尊榮客房, 1 張特大雙人床, 簡易廚房 | 私人小型廚房 | 微波爐、咖啡機/沖茶器

OYO 阿肯色布萊塞維亞飯店 - 55 號州際公路的評分

2 out of 5

評論

4.0
10 分,有夠讚;100 則評論中有 7 則" "
8 分,不錯哦;100 則評論中有 11 則" "
6 分,一般般;100 則評論中有 10 則" "
4 分,不太好;100 則評論中有 10 則" "
2 分,很糟糕;100 則評論中有 62 則" "

4.6/10

整潔度

5.4/10

員工素質

4.0/10

設施服務

4.0/10

住宿環境和硬體

4.0/10

環保程度

評論

2/10 很糟糕

Richard

不喜歡:住宿環境和硬體
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Blake

不喜歡:員工素質
Would not recommend
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Phillip

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
there were holes in the sheets and the door didnt lock
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Mark

I booked a non refundable at the last minute as all of the other hotels in the area were booked. I followed the directions to the hotel and found myself in the seediest part of town, the drive had old broken down cars the hotel was clearly not even a one star. I left without checking in, Expedia needs to have standard.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Terry

不喜歡:整潔度和住宿環境和硬體
I was a police officer in that town. The area that you are still ending people to. Is in a bad area known for deug
於 2024 年 4 月住了 2 晚
Ammy 於 2024年5月2日回覆
Apologies for the problems you had faced, Terry! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 很糟糕

Ike

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was dirty, no towels, no TV, toilet dirty. Type dirty, I left as soon as day lite and checked in a different hotel.
於 2024 年 3 月住了 2 晚
Ammy 於 2024年5月2日回覆
Apologies for the problems you had faced, Ike! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 很糟糕

Tamesia

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Honestly a lot happened the night I had to stay here. It was nasty, stanking and unsafe. The floors was caving in, their were roaches and wtc
於 2024 年 3 月住了 2 晚
Ammy 於 2024年5月2日回覆
Hi, Tamesia! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

4/10 不太好

Marissa

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月4日回覆
Hi, Marissa! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

8/10 不錯哦

Kadarius

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was fine
於 2024 年 2 月住了 1 晚
Ammy 於 2024年5月6日回覆
We appreciate your positive rating, Kadarius! We take pride in providing our guests with a great experience. Regards, Tim.

6/10 一般般

Bryan

於 2024 年 1 月住了 2 晚
Ammy 於 2024年5月4日回覆
Hi, Bryan! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

2/10 很糟糕

Jonathan

團體旅遊, 家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Very Bad neighborhood I never even stayed there and still got charged did not feel safe. I have a huge problem with this. Expedia was absolutely terrible. Could not resolve anything. Will not use this app anymore either. Nothing.
於 2024 年 1 月住了 3 晚

2/10 很糟糕

joseph

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
The room was not cleaned. There were hair in the bed. Bugs and spider webs in the bathroom. I don’t mind simple but I expect it to be clean for the price they charged. If it would have been $30 I would not have given a bad review.
於 2023 年 11 月住了 1 晚
Noah 於 2024年1月22日回覆
Sorry to hear this, Joseph! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah

2/10 很糟糕

Barbara

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The place looks condemned. Receptive covers missing, towel rack fell off wall, vanity light kept blinking on and off all night because the only other light source was the ceiling light. Horrible conditions. I can’t believe they pass fire marshall inspection.
於 2023 年 11 月住了 1 晚
Charles 於 2024年1月22日回覆
Hi, Barbara! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Charles

4/10 不太好

David

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Reserved king no smoking, had to take room with 2 doubles for $10 more, no waste basket or towels in room, floor dirty and wifi password not provided on check in.
於 2023 年 10 月住了 1 晚
Barbara 於 2023年12月6日回覆
Hi, David! We are sorry for the inconvenience you had. Rest be assured, we have escalated this matter to the management for overall improvement. We would like to thank you for sharing this experience with us, it helps us for continuous improvements. Regards, Barbara

2/10 很糟糕

Kade

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚
Dewi 於 2023年12月6日回覆
We regret the inconvenience caused, Kade! Our significant team is investigating this concern to understand what went wrong and be assured the corrective measures will be taken from our end so that such instances are avoided in the future. Looking forward to your patience and cooperation. Regards, Dewi

2/10 很糟糕

Austin

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 6 晚
Barbara 於 2023年12月6日回覆
Sorry for the inconvenience, Austin! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

2/10 很糟糕

Alex

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Didn’t even stay the room key didn’t work didn’t feel safe either with the situation
於 2023 年 10 月住了 1 晚
Tim 於 2023年12月6日回覆
Hi, Alex! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 很糟糕

