manager's reception, and a coffee shop/cafe. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with laundry facilities and a snack bar/deli.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NT$822
NT$1,031 total
May 25 - May 26

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 25000 per pet, per day

Welcoming dogs and cats only

1 total (up to 15 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 25000 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 123

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is HOTEL FENIX REAL pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 lbs per pet. There's a fee of COP 25000 per pet, per day.

How much does it cost to stay at HOTEL FENIX REAL?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at HOTEL FENIX REAL on 2026/5/25 start from NT$822, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at HOTEL FENIX REAL?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL FENIX REAL?

Check-out is at 11:00 AM.

Where is HOTEL FENIX REAL located?

Located in Barrios Unidos, this hotel is within 1 mi (2 km) of Avenida Chile Shopping Center and Andino Shopping Center. 93 Park is 1.8 mi (3 km) away.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

6.6

Amenities

9.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its located in a not-so-pretty neighborhood. Hotel room was clean, shower was super tight, bathroom overall was ok. For the price it seemed fine to me but id probably be willing to spend a bit more at a different hotel next time
Stayed 4 nights in Apr 2026
Verified

8/10 Good

olga

Liked: Cleanliness, staff & service
Muy limpio y bien ubicado, lo malo es que no hay donde conseguir ni un café.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Clément

Disliked: Cleanliness, amenities, property conditions & facilities
Le personnel est très sympathique J'ai eu la chambre 201 qui ne captait pas le wifi depuis le lit Le sol n'était pas propre malgré l'intervention quotidien de l'homme de ménage plein de cheveux au sol des voyageurs précédents L'isolation sonore est mauvaise prévoyez des bouchons d'oreilles si vous tombez sur des voisins bruyants (en Colombie c'est de coutume de mettre la télé et le son des téléphones hyper fort) Et la surprise du chef on vous demande de payer la toute fin du séjour les produits que vous avez utilisé dans vôtre chambre car ils étaient mis à disposition et personne n'a averti sur le côté payant ni sur les prix j'en ai eu pour 23000 pesos C'est désagréable de se faire arnaquer car étranger
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jhonnatan

Liked: Cleanliness, staff & service, amenities
Un tema con el agua, pero de resto todo bien.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandra

Stayed 1 night in Jan 2026