"I wanted to share feedback regarding our recent stay. We specifically selected a pet-friendly room not because we were traveling with pets, but because when we asked about the difference, we were informed that the pet-friendly rooms did not have carpet. Ironically, the regular carpeted rooms were actually cheaper than the pet-friendly option we booked. Unfortunately, when we arrived, the room we were assigned did have carpet and did not resemble the photos shown online.
Upon entering, the room had a noticeable unpleasant odor, and the bathroom was also not what we expected. The bathtub appeared very worn and in need of repairs, rather than updated as the photos suggested.
We did not request a room change because we were traveling with a group attending an event that weekend, and the hotel was completely full, with our entire group staying there.
Last night we turned on the air conditioning for the first time because the room was warm. The unit did not seem to function properly and appeared to have not been cleaned in quite some time. Shortly after turning it on, we began experiencing sore throats, sneezing, and discomfort. By around 1 a.m. we turned it off, but we still could not sleep. At 3 a.m. we decided to leave the hotel, especially because we had two minors with us and did not want them to get sick.
We travel to this area every year around the same time, and this was our first time trying this hotel, so it was very disappointing for our family. Unfortunately, we are cur"