Jeff

商務旅客
不喜歡:整潔度、員工素質和住宿環境和硬體
Bed bugs and roaches, that's enough to look for a different arrangements.
於 2023 年 9 月住了 7 晚
Ava 於 2023年10月17日回覆
Hi, Jeff! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

2/10 很糟糕

Milan

商務旅客
I turned around and had to find another accommodation in the vicinity.
於 2023 年 9 月住了 3 晚
Ammy 於 2024年1月22日回覆
Hi, Milan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 很糟糕

Clay

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was infested with bed bugs!!! The owners and management refused refunds for the room!! This place is nasty and FILTHY!!
於 2023 年 9 月住了 1 晚
Rosy 於 2023年9月11日回覆
Sorry for the unpleasant experience you had with us. Clay! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Rosy

2/10 很糟糕

Shanna

喜歡:員工素質
不喜歡:整潔度
於 2023 年 8 月住了 1 晚
Eva 於 2023年9月11日回覆
Hi, Shanna! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

2/10 很糟糕

Alexander

商務旅客
不喜歡:員工素質、設施服務和住宿環境和硬體
As a frequent traveller over the past 30 years, I use hotels on a weekly basis. This hotel ranks a shared 1# with a hotel in Cancun where all public bathrooms were clogged for days and the hotel room door lock would not close, all personal belongings up fot the grabs and no service. This ‘Oyo’ hotel deserves an equal first place in the worst hotel rank I ever encountered. I booked the hotel via Expedia and arrived at the reception to check in and get the room key. I had stopped by before to check the place out before booking. The place is shabby with weird types hanging around at the parking lot. Since there were no other rooms available I decided to stay with this one. Better than nothing. To my astonishment a greedy and breathtakingly rude owner would not give me the booked room because ‘Expedia would not pay him enough money for the room’. Absurd ofcourse. When I pointed him on the fact that I had a room booked and paid for hence a legal contract he got a total fit shouted that it is Expedias problem and sent me away. One is never to old to get a new experience that is clear! I think I have never encounted such a dishonest complete loser in my life. probably he was not even the owner as he proclaimed. I am only suprised that a quality house as Expedia maintains business relationships with such third rate joints, but that is not for me to decide. I can only report. My tip: avoid a serious headache and stay as fas away as you can from this place ‘OYO’. Hope this helps others
於 2023 年 7 月住了 1 晚
Maria 於 2023年7月29日回覆
Hi, Alexander! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted, and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Maria

2/10 很糟糕

Jagger

於 2023 年 7 月住了 5 晚
Joey 於 2023年9月11日回覆
Sincere apologies, Jagger! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

2/10 很糟糕

Abel

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Tim 於 2023年7月10日回覆
We are sorry to stay turned out to be an average one, Abel! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Tim

2/10 很糟糕

Jamie

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
When we arrived at the property, it was cramped, men sitting on the balcony, no parking and not well lit. As a female traveling with two minors, I did not feel safe staying and we left.
於 2023 年 6 月住了 1 晚
Ava 於 2023年6月21日回覆
Hi, Jamie! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

6/10 一般般

Nancy

喜歡:整潔度、住宿環境和硬體和客房舒適度
Clean..but otherwise a disaster!!
After booking on Hotel.com, when we arrived at hotel our room was not available. We were told only a room costing $20 more was available. The room came with towels but no other amenities. The only parking available was in front of the office, not near our room, and when we returned from dinner there was no parking so the manager gave us his spot, then proceeded to block us.
於 2023 年 5 月住了 1 晚
Joey 於 2023年5月18日回覆
Hi, Nancy! Thank you so much for spending your valuable time to share your views with us. We will surely work on your feedback to keep up with your expectations. Regards, Joey

2/10 很糟糕

Byron

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚

2/10 很糟糕

Debbie

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
No rooms. Charged me anyway tying up funds I needed in order to stay elsewhere. Hotel looked awful
於 2023 年 4 月住了 1 晚
Ammy 於 2023年4月19日回覆
Hi, Debbie! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 很糟糕

Mike

於 2023 年 4 月住了 1 晚
Ammy 於 2023年4月19日回覆
Hi, Mike! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 很糟糕

B

於 2023 年 4 月住了 1 晚

2/10 很糟糕

Melissa

於 2023 年 4 月住了 1 晚
Lisa 於 2023年4月12日回覆
Hi, Melissa! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

8/10 不錯哦

Tamara

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For the price and being in a small town, this was adequate! Friendly staff and the room did NOT have that weird small town hotel stale/moldy smell. I was able to sleep without wondering if I was going to have bug bites or allergy issues! Thank you for cleaning!
於 2023 年 1 月住了 1 晚
Ammy 於 2023年2月14日回覆
Hi, Tamara! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 很糟糕

