Only concern and may have been a one off but when we arrived back to the hotel of the evening the lift stopped at floor 2 and it was like a comedy film when some is smoking the smell of cannabis was unbelievable how strong it was, same in the morning when I went for a run quite early the lift stunk of it, family friendly hotel for the pleasure beach, hmmmm told staff and didn’t seem that concerned which is disappointing
lee
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tina
情侶出遊
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful staff they can not do enough for you food was fantastic rooms very clean will be going back i would recommend it
Tina
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Daniel
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great staff, clean hotel, first impressions! OMG this is to be awful but internally spot on. Only complaint £20 for parking
Daniel
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Liam
情侶出遊
2025 年 6 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Loved this hotel, room was clean and well decorated. Staff were lovely and incredibly helpful. we made use of the new free admission into the theme park after 4pm which was a great perk! Bed was very comfortable. Some negatives were parking was £20 a night which was expensive and room was located near lifts which was fairly noisy late evening. Will definitely stay here again next year!
Liam
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Karen
2025 年 6 月 21 日
Karen
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Scott
家庭旅遊
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
What an amazing stay . Rooms always clean and cleaned everyday . Special thanks to Lucia holly shannon miren Dave and John. Made the experience soo much better and their service level is impeccable. Had such a good time I will be booking again very soon . Thanks big blue :)
Scott
於 2025 年 5 月住了 4 晚
8/10 不錯哦
ramon
團體旅遊
2025 年 5 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and modern hotel - only 1 issue:
Because we booked with Expedia, the receptionist embarrassedly informed us, overnight parking was £20 (!)
- yet for the customer in the check-in queue before me, parking was £10, as they bought their room on the Hotel's website.
- this seemed incredibly unfair.
As it happened, we were able to street park for free, a little way down the road.
ramon
於 2025 年 5 月住了 1 晚
6/10 一般般
Peter
2025 年 5 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
overall this is a nice hotel, clean and pleasant staff, the room backed on to the rollercoasters so was quite noisy earlier in the morning and late afternoon. they also let themselves down with their extortionate £20 a night carparking fees even if you have a blue badge!
Peter
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Nicole
親子旅遊
2025 年 5 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very close to trainline and walkable distance to all the attractions. Resturant and hotel staff were all lovely and had lots of options for kids.
Nicole
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Chris
2025 年 5 月 13 日
Chris
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Faisal
情侶出遊
2025 年 5 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
I was really happy with blue hotel it was u fortunate pleasure beach was closed but enjoyed hotel. The staff were very friendly and cautious. Also refreshing water at reception
Faisal
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Pippa
情侶出遊
2025 年 4 月 28 日
喜歡:整潔度、員工素質和設施服務
Very good hotel. Great if you are going into the Pleasure Beach. Great things to enjoy if you have kids, such as a gaming console in the room. Only bad thing is, I would say its a bit dated.
Pippa
於 2025 年 2 月住了 1 晚
10/10 有夠讚
james
家庭旅遊
2025 年 4 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Theme park fans dream!
Upgraded me free of charge last minute to a deluxe room with balcony park view, staff are amazing, room is amazing, a theme park fans dream waking up to the coasters testing right past your balcony, sitting with a morning coffee watching them test, rooms are silent unless you open the doors so dont worry about noise, thank you so much!
james
於 2025 年 4 月住了 1 晚
4/10 不太好
Louise
2025 年 4 月 17 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We've stayed here a number of times. But this time we where disappointed. Tuesday morning when trying to have a shower. It was unbelievable hot and extremely dangerous. I rang down to reception to air my concerns. The next morning Wednesday shower still the same. If we didn't have two others rooms me And my husband wouldn't of been able to shower. When checking out Thursday. I had to complain wish i don't like doing. But was grated with oh dear sorry about that. Very disappointed respond. Not a happy customer.
Louise
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Alan
2025 年 4 月 13 日
喜歡:住宿環境和硬體
Always friendly staff and so helpful
Alan
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Kevin
2025 年 4 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kevin
於 2025 年 4 月住了 1 晚
4/10 不太好
Alan
2025 年 4 月 6 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
The heating was not working in the room .I was told i would be moved to a different room but it did not happen. When you pay £250 for two nights you expect the hotel to be fine .
Alan
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Robin
商務旅客
2025 年 4 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable stay with excess parking charges
Very enjoyable stay but feel the £20 parking unnecessary for guests
Robin
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Matthew
家庭旅遊
2025 年 3 月 29 日
喜歡:員工素質和設施服務
Great hotel, friendly and welcoming staff. Breakfast and dinner were fresh and tasted great. Would definitely recommend!
Matthew
於 2025 年 3 月住了 1 晚
10/10 有夠讚
James
家庭旅遊
2025 年 3 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy Customer
Hotel was great and perfect for what we needed as a family of three. The staff where helpfull and polite with excellent customer service.
The room was clean and well maintained, and just the right size for us. The hotel is perfectly located, with the Pleasure Beach just round the corner, and a tram station two minutes walk away.
The breackfast was good quality and tasted fantastic, the hashbrown bites where a hit with all of us.
I would highly recomend this hotel to anyone.
James
於 2025 年 3 月住了 2 晚
4/10 不太好
Lee
家庭旅遊
2025 年 3 月 24 日
喜歡:整潔度
不喜歡:員工素質
Family Room? Check available Facilities, Check in
I paid Extra for the Family room facility for our 7 Year Old. Once we got to the room there were no accessible childrens channels available on the TV's, though there were 'Adult' channels listed???. Also the Playstation instructions were not clear on the sticker above the machine. We were not told at check in that we needed to Hire games/DVD's at check in. When we obtained a game after complaining, it did not load, at this point we gave up. Our child ended up staying in the big bed with us as he could not fall asleep to the TV, negating the additional cost for the facility. I have stayed at the big blue previously and these Services need seriously updating now. Dissapointed.
Lee
於 2025 年 3 月住了 1 晚
6/10 一般般
Ann
2025 年 3 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
Stayed 2 nights, wasn’t impressed that they charge £20 per night for car parking when it’s there own car park, room was lovely but the bed was rock hard, we both struggled to sleep. Unfortunately it’s the last time we will stay there.