Carlos

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 1 晚
Ammy 於 2023年1月18日回覆
Hi, Carlos! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 不太好

Jordan

於 2023 年 1 月住了 1 晚
Lisa 於 2023年1月10日回覆
Hi, Jordan! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

2/10 很糟糕

melissa

於 2022 年 12 月住了 1 晚

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room is neat, clean, and very comfortable. It will work if you need a room. Good food options! Really great stay.
於 2022 年 11 月住了 1 晚
Ammy 於 2022年11月23日回覆
Hi, Thomas! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 有夠讚

Mark

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cleanliness, staff & service, property conditions & facilities, room comfort, everything is excellent. Loved and enjoyed the stay.
於 2022 年 11 月住了 1 晚
Ammy 於 2022年11月23日回覆
Hi, Mark! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 很糟糕

Brendan

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This guy is a criminal. First off, he was barely clothed when I arrived from my reservation. Second, I told him that I booked through Expedia and he asked me how much I paid. He then said that he did not have a room available for me and if I wanted one I needed to pay him more money. Hi, of course, refused to do that because I already paid and he told me to cancel. Of course I was unable to cancel because it's a non-refundable room. So then I had to go to a different hotel and I contacted Expedia about getting a refund. And they said they were unable to because the owner of this hotel said that I used my reservation. This guy is an absolute criminal. And Expedia sucks for failing to have my back on this.
於 2022 年 10 月住了 1 晚
Ammy 於 2022年10月19日回覆
Apologies for the problems you had faced, Brendan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 很糟糕

Amanda

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
The area presented sketchy, lots of people hanging out in the parking lot after midnight. The room was extremely rough looking with bugs. The shower didn’t draining the water in the shower and had bugs floating. Overall not worth the price at all! Extremely disappointed and the check window said no refunds. We should have save the money and sleep in the car.
於 2022 年 6 月住了 1 晚
Ammy 於 2022年7月11日回覆
Apologies for the problems you had faced, Amanda! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

10/10 有夠讚

Margarita

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was quick but restful
於 2022 年 6 月住了 1 晚
Jane 於 2022年7月10日回覆
Hi, Margarita! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Jane!

2/10 很糟糕

Lisa

於 2022 年 6 月住了 1 晚

2/10 很糟糕

Austin

商務旅客
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
I slept with my clothes and shoes on and didnt dare pull back the covers. I should have left immediately but was too tired from traveling. Also, they want $10 more for a non-smoking room. Shouldnt that be the other way around. Why am i punished for not smoking and ruining a room. I will NEVER stay her or any OYO.
於 2022 年 6 月住了 1 晚
Ammy 於 2022年6月11日回覆
Hi, Austin! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

2/10 很糟糕

Candy

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Hire Was not as advertised or promised. It was actually a motel. Not hotel. Dirty. Dangerous part of town. I do not feel safe
於 2022 年 6 月住了 1 晚
SImon 於 2022年6月11日回覆
Hi, Candy! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

2/10 很糟糕

Johnni,Springfield

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
There were bug carcasses everywhere. There were jeans left by a previous traveler. The door caught and dragged on the floor, making it hard to open or close. The shower head was hanging out of the wall. The refrigerator looked like it hadn’t been cleaned or looked into for an extended period: frozen messes throughout. Would not recommend.
於 2022 年 4 月住了 1 晚
Joey 於 2022年5月3日回覆
We are sorry for the inconvenience caused to you! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

8/10 不錯哦

david

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
hood
great mote; horrible area would not stay if not concealed carrying
於 2022 年 4 月住了 2 晚
Joey 於 2022年5月2日回覆
Hi David, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey

2/10 很糟糕

Christopher

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 9 晚
Ammy 於 2022年4月6日回覆
Hi, Christopher! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

4/10 不太好

Julie

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
The place was dirty and I did not feel safe. I would not stay again and I do not recommend. Upgrades are definitely needed.
於 2022 年 4 月住了 1 晚
Ammy 於 2022年4月4日回覆
Hi, Julie! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

2/10 很糟糕

Jason

於 2022 年 3 月住了 1 晚
Jane 於 2022年3月30日回覆
Hi, Jason! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 很糟糕

Jennifer

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This place is disgusting. Was dirty outside garbage all over broken down patio furniture. Didnt get to see inside due to after booking and paying the reservation was canceled by property. Was not impressed. Will never book them again.
於 2022 年 2 月住了 1 晚
Ammy 於 2022年2月25日回覆
Hi, Jennifer! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

4/10 不太好

Wade

於 2022 年 2 月住了 1 晚